QA Lead Analyst

Job Title QA Lead Analyst

Location Bangalore

Experience 10-12 Years

Position Overview

Johnson Controls is seeking an experienced Sr QA Lead Analyst. The QA Analyst will play a crucial role in ensuring the quality, validation, and performance of our Web-based solutions, collaborating closely with development teams to deliver seamless, high-performing, and secure digital experiences. The ideal candidate will possess a strong background in testing, quality assurance best practices, and performance validation, specifically in the context of public-facing websites. The QA Lead Analyst will work closely with cross-functional teams to ensure that all deliverables meet the highest standards of quality, security, and performance

Key Responsibilities

• Collaborate with cross-functional teams, including developers, designers, project managers, and business stakeholders, to understand requirements and ensure that quality assurance is integrated into the entire development lifecycle.
• Develop and implement detailed test plans and test cases based on business requirements, technical specifications, and user stories. Define testing methodologies, including functional, non-functional, regression, and performance testing.
• Provide leadership in best practices for quality assurance and testing within the team. Guide the development teams on test automation frameworks, quality benchmarks, and industry standards.
• Conduct thorough functional and regression testing for Web solutions, ensuring that features, functionality, and business logic are working as expected across different browsers, devices, and environments.
• Design and execute performance and load testing to ensure the scalability and responsiveness of the Web solutions. Identify potential bottlenecks, performance issues, and provide recommendations for improvements.
• Lead the development and implementation of automated tests to increase testing efficiency, reduce manual testing efforts, and ensure rapid delivery of high-quality releases.
• Identify, report, and track defects in the system. Collaborate with development teams to resolve issues efficiently and ensure that the system meets quality standards before release.
• Ensure the application s responsiveness, accessibility, and compatibility across various devices, browsers, and operating systems.
• Maintain detailed documentation of testing processes, test cases, results, and known issues. Provide clear and actionable reports to stakeholders, highlighting testing progress, risks, and quality metrics.
• Work closely with marketing, content, UX/UI, and business teams to ensure that user-facing features are fully tested, validated, and aligned with business objectives.
• Perform security testing to identify vulnerabilities and ensure the solution meets organizational security standards and best practices.
• Drive continuous improvement initiatives for the QA process. Stay up to date with industry trends, tools, and technologies, and integrate them into the team s workflow to improve efficiency and quality.

Qualifications

• Bachelor s or Master s Degree in Computer Science, Information Technology, or a related field.
• Minimum of 10 -12 years of experience in quality assurance, testing, and validation, specifically for web-based solutions and public-facing websites.
• Hands-on experience in performance and load testing, using tools like JMeter, LoadRunner, or other performance testing tools.
• Proven experience with automated testing frameworks such as Selenium, Cypress, or other relevant tools for web applications.
• Experience in testing and validating the compatibility of websites across different browsers, devices, and screen sizes.
• Experience working in an Agile/Scrum environment, with familiarity with Agile tools such as Jira, Confluence, or similar platforms.
• Experience using defect tracking tools such as Azure DevOps, JIRA, Bugzilla, or similar tools to report and manage issues.
• Understanding of cloud environments, preferably Azure, and experience with cloud-based testing solutions.
• Experience with security testing and accessibility testing to ensure secure and inclusive user experiences.
• Ability to analyze complex issues, understand intricate technical requirements, and provide actionable insights and solutions.
• Strong verbal and written communication skills to collaborate effectively with both technical and non-technical stakeholders.
• Strong attention to detail, ensuring that every aspect of the product is tested thoroughly and meets the required quality standards.
• Demonstrated ability to troubleshoot complex issues and offer creative solutions in a fast-paced development environment.
• Relevant certifications in software testing (e. g. , ISTQB, Certified ScrumMaster, or similar) are a plus.

Join Johnson Controls as a QA Lead Analyst and play a key role in delivering high-quality software solutions in a fast-paced and innovative environment.