QMS - Sr Engineer

Role & responsibilities

• Ensuring Customer Requirements are communicated in the organization (CSR).
• Ensuring no communication gap between Customer and MMT.
• Ensure the process standard as process flow chart & customer requirement.
• Maintaining, Implementing IATF 16949:2016 in the organization.
• Maintaining, implementing ISO 14001:2015, 45001:2018 in the organization.
• QMS system requirements & Customer complaints must be presented in MRM.
• Maintain over all document controlling system of the plant.
• Implementing new procedure as per requirement.
• Ensuring efficient customer complaint redressal.
• Rejection control of Line & preparing action plan & implementation of Poke -Yoke.
• Ensure the process standard as process flow chart & customer requirement.
• Customer requirements must be presented in the MRM.

Responsibilities:

• To prepare & finalization of Quality Management System related documents.
• Understand the customer specific requirement & implement it on the shop floor.
• Plan, schedule & implement the internal quality audit as per Certification agency.
• To conduct & ensure the QMS audit, Product audit & Process audit as per plan.
• To prepare the CAPA for customer complaint.
• To close the non-conformity raised during the System Audit & Customer Audit by taking corrective & preventive action.
• To prepare & get reviewed QA MIS in Management Review

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• Daily process & system adherence review.
• Review the QA status with customer on weekly basis.
• Responsible for overall Customer Complain & their feedback to customer on time.
• Consider action & corrective action for every customer complaint & their effective implementation and trainings on line.
• Attending Customer complaint for defects.
• Action to ensure customer complaint reduction.
• Maintaining daily customer complaint sheet
• Sale Return Handling
• Customer MOM closer on time.
• Audit for action taken against customer complaint & action plan submission.
• Suggesting & Implementation actions with process team.
• Warranty parts handling.
• Hero portal training to Staff.

Preferred candidate profile

Auto Component Industry Exposure - Sheet Metal