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0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu
Remote
1. This is not a work from home/online opportunity 2. Candidates are expected to arrange their own transportation 3. The salary will be finalized based on experience, level certified among others 4. 0-1 years of experience preferred Job Overview Fluent German Academy is seeking a passionate and dedicated Full-Time German Professor to join our dynamic team. The ideal candidate will possess a certification and demonstrate expertise in conducting both individual and group classes tailored to client requirements. Roles and Responsibilities Develop and implement engaging and effective German language lesson plans for students of all levels (beginner to advanced). Teach German grammar, vocabulary, pronunciation, and conversation skills. Foster a positive and inclusive classroom environment that encourages student participation and enthusiasm for learning. Utilize a variety of teaching methods and resources to accommodate different learning styles. Assess and monitor student progress through regular quizzes, tests, and assignments. Provide constructive feedback to students and help them set goals for improvement. Organize and participate in cultural activities, such as German club, language immersion experiences, and cultural events. Stay updated on current teaching methodologies and integrate technology into the classroom. Collaborate with colleagues to develop curriculum and share best practices. Communicate effectively with students, parents, and school administration. Qualifications 1. 0-1 years of experience preferred 2. Candidates should be Goethe certified and have a strong command over spoken and written German, with the ability to simplify concepts for learners. 3. Familiarity with preparing students for TELC/Goethe or similar exams. 4. Prior experience teaching German in an academic or professional setting. 5. Proficiency in G Suite (Google Docs, Sheets, and Slides) is preferred. 6. Experience in handling both individual and group classes with adaptability to diverse learning styles. Why Join Us? Competitive salary with growth opportunities. A collaborative work environment that values innovation and creativity. Opportunities to contribute to the development of customized German programs. Work schedule : Full time | Work from office Work timings : 10 AM to 5 PM Speak with employer : +91 73588 51519 Job Types: Full-time, Permanent, Fresher Pay: Up to ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What is your highest qualification in German Experience: total work: 1 year (Required) Language: German (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person
Posted 3 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu
Remote
1. This is not a work from home/online opportunity 2. Candidates are expected to arrange their own transportation 3. The salary will be finalized based on experience, level certified among others 4. 0-1 years of experience preferred Job Overview Fluent French Academy is seeking a passionate and dedicated Full-Time French Professor to join our dynamic team. The ideal candidate will possess a DELF B2 certification and demonstrate expertise in conducting both individual and group classes tailored to client requirements. Roles and Responsibilities Develop and implement engaging and effective French language lesson plans for students of all levels (beginner to advanced). Teach French grammar, vocabulary, pronunciation, and conversation skills. Foster a positive and inclusive classroom environment that encourages student participation and enthusiasm for learning. Utilize a variety of teaching methods and resources to accommodate different learning styles. Assess and monitor student progress through regular quizzes, tests, and assignments. Provide constructive feedback to students and help them set goals for improvement. Organize and participate in cultural activities, such as French club, language immersion experiences, and cultural events. Stay updated on current teaching methodologies and integrate technology into the classroom. Collaborate with colleagues to develop curriculum and share best practices. Communicate effectively with students, parents, and school administration. Qualifications 1. 0-1 years of experience preferred 2. Candidates should be certified DELF B2 from Alliance Française de Madras and have a strong command over spoken and written French, with the ability to simplify concepts for learners. 3. Familiarity with preparing students for DELF/TEF or similar exams. 4. Prior experience teaching French in an academic or professional setting. 5. Proficiency in G Suite (Google Docs, Sheets, and Slides) is preferred. 6. Experience in handling both individual and group classes with adaptability to diverse learning styles. Why Join Us? Competitive salary with growth opportunities. A collaborative work environment that values innovation and creativity. Opportunities to contribute to the development of customized French programs. Work schedule : Full time | Work from office Work timings : 10 AM to 5 PM Speak with employer : +91 73588 51519 Job Types: Full-time, Permanent, Fresher Pay: Up to ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What is your highest qualification in French Experience: total work: 1 year (Required) Language: French (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person
Posted 3 days ago
0.0 - 1.0 years
0 Lacs
Chennai, Tamil Nadu
Remote
