Posted:1 day ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities

  • Handle customer query via phone, chat & email and drive each issue toward resolution in a manner that supports customer satisfaction & customer retention
  • Ensure 2 hr. or less email/Fresh chat response rates
  • Work cross-functionally as needed to obtain resolution & customer satisfaction
  • Report process issues, identify trends, recommend improvements
  • Handle high-cost Order query separately consider high-value, VIP customers
  • Prepare data for most query coming from customer to prepare FAQ.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Gandhinagar, Gujarat, India

Baddi, Himachal Pradesh