QA Professional

4 - 9 years

4 - 7 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Skill: QA

  • Key responsibility:

    Role Objective:

  • Ensure accuracy and compliance in the audits for order forms and contracts are accurate, compliant and aligned with client policies.
  • Key Responsibilities:

  • Perform QA checks on workflows Request verification form.
  • Validate order details: units of service, approvals, contract terms, invoicing details.
  • Conduct sanity checks on order implementation and renewal cases.
  • Document errors, categorize by severity, and Submit RCA.
  • Provide feedback to assigned team members to prevent repeat errors.
  • Maintain audit logs and compliance reports.
  • Skills & Qualifications

  • Bachelors degree (Business/Finance/Operations).
  • Work Schedule:18x7 rotation shifts
  • 2-4 years of QA experience in order management, deal execution, or BPO/KPO processes.
  • Strong attention to detail and analytical ability.
  • Familiarity with SAP, CRM, or workflow tools preferred.
  • Excellent written and spoken English skills
  • Effective written and verbal communication.
  • Effective coaching and remedial skills.
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