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5.0 - 10.0 years

6 - 10 Lacs

Hyderabad

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Job Purpose To provide quality support to all projects, quality engineers and analysts involved in Manufacturing and Production Operational Activities. Quality Improvement Initiatives To support an environment where Quality Employees support maintaining and improving flow, and create the required Quality behavior within those relationships. To create LEAN / Continuous Improvement thinking within the team, and validated by Improved Performance Results. Work under minimal guidance to ensure TechnipFMC''s Product are manufactured in accordance with TechnipFMCs Quality Management System, Business Processes and Client requirements. Effectively collaborating with various departments and clients to achieve organizational goals and customer satisfaction. Perform Contract Review focusing on quality requirements for systems, products, manufacturing, operations and documentation. This will require engagement with relevant TechnipFMC SME (Welding, NDE, Engineering and etc.) Ensure that project quality requirements are identified and translated to the organization and relevant internal stakeholders (including supply chain). Initiate and align with project the need for additional specifications to address contract/ client requirements in part report Establish Quality and Inspection Test Plan and ensure the requirement are roll out to manufacturing and supply chain. Identify and ensure approval of all quality documentation (TechnipFMC Qspec, WPS, MPQP, etc.) in project to meet client requirements. Ensure effective execution of all inspection and test activities in Inspection Test Plan (ITP) during manufacturing. To establish and report overall status on product Quality Notifications in regular basis as requested by the management. Coordinate Non Conformance Review Board (NRB) to ensure smooth processing of quality nonconformance and to facilitate and monitor QNs close in timely manner in SAP. Facilitate investigations (RCA) on shop floor related issues Quality Notifications, or Quality escapes and drive verified and sustainable solutions Initiate and follow-up required preventive and corrective actions as a result from CSS , Quality Alert. Support process compliance within Product Quality environment through an established Process Verification Programme. Perform Process Verification and validation to ensure process sustainability. Participate in kick-off meetings and pre-production reviews both internally and at Suppliers to ensure understanding and compliance to quality requirements. E Manage Customer issued NCRs and track them through closure. Participate in Internal (QMS) and External Audit (API, DNV, Client, etc.) Perform Final Acceptance of the product and Witness FAT as per part report requirement You are meant for this job if: Bachelors degree in mechanical engineering. Minimum 5 years of experience as Quality Assurance(ability to create FMEAs, control plans, process qualifications, validations) and quality control processes (ability to create inspection methodologies, RTFI , PT LII certified). Working knowledge in curing or welding processes. Ability to be in auditee role during customer audits and certification audits. Excellent communication and negotiation skills to manage CFT and customer. Working knowledge on DMAIC,Lean, 8D, A3 and basic knowledge in quality core tools. Working knowledge in using 7 QC tools. Working knowledge in SAP QM module. Ability to perform statistical analysis in Excel. Working knowledge in powerpoint. Candidate has to be NDE LII (ISO 9712 or equivalent) certified or CSWIP 3.1 certified or CQE certified. Candidates with experience in client facing roles preferred Skills

