Job
Description
Join our team as an Associate Quality Assurance & E-file Analyst, where you'll play a crucial role in ensuring the quality and performance of our tax-related products. You'll leverage your expertise in accounting and tax preparation, along with your analytical skills, to evaluate product designs and processes from a customer-centric perspective, while contributing to documentation and standards enforcement.
About the Role:
Provide quality assurance of assigned products including the systems that create, measure and maintain these products.
Evaluate design, specifications, and processes from the perspective of the customer through testing of products.
Assist in the creation of documentation and enforcement of product and performance standards.
Perform content-related and end-user testing of products.
Identify and investigate problems encountered through the testing process.
About You
Strong computer skills.
Strong analytic and diagnostic abilities.
Have good problem-solving skills.
Excellent oral and written communication skills.
1-2 Years experience in accounting and 1040 and 1041 tax Preparation knowledge required.
Knowledge on HTML/ XML will add a value to it.
Shift Timing2:00 PM IST to 11:00 PM IST are the regular shift timings, however employee needs to work in
6 pm to 3 am IST shift in busy season (November to April) or as per the business requirements.
Previous Quality Assurance testing experience and Exposure to GoSystem Tax software will be added advantage.
#LI-OE1Whats in it For You
Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.