Job
Description
As a Senior Manager/Account Director at the Public Relations agency in Delhi, your role will involve leading client account teams to deliver all account activities and providing strategic direction. You will be responsible for managing client deliverables based on specific scopes of work, ensuring high client satisfaction, and focusing on client retention. Your problem-solving skills will be crucial in addressing client feedback and resolving any issues or red flags that may arise. Your expertise in formulating points-of-views and campaign recommendations will be essential, drawing from a broad understanding of media, communications, and client landscapes. Independently managing a client portfolio, you will drive identification and closure of upsell and growth opportunities while playing a key role in business development. Additionally, your strong knowledge of communications solutions and integrated communications landscape will enable you to recommend and upsell more solutions to clients. You will be responsible for ensuring the right staffing for clients, optimizing team efficiency for client servicing operations, and motivating teams to collaborate effectively to deliver high-quality campaigns. Your proficiency in driving service quality, client retention, growth, and developing strategic plans for client portfolios will be key to your success in this role. Providing senior-level counsel on media, crisis management, messaging, and developing professional relationships with key client representatives, journalists, analysts, and influencers will also be part of your responsibilities. Experience with mentoring, coaching, and managing team members will be beneficial, along with the ability to work under high-pressure, ambiguous, and complex situations typical in modern-day communications environments. As a Senior Manager/Account Director at the Public Relations agency in Delhi, your role will involve leading client account teams to deliver all account activities and providing strategic direction. You will be responsible for managing client deliverables based on specific scopes of work, ensuring high client satisfaction, and focusing on client retention. Your problem-solving skills will be crucial in addressing client feedback and resolving any issues or red flags that may arise. Your expertise in formulating points-of-views and campaign recommendations will be essential, drawing from a broad understanding of media, communications, and client landscapes. Independently managing a client portfolio, you will drive identification and closure of upsell and growth opportunities while playing a key role in business development. Additionally, your strong knowledge of communications solutions and integrated communications landscape will enable you to recommend and upsell more solutions to clients. You will be responsible for ensuring the right staffing for clients, optimizing team efficiency for client servicing operations, and motivating teams to collaborate effectively to deliver high-quality campaigns. Your proficiency in driving service quality, client retention, growth, and developing strategic plans for client portfolios will be key to your success in this role. Providing senior-level counsel on media, crisis management, messaging, and developing professional relationships with key client representatives, journalists, analysts, and influencers will also be part of your responsibilities. Experience with mentoring, coaching, and managing team members will be beneficial, along with the ability to work under high-pressure, ambiguous, and complex situations typical in modern-day communications environments.