1. This is not a work from home/online opportunity 2. Candidates are expected to arrange their own transportation 3. The salary will be finalized based on experience, level certified among others 4. 0-1 years of experience preferred Job Overview Fluent French Academy is seeking a passionate and dedicated Full-Time French Professor to join our dynamic team. The ideal candidate will possess a DELF B2 certification and demonstrate expertise in conducting both individual and group classes tailored to client requirements. Roles and Responsibilities Develop and implement engaging and effective French language lesson plans for students of all levels (beginner to advanced). Teach French grammar, vocabulary, pronunciation, and conversation skills. Foster a positive and inclusive classroom environment that encourages student participation and enthusiasm for learning. Utilize a variety of teaching methods and resources to accommodate different learning styles. Assess and monitor student progress through regular quizzes, tests, and assignments. Provide constructive feedback to students and help them set goals for improvement. Organize and participate in cultural activities, such as French club, language immersion experiences, and cultural events. Stay updated on current teaching methodologies and integrate technology into the classroom. Collaborate with colleagues to develop curriculum and share best practices. Communicate effectively with students, parents, and school administration. Qualifications 1. 0-1 years of experience preferred 2. Candidates should be certified DELF B2 from Alliance Française de Madras and have a strong command over spoken and written French, with the ability to simplify concepts for learners. 3. Familiarity with preparing students for DELF/TEF or similar exams. 4. Prior experience teaching French in an academic or professional setting. 5. Proficiency in G Suite (Google Docs, Sheets, and Slides) is preferred. 6. Experience in handling both individual and group classes with adaptability to diverse learning styles. Why Join Us? Competitive salary with growth opportunities. A collaborative work environment that values innovation and creativity. Opportunities to contribute to the development of customized French programs. Work schedule : Full time | Work from office Work timings : 10 AM to 5 PM Speak with employer : +91 73588 51519 Job Types: Full-time, Permanent, Fresher Pay: Up to ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What is your highest qualification in French Experience: total work: 1 year (Required) Language: French (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person
Posted 3 days ago
0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
Job Description Job Title: Voice and Accent Trainer - Contact Center Location: Mohali Company: eClerx Services Limited Job Summary: As a Voice and Accent Trainer at eClerx Service Limited, you will play a crucial role in ensuring that our contact center representatives communicate effectively and professionally with customers, while maintaining a neutral and customer-friendly accent. You will be responsible for developing and implementing training programs that focus on voice modulation, pronunciation, and accent reduction to enhance the overall customer experience. Key Responsibilities Voice and Accent Training: Conduct thorough assessments of the accent and communication skills of contact center agents. Develop customized training plans to address areas that need improvement. Training Program Development: Create training materials, modules, and resources tailored to the needs of contact center representatives. Ensure that training programs align with the company's customer service standards. Training Delivery: Lead engaging and informative training sessions, workshops, and one-on-one coaching sessions to improve voice clarity, pronunciation, and overall communication skills. Accent Reduction: Implement strategies and techniques to help agents reduce their regional accents and speak in a more neutral and understandable manner. Feedback and Evaluation: Provide constructive feedback and regular assessments to track the progress of trainees. Adjust training programs as needed based on feedback and performance metrics. Record Keeping: Maintain accurate records of training sessions, progress reports, and performance evaluations for each trainee. Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies related to voice and accent training. Continuously update training programs to incorporate new insights and approaches. Qualifications Bachelor's degree in English, Linguistics, Communication, or a related field (Master's degree preferred). Proven experience as a Voice and Accent Trainer or in a similar role within a contact center environment. Excellent command of the English language with a neutral accent. Strong understanding of phonetics, phonology, and speech analysis. Exceptional communication and presentation skills. Patience and empathy in working with individuals from diverse linguistic backgrounds. Certification in accent reduction training is a plus. Proficiency in using training software and tools. Ability to work independently and as part of a team. Benefits Competitive salary package Professional development opportunities Friendly and collaborative work environment Employee assistance program Employee recognition programs If you are a dedicated and experienced Voice and Accent Trainer who is passionate about helping contact center agents improve their communication skills and provide exceptional customer service, we invite you to join our team at eClerx Services Limited. Apply today to be a part of our growing success. Show more Show less
Posted 3 days ago
3.0 years
0 Lacs
Thane, Maharashtra, India
On-site
