1 - 3 years

3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Support and monitor the implementation of quality & governance frameworks across IT operations.
  • Maintain and enhance internal quality management systems (QMS) in alignment with ISO 9001, ISO 20000, ISO 27001, SOC 2, GDPR, and other relevant standards.
  • Conduct periodic internal audits, gap assessments, and compliance checks.
  • Assist in preparing documentation, policies, and procedures to support certifications and audits.
  • Collaborate with delivery and support teams to ensure adherence to quality processes and continuous improvement.
  • Track non-conformities, risks, and corrective actions to closure.
  • Provide training and awareness sessions on quality, compliance, and governance practices.

Required Skills & Qualifications:

  • Bachelors degree in IT, Management, or related field.
  • Strong knowledge of quality & governance standards and IT compliance frameworks (ISO, SOC, GDPR).
  • Hands-on experience in implementing/maintaining ISO 9001/20000/27001 QMS.
  • Excellent analytical, documentation, and communication skills.

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Progressive Infotech

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