Posted:3 hours ago|
Platform:
On-site
Full Time
Investigate customer complaints, identify root causes of issues, and recommend solutions.
Contribute to the development and implementation of quality improvement programs and initiatives.
Provide coaching and training to agents on quality standards, best practices, and performance expectations.
Analyze data, generate reports on quality metrics, and track trends to identify areas for improvement.
Ensure compliance with industry standards and organizational policies.
Monitor interactions (e.g., calls, emails) and evaluate agent performance against established guidelines, providing feedback for improvement.
Acme Services
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
bengaluru
6.0 - 10.0 Lacs P.A.
4.5 - 6.0 Lacs P.A.
mohali
1.2 - 4.8 Lacs P.A.
lucknow
1.75 - 2.25 Lacs P.A.
4.8 - 4.8 Lacs P.A.
mumbai, maharashtra, india
3.0 - 8.0 Lacs P.A.
sonipat, haryana
Salary: Not disclosed
mohali, chandigarh, panchkula
Experience: Not specified
1.0 - 2.0 Lacs P.A.
bengaluru
5.5 - 6.5 Lacs P.A.
noida, new delhi, gurugram
1.0 - 3.5 Lacs P.A.