Job Title: Quality Analyst – Outbound Calling (Vendor Confirmation) Location: Thane Shift: US Shift (Night Shift) Employment Type: Full-time Job Summary: We are looking for a detail-oriented and experienced Quality Analyst (QA) to support our outbound calling team responsible for vendor confirmations. The QA will monitor, evaluate, and provide actionable feedback on call quality, ensuring adherence to process standards, communication guidelines, and compliance. Strong English communication skills and familiarity with US location names and pronunciation are essential for success in this role. Key Responsibilities: Monitor live and recorded outbound calls made to vendors to ensure process accuracy and communication quality. Evaluate agent performance using pre-defined quality parameters (call structure, language, tone, accuracy, etc.). Identify call quality gaps and collaborate with the Team Leader to coach and improve agent performance. Provide constructive feedback, maintain audit reports, and track quality trends. Work closely with operations and training teams to develop or update call scripts, SOPs, and quality standards. Support calibration sessions and internal audits to align quality benchmarks across teams. Ensure all interactions meet SLA, compliance, and client-specific requirements. Required Skills & Qualifications: Minimum 2–3 years of experience in a voice process with at least 1 year in a QA role (preferably outbound calling). Proficiency in English at B2 level or higher (CEFR scale). Strong analytical and listening skills , with attention to detail. Clear and professional voice profile with the ability to evaluate pronunciation and tone, especially for US location names . Familiarity with US geography , vendor coordination processes, and US ACCESS tools or platforms is a plus. Ability to work independently and manage multiple quality audits efficiently. Proficient in MS Excel, call audit tools, and quality dashboards. Preferred Qualifications: Experience in logistics, supply chain, or vendor-facing processes. Exposure to compliance-driven quality frameworks and reporting tools. Show more Show less
Posted 4 days ago
0 years
0 Lacs
North Delhi, Delhi, India
On-site
We are looking for a Video Anchor to be the face of Kamarth’s digital content, delivering engaging and informative videos on important topics related to comprehensive sexuality education. About Kamarth Kamarth is an AI-based Edtech platform dedicated to delivering comprehensive sexuality education in India. We aim to bridge critical gaps in awareness, authenticity, affordability, and accessibility of sexual health information through courses, workshops, consultancy, and AI-driven tools . Our Vision is "To help people make informed and respectful decisions." About Internship Opportunity Location: Hybrid Mode Duration: 3 Months Selection: It’ll be based on the Resume, Demo Task, & Interview. Working Hours: Flexible Working Hours Eligibility: Open for all the students Working Location: North Campus, University of Delhi, Delhi 110007 (If Required Offline.) Stipend: Rs. 4,000 to Rs. 7000 per month (Performance-based) Work Profile 🎥 Be the face of Kamarth’s video content and interact with the audience confidently. Your roles as a Video Anchor would be Hosting and presenting educational & awareness videos for Kamarth’s digital platforms. Delivering Instagram Reels, YouTube videos, and live sessions with confidence and clarity. Collaborating with the content & video editing teams to ensure high-quality output. Engaging with the audience through interactive content and Q&A sessions . Maintaining a natural and professional on-camera presence . Researching and preparing scripts to ensure the accuracy and authenticity of information. Skills Requirement 💡 Confidence, clarity, and a strong on-camera presence are key for this role. Strong public speaking & presentation skills Confident and engaging personality Basic knowledge of social media platforms (Instagram, YouTube, etc.) Good pronunciation and articulation in Hindi & English Ability to deliver content in an expressive and interactive manner Prior experience in anchoring, presenting, or video creation is a plus Benefits 🌟 This role will help you enhance your on-camera skills and build a strong personal brand. Stipend: ₹4,000 - ₹7,000 per month (Performance-Based) Proper professional training Certificate on completion of internship Flexible working hours Letter of recommendation (Performance-Based) LinkedIn recommendation (Performance-Based) Opportunity to transition into a full-time role (Performance-Based) Exposure to the startup ecosystem & networking with industry experts. Show more Show less
Posted 4 days ago
1.0 years
0 Lacs
Calicut
Remote
We are seeking a dynamic and fluent Spoken English Trainer to join our team. The ideal candidate will be passionate about teaching, possess excellent communication skills, and have the ability to engage students effectively. Key Responsibilities: Conduct engaging spoken English sessions for students of varying proficiency levels. Develop interactive lesson plans focused on communication skills, pronunciation, grammar, and vocabulary. Assess students' progress and provide constructive feedback. Create a positive and motivating learning environment. Encourage students to practice speaking English confidently. Maintain records of student performance and attendance. Adapt teaching methods to suit different learning styles. Requirements: Fluency in English with excellent verbal and written communication skills. Prior experience in teaching spoken English or a related field (preferred). Strong interpersonal skills and patience in handling students. Ability to create engaging and interactive learning experiences. Bachelor's degree in English, Education, or a related field (preferred but not mandatory). Benefits: Competitive salary based on experience. Opportunity to work in a professional and collaborative environment. Career growth and training opportunities. Incentives Paid leave Sunday off Work from home NOTE :Candidates only from Calicut, Kannur, and Malappuram. If you are passionate about teaching and helping others to improve their English communication skills, we encourage you to apply! To Apply: Send your resume to hr@speakifyacademy.com Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Paid time off Work from home Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: English teaching: 1 year (Required) Language: English (Required) Malayalam (Preferred) Location: Calicut, Kerala (Preferred) Willingness to travel: 25% (Preferred) Work Location: Remote