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

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Job Area: Finance & Accounting Group, Finance & Accounting Group > Internal Audit General Summary: Job Overview Qualcomm is a company of inventors that unlocked 5G - ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in. This is a unique opportunity to join Qualcomms finance and accounting organization based in Hyderabad in the Corporate Internal Audit & Advisory Services (IA & AS) team. The department focuses on assisting the Audit Committee and management teams in the improvement of processes that manage risks related to achieving Qualcomms business objectives. Using Qualcomms risk-based audit methodology, the senior auditor will assist in the execution of internal audits. Specifically, the responsibilities include: Providing U.S. based time zone coverage as needed (up to 50% of time) Supporting the creation of initial planning memos and process flowcharts Identifying and assessing initial risks and control activities Designing audit procedures to evaluate control effectiveness Performing audit testing, identifying deviations from expected control activities, and effectively communicating observations to the audit team Leveraging data analytics throughout the audit process where feasible Staying abreast of changes in business and industry to assess impacts on the companys risk profile Contributing to the development of new concepts, techniques, and making continuous process improvements for the overall IA team All Qualcomm employees are expected to actively support diversity in their teams, and in the Company. Minimum Qualifications Three to Five years of relevant experience in internal auditing, external auditing, or SOX compliance within a global public company (preferably in the high-tech industry), Big 4/mid-tier accounting firm or other fast-paced corporate setting Fluent English; multi-lingual capability is a plus Preferred Qualifications Successful candidate will possess the following characteristics: As feasible, ability to travel (infrequently) to Qualcomms domestic and international locations (e.g., U.S., Europe) Semiconductor business experience or familiarity Strong communication (oral and written) and presentation skills Fast learner with strong interpersonal, organization, analytical, critical thinking, and problem-solving skills Ability to work in a flexible and non-hierarchical team environment Willingness to get things done and take responsibility Ability to recognize and apply a sense of urgency, when necessary Comfortable with ambiguity Positive attitude, professional maturity, good work ethic Ability to work independently, handle multiple projects simultaneously and multi-task to meet deadlines with high-quality deliverables Keywords controls, risk assessment, risks, internal audit, SOX Educational Requirements Bachelors degree in accounting, Finance, Business Administration, or related field. CPA, CA, CIA, CFE, or other credentials, a plus. Minimum Qualifications: Bachelor's degree. 3+ years of Finance, Accounting, or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Masters = one year, Doctorate = two years) of work experience. Job Overview Qualcomm is a company of inventors that unlocked 5G - ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in. This is a unique opportunity to join Qualcomms finance and accounting organization based in Hyderabad in the Corporate Internal Audit & Advisory Services (IA & AS) team. The department focuses on assisting the Audit Committee and management teams in the improvement of processes that manage risks related to achieving Qualcomms business objectives. Using Qualcomms risk-based audit methodology, the senior auditor will assist in the execution of internal audits. Specifically, the responsibilities include: Providing U.S. based time zone coverage as needed (up to 50% of time) Supporting the creation of initial planning memos and process flowcharts Identifying and assessing initial risks and control activities Designing audit procedures to evaluate control effectiveness Performing audit testing, identifying deviations from expected control activities, and effectively communicating observations to the audit team Leveraging data analytics throughout the audit process where feasible Staying abreast of changes in business and industry to assess impacts on the companys risk profile Contributing to the development of new concepts, techniques, and making continuous process improvements for the overall IA team All Qualcomm employees are expected to actively support diversity in their teams, and in the Company. Minimum Qualifications Three to Five years of relevant experience in internal auditing, external auditing, or SOX compliance within a global public company (preferably in the high-tech industry), Big 4/mid-tier accounting firm or other fast-paced corporate setting Fluent English; multi-lingual capability is a plus Preferred Qualifications Successful candidate will possess the following characteristics: As feasible, ability to travel (infrequently) to Qualcomms domestic and international locations (e.g., U.S., Europe) Semiconductor business experience or familiarity Strong communication (oral and written) and presentation skills Fast learner with strong interpersonal, organization, analytical, critical thinking, and problem-solving skills Ability to work in a flexible and non-hierarchical team environment Willingness to get things done and take responsibility Ability to recognize and apply a sense of urgency, when necessary Comfortable with ambiguity Positive attitude, professional maturity, good work ethic Ability to work independently, handle multiple projects simultaneously and multi-task to meet deadlines with high-quality deliverables Keywords controls, risk assessment, risks, internal audit, SOX Educational Requirements Bachelors degree in accounting, Finance, Business Administration, or related field. CPA, CA, CIA, CFE, or other credentials, a plus. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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4.0 - 9.0 years

2 - 4 Lacs

Coimbatore

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Responsibilities: * Lead quality initiatives & drive continuous improvement. * Ensure compliance with regulatory standards. * Manage customer complaints & implement corrective actions. Health insurance Provident fund Annual bonus

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6.0 - 11.0 years

2 - 6 Lacs

Sanand, Ahmedabad

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Roles & Responsibilities : 1. To ensure Quality management system followed by team. 2. To prepare audit schedule as per procedure, maintain time line (Plan vs. actual) and analyse observed NCs and taking appropriate action to reduce NCs. 3. To have Planned review of key function like manufacturing, quality, maintenance, and NPD 4. To suggest modifications / improvements in the Quality management system. 5. To prepare weekly, monthly reviews for management as per template. 6. To collect data from various department and present to management 7. To participate in internal complaints corrective & preventive actions. 8. To control line rejection and take effective measures to control cost of poor quality through system. 9. To maintain & update quality records related to process inspection, systematically to ensure easy traceability. 10. Prepare WSS documents for all lines as per Control plan and instruction operators to follow. 11. Conduct various training for all operators, Inspectors. 12. Other specific requirements and functions as defined in the Procedure manual. 13. Ensure the effective implementation of QMS activities 14. To adhere all laid down quality systems. Any other task assigned from time to time. Knowledge (Technical / Functional) : 1. Product / Process & Inspection knowledge 2. QMS- MSES/ IATF Knowledge 3. Line Audits, System , Process and Product Audit 4. 7 QC Tools, SPC, MSA, PPAP, FMEA, etc 5. Audits plan vs. actual 6. QMS Improvements 7. Cost of Poor quality 8. Customer satisfaction index rating 9. MSES System (TPM/TQM) Location : Sanand , Ahmedabad Experiences : 6 + Years From Automobile Industry mandatory

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5.0 - 10.0 years

5 - 11 Lacs

Faridabad

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JOB DESCRIPTION SUMMARY: Owns Quality of value stream, compliance, internal audits, zero defect initiative, customer issue resolution (problem solving), customer satisfaction (NPS), and CoQ governance. Manages local QMS (quality management system) to ensure the continuous production of products consistent with established standards. Coaches, supports, instructs, and ensures the commitment of local management to operate at a high level of capabilities effectively. Follows company safety policies and procedures. ESSENTIAL DUTIES: Demonstrate leadership in communicating business goals, programs, and processes for various business functions. Utilize your experience or expertise to solve problems, develop and execute objectives for yourself and others. Support regulatory compliance and optimization of quality systems procedures relating to product complaint handling, adverse event reporting, and product field actions through the development, maintenance, and improvement of documented processes. Develop and implement quality metrics to drive manufacturing improvements and business results. Facilitate shop floor process improvement projects to reduce defect occurrence. Contact customers and liaise with SQE when necessary to confer on specific quality issues Identify, drive, mentor, and implement projects improving production quality. Work with the Technical Improvement and Operations team to drive process changes Responsible for the Quality of all in-house manufactured products Drive Lean effort within manufacturing, focusing on Quality MINIMUM REQUIREMENTS Drive Change. Strong organizational, analytic, and problem-solving skills. Ability to work in cross-functional teams in a matrix environment with all levels of personnel Strong working knowledge of Manufacturing and Quality operations. Demonstrated oral and written communication skills Strong interpersonal and leadership skills Ability to plan, prioritize, and manage multiple priorities under tight deadlines Ability to coach, manage, change and facilitate team performance Education & Knowledge: Degree from an accredited university preferred. Bachelor's degree in Mechanical engineering, Quality or a related field. ASQ certification in quality management is preferred. Knowledge and applications experience with ISO 9001 (International Standard Organization), API Standards and Quality Management Systems. Working knowledge and training in the ISO-9000 Series international standards, or equivalent. Basic knowledge of audit and audit Reporting requirements. Knowledge of the process approach, including audit methodology, questioning techniques, roles, and responsibility to collect and analyse evidence. Familiarity with standard concepts, practices, and procedures within oil & gas manufacturing and services is preferred. Sound understanding of business linkages and the ramifications that decisions can have. Work Experience: Typically, at least five years of progressively more responsible experience in a manufacturing environment. Experience in a similar industry (Oil & Gas) is desired.

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8.0 - 10.0 years

10 - 12 Lacs

Bengaluru

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Demand Planning & Forecasting_M. Experience: 8-10 Years. >

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5.0 - 9.0 years

7 - 11 Lacs

Mumbai

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

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1.0 - 3.0 years

3 - 5 Lacs

Chennai

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Payroll(HCM). Experience: 1-3 Years. >

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1.0 - 3.0 years

3 - 5 Lacs

Pune

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Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Mandatory Skills: L&P Policy Acquisition & Servicing. Experience: 1-3 Years. >

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5.0 - 10.0 years

11 - 16 Lacs

Bengaluru

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Job Location: Kochi, Bangalore/Chennai/Hyderabad Job Scope and Accountabilities: To conduct audits/ Trainings as per the requirements stated in audit criteria To remain updates on all skill development, code qualification, Regulatory and Industrial requirements related to audits and certifications. To be competent and qualified in Various standards like BRCGS food, packaging, FSSC, ISO 22000, GMP etc. Upgrade the knowledge of local social, economic, and business environment. To ensure TAT- Turnaround time for audit reports as per procedures established by Eurofins. Supervisory Responsibilities: Mentoring & Support of Technical executives, Auditors / Back office executives. Monitoring and support to Operational activities. Duties: To understand the role of impartiality when providing certification activities and the process of taking independent action where necessary, (e.g. informing authorities, accreditation bodies, stakeholders) To demonstrate the management expertise and ability to lead and take decisions. Review the decisions taken by technical manager relating to certification/verification. To demonstrate the ability to communicate with all stakeholders (e.g. Impartiality Committee, Directors) To ensure timely updating of qualifications and competency, satisfactory completion of training, calibration meetings, training audits, witness audits and approvals. Qualifications Bachelor"™s degree in appropriate discipline Preferably Food Science Lead auditor course FSMS/ FSSC /QMS or equivalent Minimum 5 year of experience in Operations, technical, Audits, preferably from a CB company. Minimum 4 years of experience in food industry preferably production or quality department. Additional Information Good at Communication Skill. Good at Presentations Good command on written and spoken English High leadership and supervisory skills Result oriented Problem solving Good at Retention Good at operating Microsoft Office. Proficiency in English. Customer Relationship management system (CRM) Professional Behaviour.

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5.0 - 10.0 years

12 - 16 Lacs

Mumbai

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Eurofins Assurance network of companies helps customers identify and mitigate risks along their supply chain "“ with operations, processes, systems, people or capabilities. Whether you are in the Food , Consumer Product or Healthcare and Cosmetics industries, we offer a full-scope of services in product inspection, auditing, certification, training and consultation. Eurofins Assurance helps you eliminate potential risks in compliance, quality and safety failures at the early stages, thereby protecting your business from brand damage, product recalls and other undesirable scenarios down the track. Sustain your business growth and commitment with Eurofins Assurance, a global network of assurance experts that you can trust . Job Location- One Vacancy for North Region One Vacancy for West Region Note5-10 yrs experience required in Certification Bodies Job Scope and Accountabilities: To conduct audits/ Trainings as per the requirements stated in audit criteria To remain updates on all skill development, code qualification, Regulatory and Industrial requirements related to audits and certifications. To be competent and qualified in Various standards like BRCGS food, packaging, FSSC, ISO 22000, GMP etc. Upgrade the knowledge of local social, economic, and business environment. To ensure TAT- Turnaround time for audit reports as per procedures established by Eurofins. To understand the role of impartiality when providing certification activities and the process of taking independent action where necessary, (e.g. informing authorities, accreditation bodies, stakeholders) To demonstrate the management expertise and ability to lead and take decisions. Review the decisions taken by technical manager relating to certification/verification. To demonstrate the ability to communicate with all stakeholders (e.g. Impartiality Committee, Directors) To ensure timely updating of qualifications and competency, satisfactory completion of training, calibration meetings, training audits, witness audits and approvals. Mentoring & Support of Technical executives, Auditors / Back office executives. Monitoring and support to Operational activities. Qualifications Bachelor"™s degree in appropriate discipline Preferably Food Science Lead auditor course FSMS/ FSSC /QMS or equivalent Minimum 5 year of experience in Operations, technical, Audits, preferably from a CB company. Minimum 4 years of experience in food industry preferably production or quality department. Additional Information Good at Communication Skill. Good at Presentations Good command on written and spoken English High leadership and supervisory skills Result oriented Problem solving Good at Retention

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5.0 - 8.0 years

9 - 14 Lacs

Mumbai

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: PLM-Product Lifecycle Management. Experience: 5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Apache Spark. Experience: 5-8 Years.

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8.0 - 13.0 years

4 - 7 Lacs

Nashik, Pune, Aurangabad

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Post- Quality Documentation Specialist Location - Pune Chakan Contact - 9356395439 Email - punejob2025@gmail.com Experience - 05-10 yrs Skills Certification in ISO 9001:2015 Internal Auditor or Lead Auditor. Prior experience in the renewable energy or heavy fabrication sector. Knowledge of ISO 45001 and ISO 14001 standards. Strong knowledge of APQP, PPAP, FMEA, Control Plans, and Process Flow Diagrams. Experience with ISO 9001 audits and OSHA safety documentation standards. JD Quality Documentation Specialist to manage and improve our documentation systems in line with industry standards. The ideal candidate should possess hands-on experience with PPAP, APQP, ISO audits, and OSHA documentation, and be well-versed in Quality Management Systems within a manufacturing environment. Prepare, review, and maintain quality documentation including SOPs, Work Instructions, Control Plans, and Checklists. Manage all documentation related to APQP and PPAP processes for new and existing products. Ensure document compliance with ISO 9001, ISO 45001 , and customer-specific standards. Support internal, customer, and third-party ISO audits by preparing audit trails and ensuring proper document control. Maintain and update safety-related documentation in line with OSHA requirements and company EHS policies. Coordinate with cross-functional teams (Engineering, Production, EHS) to keep documentation aligned with current practices. Maintain effective document control processes using electronic systems (e.g., SharePoint or QMS platforms). Support training sessions for staff on new or revised documentation. Proactively identify and implement improvements to document processes.

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8.0 - 13.0 years

5 - 8 Lacs

Nashik, Pune, Aurangabad

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Post - QMS -Manager Qualification : BE Electrical or Electronics Location Pune chakan Contact - 9356395439 Email - jobpune12@gmail.com Experience : 5 + yrs experience in control Panel manufacturing Salary : No bar for the right candidate. QMS Development and Implementation: Establishing and maintaining the QMS according to relevant standards like ISO 9001, AS9100, or IEC 61439-1 & 2, as applicable. Compliance: Ensuring adherence to all relevant standards, regulations, and customer requirements. Documentation: Managing and controlling QMS documentation, including procedures, work instructions, and control plans. Audits: Conducting internal audits, coordinating external audits, and managing responses to audit findings. Non-Conformance Management: Identifying, investigating, and resolving non-conformities, implementing corrective and preventative actions (CAPA). Customer Complaints: Managing customer complaints, conducting root cause analysis, and implementing preventive measures.

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6.0 - 10.0 years

5 - 9 Lacs

Chennai

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About the Team: Quality Team plays a crucial role in producing components for automobiles. It helps Cost reduction, Identify the issues, Maintaining the supply chain, improve the product quality, Sustainability & etc. What you can look forward to as Deputy Manager Quality(Assembly & Machining) (m/f/d): Drive Quality culture inside production units & Identify and ensure mitigation of Quality risks Develop Production unit Quality team (capabilities and capacity) Lead Production unit deployment of plant Quality strategy Own or support Continuous Improvement Plan inside production units Ensure Read Across, best practices sharing among production units Verify Quick Response and effective problem solving in case of claims, lead Customer communication Coordinate customer 0km complaints -8D Your profile as Deputy Manager Quality(Assembly & Machining) (m/f/d): Good knowledge with statistic process and tools Broad Quality automotive background and experience Be able to drive strong customer focus and build customer relationships Strong problem solving and continuous improvement skills Excellent analytical and decision-making skills & Product and production knowledge Cross-functional collaboration mindset& Strong communication skills Ability to drive sense of urgency and influence across the organization

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1.0 - 4.0 years

1 - 4 Lacs

Hyderabad

Work from Office

1. Monitoringof Site Activities 2. FindingUnsafe Acts Unsafe conditions and escalating the same to plant HSE leadclearing the same on shop floor by the deviated departments. 3. Supportingto plant HSE Lead in the HSE functions/ activities/ procedures in relateddocumentations as per the department requirements. 4. Ensuringto impart the Tool Box Talks to workmen or conducting by the supervisors priorto the work activities. 5. Updatingthe HSE documentation on regular basis. 6. Ensuringthe contractors workmen to follow the HSE policies procedures as per theHetero Plasma Sciences Pvt Ltd. 7. Monitoringthe vendors/ contractors at site during execution of works and their sitevisits. 8. Regularsite inspections/ site rounds. 9. Ensuringto monitor the activities whether they (Hetero team/ contractor workmen) areadhering to work permits or not and raising the deviation as per the violation. 10. Planningdoing the HSE activities at site as per the HSE planner by coordinatingwith cross functional departments. 11. Periodicchecking inspection of Safety Emergency equipments and clearing its gapsif there will any by the support of concerned departments.

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2.0 - 4.0 years

2 - 6 Lacs

Hyderabad

Work from Office

1.Perform and monitor In-process Quality Assurance activities during the manufacturing process. 2.Responsible to perform line clearance activities in different stages of manufacturing and Monitoring of cleanroom behavior, aseptic activities. 3.Responsible to verify the In-process samples for quality testing and ensure the test results of products at various stages of manufacturing. 4.Review and verify documentation related to manufacturing processes i.e., BMR, BPR and GMP documents, ensuring accuracy and completeness. 5.Regularly inspect and assess manufacturing operations to ensure compliance with quality standards and procedures. 6.Responsible to Preparation Review of standard operating procedures. 7.Responsible to ensure cGMP and GDP during document preparation and review. 8.Ensure that all in-process activities align with Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMP). 9.Responsible to review of Plasma inward, sampling procedures, Issuance and Reconciliation. 10.Responsible to Review and compliance of Down stream activities and Filling activities as per established procedures. 11.Responsible to involve in Change controls, Deviations, CAPA and other QMS activities. 12.To get involved in Process validation, cleaning validation and APQR activities. 13.To Involve in Risk assessment procedures with the coordination of SMEs. 14.Responsible to perform additional activities assigned by the superiors/ Head of the department.

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1.0 - 4.0 years

1 - 4 Lacs

Hyderabad

Work from Office

1. Preparation of buffers and other solutions for plasma fractionation process. 2. Batch manufacturing record samples sending to QC for analysis. 3. Performing PHT, CIP and SIP of all the process vessels. 4.Follow shift schedule and production schedule, planning of shifts for the subordinate as per process requirement. 5. Preparation Review of equipment IQ, OQ and PQ documents. 6.To involve in Production planning and execution. 7. To get involved in technical discussion and planning for execution of new product validation batches and commercial batches in plant. 8. To get involved in Batch-to-batch yield analysis and investigation for low yield or OOS routed through Change control or deviation.

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1.0 - 4.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Shall have good knowledge on operation of Purified water system. 2. Shall have good knowledge on operation of Pure steam generator system. 3. Shall have good knowledge on operation of WFI system. 4. Shall have good knowledge on GMP and GDP.

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2.0 - 4.0 years

2 - 6 Lacs

Hyderabad

Work from Office

1.To involve in plasma products manufacturing. 2.Follow shift and production schedules. 3.To complete the assigned trainings timely. 4.To Monitor the differential pressure, temperature and humidity of the classified area. 5.To Ensure the area, equipments cleaning and readiness of equipments for batch activity. 6.Preparation of buffers and other solutions for downstream process. 7.Handling of process related instruments and equipments in downstream process (DSP). 8.Perform all the assigned manufacturing activities as per the defined procedures (SOP, BMR, Protocols) and record the details in respective document. 9.Checking the availability of stock of chemicals, solvents, raw material etc. 10.Coordinate with cross functional teams for smooth batch operations. 11.To maintain the facility to compliance with GMP. 12.Responsible for execution of relevant documents as per GDP. 13.To involve in equipment qualification and validation of the downstream equipments. 14.To involve in execution of process validation batches and regular manufacturing batches. 15.Provide samples to QC and take follow up for QC testing result. 16.In case of any abnormalities/ deviation observed should be recorded and informed to process in-charge to avoid any quality issues in the product. 17.To ensure adherence to safety procedure and report unsafe conditions and incidents to Supervisor. 18.To Involve in the preparation of SOPs and QMS documents. 19. To involve in new facility layout, equipment commissioning (URS, DQ, DS, FAT and SAT) documents preparation / review

