Quality Analyst

Job Description

If youre looking We are seeking a detail-oriented and skilled Quality Analyst to join our team. This role is critical in ensuring the continuous improvement of organizational processes by auditing work to maintain quality, compliance, and efficiency. Key Responsibilities: 1. Work Audit and Quality Assurance: o Regularly audit team workflows, processes, and outputs to ensure adherence to company policies and standards. o Identify gaps, inefficiencies, or errors in work processes and provide actionable feedback. o Develop and maintain an audit checklist and documentation for transparency and accountability. o Collaborate with teams to implement corrective actions and process improvements. 2. Performance Monitoring and Reporting: o Generate detailed reports on audit findings, training outcomes, and compliance issues. o Present recommendations to management for enhancing team productivity and quality. 4. Compliance and Standardization: o Ensure all audit programs and work processes align with organizational policies and legal regulations. o Standardize operating procedures and ensure employees are consistently following them. 5. Continuous Improvement: o Stay updated on industry best practices and incorporate them into auditing strategies. o Foster a culture of continuous learning and quality improvement within the organization. Qualifications and Skills: Bachelors degree in Business Administration, Quality Management, or a related field. Proven experience in quality assurance, or work auditing roles. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Proficiency in Audit tools, software, and audit management systems. Attention to detail and ability to manage multiple tasks simultaneously. Knowledge of industry-specific compliance standards is a plus. Work Environment: Collaboration with cross-functional teams and departments.