Posted 4 days ago
5.0 years
0 - 0 Lacs
Calicut
On-site
Responsibilities: Teach basic English skills including reading, writing, and speaking. Compose lesson plans in order to successfully incorporate the full duration of each lesson. Execute lessons efficiently using different styles of teaching depending on the content. Engage students to ensure a lively classroom atmosphere. Instruct students about the structure and content of the English language. Teach students the spelling of words, and their meanings. Emphasize the rules of composition, grammar and sentence construction. Teach students the correct pronunciation of words. Teach students to think critically when studying literature and poetry. Teach students to analyze and question media reports, advertisements, and news reports. English Teacher Requirements: Bachelor’s degree in English and education. Minimum of 5 years experience in a teaching role. Must be a First language English speaker. Job Type: Full-time Pay: ₹25,000.06 - ₹32,000.92 per month Schedule: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How soon you can join ? Education: Bachelor's (Preferred) Experience: Teaching: 3 years (Required) Language: English (Preferred) Work Location: In person
Posted 4 days ago
4.0 years
0 - 0 Lacs
India
On-site
About Us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What we Value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We don’t let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Role Overview We are looking for an English Communication Trainer to design and deliver a focused English communication course for adult learners. The course will cater to students at the A1/A2 level on the CEFR scale, aiming to enhance their proficiency to a B2 level, improving their readiness for professional communication and job placements. Key Responsibilities: Curriculum Development: Design or adapt a Spoken English curriculum specifically tailored for adult learners with beginner-level (A1) communication skills. Training Delivery: Conduct engaging and interactive spoken English sessions, focusing on practical communication skills, including grammar, vocabulary, pronunciation, and fluency. Personality Development: Incorporate personality development modules to build student confidence and enhance their ability to present themselves effectively in professional environments. Student Assessment: Regularly assess and monitor student progress, offering constructive feedback to foster improvement and help them achieve course goals. Outcome Achievement: Ensure students attain at least a B2 proficiency on the CEFR scale, equipping them for successful job interviews and placement opportunities. Must Haves 2 years of experience in training learners in Spoken English, particularly those with limited communication skills (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Experience in curriculum development or the ability to adapt existing content to meet the specific needs of the learners. The ability to help students progress to higher levels of English proficiency (for example from A1/A2 to B2 proficiency) Good to Haves Strong knowledge of the CEFR framework Experience with voice and accent training What is the recruitment process: As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. The process will occur over a mix of virtual and in-person meetings. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Technical conversation 1: This will be a conversation with our Head of Human Skills Training Team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical conversation 2: This will be a detailed assessment review conversation to go over your submission for the technical exercise, along with other competencies required for the role. Culture fit conversation: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location: Delhi Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Health insurance Schedule: Day shift Application Question(s): Current CTC? Expected CTC? Notice period? Fine working 5 days onsite in Delhi? Work Location: In person
Posted 4 days ago
0 years
0 - 0 Lacs
Calcutta
On-site
A spoken English teacher job description typically highlights responsibilities including developing and delivering engaging spoken English classes, creating lesson plans, assessing student progress, and providing feedback to improve communication skills. The ideal candidate should have a strong command of English, excellent teaching abilities, and a passion for helping students gain confidence in speaking. Key Responsibilities: Conducting classes: Delivering interactive spoken English classes tailored to different levels and learning goals. Lesson planning: Developing and implementing lesson plans focused on listening, speaking, pronunciation, and conversational skills. Assessment and feedback: Monitoring and assessing student progress, providing regular feedback and improvement strategies. Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹8,000.00 - ₹9,000.00 per month Schedule: Day shift Morning shift Work Location: In person
