Puja Services Coordinator - Tamil

Company Description

Book My Pooja is India’s most trusted online platform for booking certified Vedic pandits and comprehensive puja services for Hindu rituals. Operating in 8 major cities, we simplify the process of arranging pujas by offering pandit booking, samagri provision, and guided ceremonies for various occasions like Griha Pravesh, Ganesh Chaturthi, and Navratri. With a network of 1000+ multilingual and experienced pandits, we have successfully served over 10,000 families while upholding cultural traditions. Our mission is to make Hindu rituals accessible, convenient, and spiritually meaningful through innovative technology solutions.

Role Description

We are seeking a full-time Puja Services Coordinator - Tamil to join our team. This hybrid role is based in Bengaluru with occasional opportunities to work from home. The Puja Services Coordinator will be responsible for managing the end-to-end coordination of puja services, ensuring seamless service delivery, and maintaining excellent communication with clients and pandits. The role also involves resolving customer inquiries, overseeing operational processes, and upholding cultural and service standards through careful planning and execution.

Qualifications

• Strong Service Coordination skills with the ability to organize and manage end-to-end puja services
• Excellent Communication and Interpersonal Skills to engage with clients and pandits proficiently
• Experience in Operations Management and Customer Service is essential
• Fluency in Tamil and English; knowledge of additional languages is an advantage
• Strong problem-solving and multitasking abilities
• Understanding of Hindu rituals and practices is highly desirable
• Proficiency with technology and office management applications
• Ability to work independently and in a team environment