Python Full stack with Production Support

Python Full Stack Developer - L2 Production Support

Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers.

Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate based on any protected attribute. For more information about the organization, please visit www.thryvedigital.com

Job Summary:

We are seeking a highly motivated and experienced Python Full Stack Developer to join our L2 Application Production Support team. The ideal candidate will have a strong background in Python, React, GCP Cloud, and a keen interest in AI/ML.

You Should be aware and has working knowledge of Incident management tools like SNOW, Netcool, Dynatrace, creating dashboards using Grafana. You will be responsible for ensuring the SLA based production uptime ensuring stability and integrity and performance of our production systems with adequate product knowledge, will also contribute to support code fixs leading to application dev over time.

Responsibilities:

L2 Support:

* Conduct in-depth analysis based on functionalities and recent releases] and resolution of escalated production issues. [App failure, Gateway/Firewall issues, vulnerability issues etc.]

* Collaborate with development teams to identify and resolve root causes of defects. end result, analysis + RCA [templatized] which can be passed on to L3* [handover process including trending . Any code fixes will be deployed by this team to test and then eventually elevate in production

* Develop and implement bug fixes and performance enhancements [Ph -II or PH-III]

* Automate and Understand all the supporting infrastructure elements like pipeline, IAC deployments, scripts, jobs etc. that are run to support application. Accurately document them and identify automation opportunities [who will do]

Required Skills and Qualifications:

* Bachelor’s or Master's in computer science, AI/ML. Engineering or related field.

* 5+ years of experience as a Python Full Stack Developer with a flair of dev-ops experience will be good.

* Proficiency in Python and its popular frameworks (e.g., Django, Flask).

* Strong experience with front-end technologies, particularly React.

* Hands-on experience with GCP Cloud services (e.g., Compute Engine, Cloud Storage, BigQuery).

* Familiarity with AI/ML concepts and libraries (e.g., TensorFlow, PyTorch, scikit-learn).

* Excellent problem-solving and analytical skills.

* Strong communication and interpersonal skills.

Good to have:

* Experience with other cloud platforms (e.g., AWS, Azure) [Vantage point, good to have]

* Knowledge of containerization technologies (e.g., Docker, Kubernetes).

* Familiarity with CI/CD pipelines and DevOps practices [Must]

* Experience with monitoring and logging tools (e.g. Dynatrace, Prometheus, Grafana) [Must]

Shift Timings:

24X7 support