Posted 4 days ago
4.0 years
0 Lacs
Thane, Maharashtra, India
On-site
Job Title: Team Leader ( Outbound process ) Location: Thane Shift: US Shift ( Night Shift ) Business Unit - International process Job Summary: We are seeking a dynamic and experienced Team Leader to manage a team responsible for outbound calling to vendors for confirmations. The ideal candidate should have prior experience in voice-based processes, excellent communication skills, and be fluent in English at a B2 proficiency level or above. Familiarity with US geography, accents, and pronunciation of location names is essential. Key Responsibilities: Lead a team of agents performing outbound calls to vendors for shipment or service confirmations. Monitor team performance, provide regular feedback, and drive adherence to SLAs and quality standards. Ensure team meets daily/weekly/monthly targets and call quality benchmarks. Conduct training, coaching, and quality audits for ongoing performance improvement. Handle escalations and support the team in resolving complex queries. Collaborate with stakeholders and update on progress, issues, or process changes. Prepare reports on team performance, call quality, and vendor responsiveness. Required Skills & Qualifications: Minimum 2–4 years of experience in a voice-based BPO/KPO environment, with at least 1 year in a team leader role . English language proficiency at B2 level or higher (CEFR framework). Clear and confident voice , with neutral or US-accented English preferred. Strong knowledge of US geography , with the ability to correctly pronounce US location names . Prior experience in vendor coordination or logistics/supply chain calling processes is a plus. Familiarity with US ACCESS tools, databases, or platforms used in shipping, logistics, or vendor management. Proficient in using Excel and call management systems. Strong leadership, analytical, and interpersonal skills. Preferred Qualifications: Experience working in US-based operations or clients. Exposure to Track & Trace, shipment follow-ups, or vendor compliance roles. Show more Show less
Posted 4 days ago
0.0 - 2.0 years
0 Lacs
Sarita Vihar, Delhi, Delhi
On-site
About Us We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What we Value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We don’t let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Role Overview We are looking for an English Communication Trainer to design and deliver a focused English communication course for adult learners. The course will cater to students at the A1/A2 level on the CEFR scale, aiming to enhance their proficiency to a B2 level, improving their readiness for professional communication and job placements. Key Responsibilities: Curriculum Development: Design or adapt a Spoken English curriculum specifically tailored for adult learners with beginner-level (A1) communication skills. Training Delivery: Conduct engaging and interactive spoken English sessions, focusing on practical communication skills, including grammar, vocabulary, pronunciation, and fluency. Personality Development: Incorporate personality development modules to build student confidence and enhance their ability to present themselves effectively in professional environments. Student Assessment: Regularly assess and monitor student progress, offering constructive feedback to foster improvement and help them achieve course goals. Outcome Achievement: Ensure students attain at least a B2 proficiency on the CEFR scale, equipping them for successful job interviews and placement opportunities. Must Haves 2 years of experience in training learners in Spoken English, particularly those with limited communication skills (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Experience in curriculum development or the ability to adapt existing content to meet the specific needs of the learners. The ability to help students progress to higher levels of English proficiency (for example from A1/A2 to B2 proficiency) Good to Haves Strong knowledge of the CEFR framework Experience with voice and accent training What is the recruitment process: As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. The process will occur over a mix of virtual and in-person meetings. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Technical conversation 1: This will be a conversation with our Head of Human Skills Training Team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical conversation 2: This will be a detailed assessment review conversation to go over your submission for the technical exercise, along with other competencies required for the role. Culture fit conversation: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location: Delhi Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Health insurance Schedule: Day shift Application Question(s): Current CTC? Expected CTC? Notice period? Fine working 5 days onsite in Delhi? Work Location: In person
Posted 4 days ago
0.0 - 3.0 years
0 Lacs
Calicut, Kerala
On-site
