Quality Assurance Manager

Position:

Experience:

We are seeking a highly skilled and experienced Quality Assurance Manager to join our Amoya Agrifood Team. As the Quality Assurance Manager, you will be responsible for ensuring the overall quality control and assurance activities in the production of dairy products. Your primary objective will be to establish and maintain quality standards.

Key Accountabilities/Activities:

Overall Planning and Execution of Quality Control and Assurance Activities:

• Develop and implement strategies for maintaining and improving product quality and safety.
• Establish quality control procedures, guidelines, and standards.
• Ensure adherence to quality control processes throughout the organization.
• Oversee the activities of the chemical and microbiological laboratories within the plant.
• Ensure proper organization, calibration, and maintenance of laboratory equipment.
• Coordinate testing procedures and quality control checks.
• Develop and implement a calibration schedule for measuring instruments.
• Coordinate the calibration process and ensure instruments are calibrated at regular intervals.
• Plan and execute quality inspections of milk collection centers.
• Ensure adherence to quality standards and guidelines.
• Collaborate with milk producers and agents to address quality-related concerns.
• Ensure the dispatch of milk and milk products according to standard operating procedures (SOPs).
• Verify product quality and compliance before dispatch.
• Verify the quality and adherence to specifications of incoming packaging material.
• Conduct inspections and assessments as required.
• Identify and implement statistical techniques in the quality control process.
• Analyze data and trends to drive process improvements.
• Coordinate pest control activities to ensure a pest-free environment within the facility.
• Monitor and implement preventive measures against pests.
• Oversee and ensure the overall housekeeping and hygiene of the factory.
• Implement and maintain cleanliness standards and protocols.

Liaison with Statutory Authorities:

• Interact and maintain effective relationships with statutory authorities such as FSSAI, AGMARK, ISO, HACCP, EIA accreditation bodies, and consultants.
• Stay informed about relevant regulations and standards and ensure compliance.
• Coordinate inspections, audits, and certifications.

Organization of RMRD Activities:

• Organize and oversee the activities of the Research, Monitoring, and Development (RMRD) department.
• Ensure research projects and development activities align with quality goals.

Liaison with Milk Producers and Agents:

• Maintain effective communication and collaboration with milk producers and agents.
• Address quality-related issues and provide guidance on quality requirements.

Preparation of Quality Control and Assurance MIS Reports:

• Generate and analyze quality control and assurance management information system (MIS) reports.
• Present reports to management, highlighting key findings and recommendations
• Maintain all relevant records and documentation as per ISO and HACCP standards.
• Ensure records are accurate, up-to-date, and easily accessible.
• Identify and implement corrective and preventive actions based on quality issues and non-conformances.
• Drive root cause analysis and implement effective solutions.
• Facilitate and monitor the implementation of TQM principles and systems.
• Drive continuous improvement initiatives based on TQM principles.
• Implement processes to ensure proper quality of milk received from various sources.
• Monitor and maintain quality standards throughout the milk supply chain.
• Ensure strict adherence to approved test methods and procedures.
• Verify that test reports are accurately prepared and forwarded to the designated authority.
• Ensure that all required inspections and tests are carried out in accordance with established procedures and techniques.
• Monitor and verify that quality assurance personnel perform necessary sampling using correct procedures.

Compliance with Statutory Obligations:

• Act as the nominated person under relevant regulations, such as PAF, 1954.
• Ensure compliance with all statutory obligations related to the quality of the product.
• Verify and monitor critical process parameters to ensure compliance with quality standards.
• Implement corrective actions when deviations occur.

Work Relations:

Internal:

• Reporting to COO for all Functional as well as administrative purposes.
• Second level reporting to CEO
• Interface with Production, Quality Control Team, Maintenance, Procurement teams
• Interface with HR Teams- Global Head HR, Plant HRBP, AVP-Group HRBP for manpower planning, and all other employee life cycle issues
• Interface with Accounts, Finance, and Facility management teams.

External:

• Interface with various suppliers, regulatory agencies, Service Providers, Customers
• Interface with various industry associations - Participate in industry events, seminars, or forums to stay updated on the latest trends, technologies, and best practices in dairy production. Build professional networks and exchange knowledge with industry peers.

Qualification

Essential:

Experience

Essential:

• Proven experience in quality assurance management within the dairy industry.
• Strong knowledge of regulatory standards and requirements, such as FSSAI, AGMARK, ISO, and HACCP.
• Familiarity with quality management systems, such as ISO 9001 and ISO 22000.
• Experience in organizing laboratory activities and coordinating testing procedures.
• Knowledge of Good Manufacturing Practices (GMP) and quality control techniques.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Leadership skills and the ability to effectively manage a team.
• Attention to detail and a commitment to ensuring product quality and safety.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient with Microsoft Office (Word, Excel, PowerPoint)

Work Environment:

Shift Details: