QA QC Manager

Job Title:

Department:

Location:

Job Purpose:

To lead, develop, and oversee the companys Quality Assurance and Quality Control (QA/QC)

functions across all projects, ensuring adherence to contract specifications, IS codes, and ISO

9001:2015 standards. The role aims to promote a culture of quality, compliance, and continuous improvement while ensuring all deliverables meet or exceed client expectations.

Key Responsibilities:

1. Quality Planning and Documentation

• Develop and implement project-specific QA & QC Plans aligned with contract requirements, specifications, and relevant IS codes.
• Ensure all Quality Plans are consistent with corporate quality policy and ISO 9001:2015 principles.
• Review and approve quality documentation prepared by site QA/QC engineers.
• Standardize and maintain test report formats, checklists, and registers across all project sites.

2. Technical Support and Compliance

• Provide technical guidance to site teams on field and laboratory testing, material approvals, and quality control methods.
• Ensure compliance with MORTH, IRC, and CPWD guidelines and IS standards.
• Conduct periodic site visits for inspections, audits, and issue resolution related to QA/QC.
• Liaise with Client/PMC representatives for approvals, clarifications, and quality inspections.

3. Laboratory and Vendor Management

• Ensure laboratory setups at project sites are adequately equipped, calibrated, and maintained.
• Identify and coordinate with NABL-accredited or government-approved laboratories for material testing.
• Develop and maintain an approved vendor list for all quality-related services.

4. Quality Control, Audits, and Reporting

• Monitor compliance with ISO 9001:2015 QMS across all projects.
• Conduct internal quality audits and facilitate third-party or client audits.
• Review Monthly Quality Reports from sites and prepare consolidated reports for management.
• Maintain accurate records of Non-Conformance Reports (NCRs), Corrective and Preventive Actions (CAPAs), and ensure timely closures.

5. Approvals and Dispute Resolution

• Ensure timely approvals for mix designs, material sources, method statements, and samples.
• Address and resolve quality disputes and non-conformances in accordance with contract terms, IS codes, and approved QAPs.

6. Quality Improvement and Training

• Initiate quality improvement programs based on audit outcomes and project performance trends.
• Organize training sessions and workshops for QA/QC engineers and site staff.
• Promote awareness of quality standards and best practices across project teams.
• Drive initiatives to reduce rework and wastage through proactive quality planning and monitoring.

7. Strategic and Leadership Focus

• Champion a culture of continuous improvement, process optimization, and knowledge sharing across the organization.
• Work in full compliance with the companys Integrated Management System (IMS).
• Contribute to the companys strategic goal of delivering high-quality projects that meet or exceed client expectations.

Qualifications and Experience:

• Bachelors degree in civil engineering (Masters preferred).
• Minimum 15–20 years of experience in QA/QC within the construction/infrastructure industry, with at least 5 years in a leadership role.
• Strong knowledge of IS codes, IRC, MORTH, CPWD, and ISO 9001:2015 requirements.
• Proven experience in quality audits, mix design approvals, material testing, and laboratory management.