Responsibilities: Teach basic English skills including reading, writing, and speaking. Compose lesson plans in order to successfully incorporate the full duration of each lesson. Execute lessons efficiently using different styles of teaching depending on the content. Engage students to ensure a lively classroom atmosphere. Instruct students about the structure and content of the English language. Teach students the spelling of words, and their meanings. Emphasize the rules of composition, grammar and sentence construction. Teach students the correct pronunciation of words. Teach students to think critically when studying literature and poetry. Teach students to analyze and question media reports, advertisements, and news reports. English Teacher Requirements: Bachelor’s degree in English and education. Minimum of 5 years experience in a teaching role. Must be a First language English speaker. Job Type: Full-time Pay: ₹25,000.06 - ₹32,000.92 per month Schedule: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How soon you can join ? Education: Bachelor's (Preferred) Experience: Teaching: 3 years (Required) Language: English (Preferred) Work Location: In person
Posted 4 days ago
0 years
0 Lacs
Varanasi, Uttar Pradesh, India
Remote
Job Description: Social Media Content Creator Company Description Supercrafts India Website: https://visitvaranasi.in We are now building a dynamic creative team and are looking for talented video content creators with a photogenic presence, clear diction, and excellent pronunciation skills. The ideal candidate must be fluent in English, Hindi, and Tamil, as our content targets a diverse multilingual audience. Join our mission of creating India’s most authentic cultural content. Job Description We are looking for Social Media Content Creators who can confidently shoot and present content at locations like temples, food joints, ghats, and markets, primarily in Varanasi. You should be comfortable using gimbals (e.g., DJI Osmo) and shooting mobile-first vertical content for Instagram Reels and YouTube Shorts. Key Responsibilities · For https://visitvaranasi.in/ (Visit Varanasi) locations for shoots (ghats, temples, food stalls, etc.) · Shoot Instagram Reels and YouTube Shorts using mobile + gimbal setup · Present confidently on camera (live or recorded) · Coordinate remotely with the editing team for post-production · Ensure visual quality and storytelling consistency Requirements · Experience with gimbal shooting (DJI Osmo or similar) · Confident on-camera presence in Hindi (English/Bhojpuri is a plus) · Good eye for video framing and aesthetics · Basic home shoot setup (camera/mobile, ring light, mic) · Energetic and self-driven personality Work Type Part-time / Freelance / Assignment-based Remote-friendly with occasional Varanasi shoots How to Apply Share a link to your reel or previous work on Instagram or YouTube that showcases your camera presence or video creation style. Show more Show less
Posted 4 days ago
0.0 - 1.0 years
0 Lacs
Calicut, Kerala
Remote
We are seeking a dynamic and fluent Spoken English Trainer to join our team. The ideal candidate will be passionate about teaching, possess excellent communication skills, and have the ability to engage students effectively. Key Responsibilities: Conduct engaging spoken English sessions for students of varying proficiency levels. Develop interactive lesson plans focused on communication skills, pronunciation, grammar, and vocabulary. Assess students' progress and provide constructive feedback. Create a positive and motivating learning environment. Encourage students to practice speaking English confidently. Maintain records of student performance and attendance. Adapt teaching methods to suit different learning styles. Requirements: Fluency in English with excellent verbal and written communication skills. Prior experience in teaching spoken English or a related field (preferred). Strong interpersonal skills and patience in handling students. Ability to create engaging and interactive learning experiences. Bachelor's degree in English, Education, or a related field (preferred but not mandatory). Benefits: Competitive salary based on experience. Opportunity to work in a professional and collaborative environment. Career growth and training opportunities. Incentives Paid leave Sunday off Work from home NOTE :Candidates only from Calicut, Kannur, and Malappuram. If you are passionate about teaching and helping others to improve their English communication skills, we encourage you to apply! To Apply: Send your resume to hr@speakifyacademy.com Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Paid time off Work from home Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: English teaching: 1 year (Required) Language: English (Required) Malayalam (Preferred) Location: Calicut, Kerala (Preferred) Willingness to travel: 25% (Preferred) Work Location: Remote
Posted 4 days ago
0.0 - 31.0 years
0 - 0 Lacs
Chinchpokli, Mumbai/Bombay
Remote
Roles & Responsibilities: Digital Account opening. Working on mapped lead End to End closure of Leads. Building & maintaining long lasting business relationships with customer. Strong verbal and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation & Interactive Communication) Basic Computer knowledge is required.
Posted 4 days ago
1.0 - 31.0 years
0 - 0 Lacs
Ameerpet, Hyderabad
Remote
• Enhance students' spoken English fluency, pronunciation, vocabulary, and overall confidence through structured activities, real-life simulations, and corrective feedback. • Prepare customized lesson plans and training materials tailored to students’ needs, Train students in all four IELTS modules – Listening, Reading, Writing, and Speaking. • Maintain detailed training records and attendance, track individual student progress, and offer regular progress updates and constructive feedback to support learning outcomes. • Administer regular mock tests, assess performance, provide detailed feedback, and implement strategies to help students enhance their band scores. • Evaluate students’ English language skills to identify strengths and areas for improvement through initial assessments and ongoing monitoring.