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4.0 - 6.0 years

4 - 8 Lacs

Hyderabad, Jadcherla

Work from Office

Responsible for following activities in purification area of BM/BU based on campaign basis 1. Following GMP, safety practices in production facilities and work place. 2. Responsible for production activities: Execution of area, line clearance before execution of activities. Execution of product changeover activities. Responsible for column cleaning, packing, unpacking, evaluation and maintenance. Responsible for drug substance (FDS) transfer/dispensing. Execution of production activities. Monitoring and review of batch parameters/performance. Ensuring material are arranged properly before activities. Verification of samples for analysis. Responsible for shift Monitoring. Handling of online reject material. Review of soft copy for batch monitoring and performance. Execution of process validation. Execution of cleaning validation. Execution of verification protocols/equipment specific protocols. Ensuring buffer preparation in respective shift. 3. Handling of documents: Preparation of new / revision of SOPs, protocols and reports. Preparation of MFRs and BMR's. Primary review of executed BMR's submission to QA. Ensuring online BMR's updation and review of log books. 4. Responsible for monitoring and operation of following production equipments (but not limited to): AKTA Process Purification system Conductivity meter TFF System Peristaltic pumps Weighing Balance Mixing Systems Biosafety cabinet Filter integrity tester pH meter Walk in cold Freezer room Heat Exchanger Mixing vessels Ensuring proper data backup of equipments. Provide clearance for calibration, PMP and validation of equipments. Participate in execution of equipment validations. 5. Responsible for Quality Management Systems Initiation / Review of breakdown request. Initiation of CRN's and Preparation of Risk Assessments. Initiation of incidents, investigation, CAPA. 6. Team member: Facility readiness for audits. 7. Training: Training team members on SOPs / GMP aspects. Attending training on related SOP's / GMP aspects. 8. Monitoring of PM/Qualification of purification area equipments. (Calibration / PMP/Qualification).ease enter job description

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0.0 - 2.0 years

1 - 3 Lacs

Hyderabad

Work from Office

1.To involve in plasma products manufacturing. 2.Follow shift and production schedules. 3.To complete the assigned trainings timely. 4.To Monitor the differential pressure, temperature and humidity of the classified area. 5.To Ensure the area, equipments cleaning and readiness of equipments for batch activity. 6.Preparation of buffers and other solutions for downstream process. 7.Handling of process related instruments and equipments in downstream process (DSP). 8.Perform all the assigned manufacturing activities as per the defined procedures (SOP, BMR, Protocols) and record the details in respective document. 9.Checking the availability of stock of chemicals, solvents, raw material etc. 10.Coordinate with cross functional teams for smooth batch operations. 11.To maintain the facility to compliance with GMP. 12.Responsible for execution of relevant documents as per GDP. 13.To involve in equipment qualification and validation of the downstream equipments. 14.To involve in execution of process validation batches and regular manufacturing batches. 15.Provide samples to QC and take follow up for QC testing result. 16.In case of any abnormalities/ deviation observed should be recorded and informed to process in-charge to avoid any quality issues in the product. 17.To ensure adherence to safety procedure and report unsafe conditions and incidents to Supervisor.

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1.0 - 3.0 years

1 - 4 Lacs

Hyderabad

Work from Office

1. Follow shift schedule and production schedule as per process requirement. 2.Handling of plasma collection, sanitization, washing, cutting, pooling and thawing. 3.Handling of plasma fractionation process steps. 4.Compliance to all approved procedure, documents and GMP activities. 5.Performing all the assigned manufacturing activities in confirmation to BMR, protocols and recording the details in record sheets and logbooks. 6.In process samples sending to QC for analysis. 7.Performing COP, CIP, PHT and SIP of all the process vessels and equipment. 8.Performing calibration of pH, conductivity meters, turbidity meter, weighing balances and other equipment. 9.Preparation of buffers and other solutions for plasma fractionation process. 10.Monitoring of area cleaning, equipment surface sanitization, differential pressure, temperature and humidity 11.Monitoring and recording the temperature of freezer room and cold room. 12.To get involved in trouble shooting and managing day to day activities. 13.Checking the availability of stock of chemicals, solvents, raw material etc. 14.Report unsafe conditions and incidents to shift in-charge. 15.Adherence to safety procedures. 16.Awareness on PPE usage.

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0.0 - 2.0 years

1 - 3 Lacs

Hyderabad

Work from Office

1. Shall have good knowledge on operation of Purified water system. 2. Shall have good knowledge on operation of Pure steam generator system. 3. Shall have good knowledge on operation of WFI system. 4. Shall have good knowledge on GMP and GDP.

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