QA Lead

• Lead the QA strategy, planning, execution, and delivery of web and PWA applications
  
• Collaborate with business analysts, developers, and product owners to understand requirements and define comprehensive test strategies
  
• Design and review test cases for functional, regression, integration, and UI testing
  
• Ensure coverage of domain-specific scenarios related to consumer warranty insurance, policy administration, claims, underwriting, billing, and customer portals
  
• Coordinate test planning, execution, defect tracking, and closure
  
• Manage a team of QA engineers, ensuring proper task allocation, support, and mentoring
  
• Provide QA status updates, metrics, and quality indicators during sprint reviews and release planning
  
• Work closely with developers to perform root cause analysis and resolve issues
  
• Contribute to the test automation strategy and review automation coverage for regression cycles
  
• Ensure testing aligns with compliance and data privacy requirements

Required Skills Qualifications

• 6-10 years of QA experience with at least 2+ years in a QA Lead role
  
• Strong experience in Web and PWA application testing
  
• Good understanding of Property Casualty insurance workflows (e.g., consumer warranty insurance, policy lifecycle, claims, billing)
  
• Have experience in multiple device and browser testing.
• Proficient in writing test plans, test cases, and test scenarios based on business requirements
  
• Experience with test management tools like Jira, TestRail, Zephyr, or similar
  
• Solid experience in defect tracking, root cause analysis, and test closure reporting
  
• Familiarity with Agile/Scrum and participation in sprint ceremonies
  
• Basic understanding of front-end technologies for effective collaboration (HTML, CSS, browser dev tools)
  
• Exposure to test automation tools (e.g., Selenium, Cypress) is a plus
  
• Exposure to AI-powered QA tools (e.g., Testim, AccelQ, Tricentis Tosca with AI features, etc.) is a plus
  
• Good understanding of test management and tracking tools (Azure DevOps, Jira, Xray, Zephyr).
  
• Strong understanding of SDLC, STLC, Agile, and DevOps practices.

Preferred Skills

• Knowledge of PC domain
  
• Experience in API testing using Postman, Swagger, or similar tools
  
• Knowledge of performance or security testing tools is a plus
  
• ISTQB or other QA certifications

Soft Skills

• Excellent communication and stakeholder management
  
• Strong analytical and problem-solving skills
  
• Ability to multitask, prioritize, and handle time-sensitive deliverables
  
• Team player and proactive leader with a quality-first mindset