Posted 4 days ago
3.0 years
0 Lacs
Tirūr
On-site
We seek a dynamic Spoken English Trainer to empower our branding students with fluent, professional communication skills for GCC corporate environments. You’ll train students in presentations, client pitches, and interview techniques while integrating industry-specific vocabulary (advertising, branding, marketing). Key Responsibilities: Conduct interactive spoken English classes Business English for branding careers Workplace communication (emails, meetings, negotiations) Presentation skills (portfolio reviews, client pitches) Use real branding scenarios (e.g., presenting a logo to clients). Design role-play exercises for: + Handling client feedback + Job interviews + Freelancer-client interactions Student Growth Provide 1:1 feedback on pronunciation, fluency, and confidence. Track progress through mock interviews/presentations . Requirements: 3+ years as a Spoken English Trainer (corporate/IELTS preferred). Expertise in business communication (marketing/branding vocabulary a plus). Familiarity with GCC workplace culture . Engaging, student-centric teaching style. Job Type: Full-time Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
Posted 5 days ago
1.0 years
0 - 0 Lacs
Noida
On-site
Job Title: Academic Counsellor (Female) Company: University Insights – Study-Abroad & MBBS-Abroad Consultancy Location: Noida, Sector - 96 (on-site) Reporting to: Senior Manager – Counselling & Admissions Role Overview As the first point of contact for aspiring medical students, you will guide prospects and their families through every step of choosing, applying to, and enrolling in MBBS and allied health-science programs abroad. Your success will be measured by the quality of counselling you deliver and your ability to convert enquiries into confirmed admissions—all in clear, confident English. Key Responsibilities Student Counselling Conduct one-to-one and small-group sessions in person, by phone, WhatsApp, or Zoom. Evaluate academic records, career goals, budget, and language ability to recommend the best-fit universities and countries. Explain admission criteria, documentation, visa processes, FMGE/NExT implications, and post-graduation pathways. Lead Conversion & Target Achievement Follow up promptly on leads from the website, digital ads, webinars, school visits, and education fairs. Maintain healthy enquiry-to-application ratios and meet or exceed monthly enrolment targets. Application Support & CRM Maintenance Help students assemble complete application files (transcripts, SOPs, LORs, affidavits, financials). Record every interaction, document status, and pipeline movement in the company CRM. Events & Presentations Represent University Insights at career fairs, school seminars, and virtual info sessions. Deliver engaging presentations in fluent English and supportive Hindi. Stakeholder Coordination Share lead-quality feedback with the Digital Marketing team. Liaise with partner universities for offer letters, fee invoices, and deadline updates. Desired Profile Gender: Female candidates only (client-interaction preference). Education: Bachelor’s degree or higher in any discipline; counselling, psychology, or education majors are a plus. Experience: 1–2 years in academic counselling, overseas-education sales, or EdTech customer success. Talented freshers with stellar communication skills are welcome to apply. Communication: Excellent spoken and written English with clear pronunciation and persuasive delivery; working proficiency in Hindi; additional regional languages are advantageous. Skills & Attributes: Empathy, student-centric mindset, and strong listening ability. Confident public speaking, negotiation, and objection handling. Familiarity with MS Office / Google Workspace and basic CRM tools. Ability to manage multiple deadlines, work with targets, and thrive in a fast-paced admissions season. Positive attitude, attention to detail, and high professional integrity. Compensation & Benefits Competitive fixed salary plus attractive performance incentives. Structured training on MBBS-abroad destinations, NMC guidelines, visa regulations, and soft skills. Clear growth path to Senior Counsellor and Team-Lead roles. Supportive all-women counselling team culture. How to Apply Email your latest CV and a brief cover letter (subject line: “Application – Academic Counsellor” ) to hr@universityinsights.in . For queries, call or WhatsApp +91 98182 59770 (Mon–Sat, 10 AM – 6 PM IST). Join University Insights and empower the next generation of Indian doctors to pursue their global medical dreams! Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Posted 5 days ago
1.0 years
0 - 0 Lacs
India
On-site
Greetings from Cybergys Technologies ! We are hiring for VOICE ASSOCIATES_US Shift - Night ( 6.30 pm to 3.30 am ). Mon - Fri ( 5 days ) Work mode - Work from office Office location - 15th floor , Module 18 , Bengal Eco Intelligent Park, EM-3, Sector V, Salt Lake, Kolkata – 700091 Candidate must be - Clear and fluent English Neutral or understandable accent Able to understand the training provided by the team manager Able to learn quickly with intense devotion. Good pronunciation and enunciation Good knowledge in CRM Tools Should have knowledge in Computer ( MS Excel , Word , Powerpoint ) Typing speed ( 30+ WPM or above ) Good knowledge in researching any topic Must be able to do the Night Shift. Job Responsibility - The primary task is to handle queries from customers or clients and provide them with a solution via Voice, email and chat support. Must be very effective in providing customer service by providing resolution to their queries and issues. Interested candidates contact us - Call - 9830158077 Mail id -hr@technokrats.in Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Monday to Friday Night shift Experience: International voice process: 1 year (Preferred) Language: English (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
Posted 5 days ago
3.0 years
0 Lacs
Surat, Gujarat, India
On-site
