Public Relations - Senior Manager

As a Senior Manager (PR) at the Communications agency in Delhi, your role involves leading client account teams to deliver all account activities and provide strategic direction. You are responsible for managing client deliverables based on specific scopes of work, ensuring high client satisfaction, and focusing on client retention. Your strong problem-solving skills enable you to take immediate action on client feedback and address any issues or red flags effectively. Your expertise in formulating points-of-views, campaign ideas, and recommendations is crucial in the media, communications, and client landscape. Independently managing a client portfolio, you drive identification and closure of upsell and growth opportunities while playing a key role in business development. Your deep understanding of communication solutions allows you to recommend and upsell integrated communication solutions to clients. Ensuring the right staffing for clients and optimizing team efficiency is essential for effective client servicing operations. You motivate teams to collaborate and deliver high-quality campaigns consistently. Your proficiency in driving service quality, client retention, and growth, along with developing strategic plans for client portfolios, sets you apart. You provide senior-level counsel on media, crisis management, and messaging, building strong professional relationships with key client representatives, journalists, analysts, and influencers. Your experience in mentoring, coaching, and managing team members adds value to your role. You thrive in high-pressure, ambiguous, and complex situations, showcasing your adaptability and resilience in the modern-day communications landscape.,