Key Responsibilities: Conduct German language classes as per the academic schedule. Develop lesson plans, assignments, and assessments tailored to different proficiency levels. Teach grammar, vocabulary, pronunciation, reading, writing, listening, and speaking skills. Integrate cultural and historical elements of German-speaking countries into lessons. Prepare students for language certification exams Organize co-curricular activities such as language clubs, events, or exchange programs. Evaluate and monitor students' progress and provide feedback. Maintain academic records and participate in departmental meetings. Collaborate with other faculty members to enhance the language program. Participate in professional development opportunities. Qualifications: Bachelor's/Master's degree in German Language, Literature, or related field. Certification in German Language Proficiency (Goethe/ZD/TestDaF or equivalent – minimum B2/C1). Prior teaching experience (preferably 1–3 years) in an academic or language institute setting. Strong communication and interpersonal skills. Ability to use digital teaching tools and platforms effectively. Show more Show less
Posted 5 days ago
2.0 years
0 Lacs
Greater Kailash II, Delhi, Delhi
On-site
✅ Job Title: Advanced English Speaking & Personality Development Trainer Company: DIZITALADDA – Digital Skills & Career Institute Location: Greater Kailash-II, South Delhi (On-site) Job Type: Full-Time | Trainer Role Salary: ₹25,000 to ₹27,000/month (Based on Experience) Experience Required: 2+ Years ✅ About Us: At DIZITALADDA , we’re not just teaching skills—we’re building careers. Based in the heart of South Delhi, our institute offers advanced training in Digital Marketing, AI, and Professional Communication. We're now expanding into English fluency and personal excellence and seeking a top-tier trainer to lead this mission. Who We’re Looking For: A charismatic, experienced, and fluent English-speaking trainer who can match the standards of leading institutes. Someone who blends grammar expertise with confidence coaching and can transform hesitant speakers into fluent professionals. ✅ Responsibilities: Teach Spoken English , Grammar , Vocabulary Building , and Pronunciation Conduct interactive sessions : debates, presentations, group discussions, role plays Train students for interviews, corporate communication, and workplace etiquette Deliver engaging modules on Personality Development , Public Speaking , and Confidence Building Track progress, give personalized feedback, and design improvement strategies Develop training content, activities, and assessments tailored to student levels Inspire students to speak fluently and carry themselves with confidence in English ✅ Required Skills: Fluent in English with neutral/clear accent (British/American style a plus) 2+ years of training experience in English Speaking or Soft Skills Strong classroom engagement, empathy, and a result-driven approach Graduate or Postgraduate in English, Communication, or related field Excellent personality and presentation skills ✅ What You’ll Get: Prime workplace in GK-2, South Delhi Energetic and modern teaching environment Scope to build your own modules and influence curriculum Be part of Delhi’s emerging digital career institute ✅ How to Apply: Send your resume to: hr@dizitaladda.com Location: Design House, Basement, Behind Savitri Cinema, GK-II, New Delhi – 110048 Contact: +91-9555393551 Job Types: Full-time, Permanent Pay: ₹10,128.18 - ₹27,111.20 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person
Posted 5 days ago
5.0 - 7.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all Career: The Power Behind Your Mission OpenBlue: This is How a Space Comes Alive How will you do it? Responsible to recieve in-bound and make out-bound calls to connect with JCI customers Note this will be individual contributor role Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices Analyze aging debt reports and initiate calls to, as well as receieve calls from customers Support the business by understanding customer disputes, assist with the research of cases to resolve invoicing and commercial customer service issues on accounts and support actions to prevent delinquent payment Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Off's Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables What we look for? Graduate / Postgraduate / Master’s Degree in Commerce or relevant Graduate / Postgraduate / Master’s Degree in any stream Proficient in both verbal and written business communications 5 - 7 Years of experience required in North America Collections process Experience in North American process transition would be preferred Excellent English level with clear American pronunciation. Systems knowledge in ERPs (Baan, Qolsys, Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid, Contact Tool, High Radius will be preferred Degree in business administration or professional experience focusing on Finance/Accounting. Working experience within a shared services environment is mandatory What We Offer We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands. Show more Show less
Posted 5 days ago
1.0 - 4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking ‘what’s next?’ So, what’s next in your future? Create your next opportunity and join us as a Collection Analyst to our Order to Cash department, Gurgaon, India. By joining Johnson Controls, you’ll be part of a team that plays an essential role in helping to create a safe, comfortable, and sustainable world. As a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees work to create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to create smart cities and communities. We are committed to helping our customers win and creating greater value for all our stakeholders in everything that we do. What will you do? Collections & Closed Loop team works to maximize the timely payment collection from customers. They make it through an effective management of emailed & telephonic queries. This team works to keep our Past dues to a minimum through rigorous follow up Responsible to recieve in-bound and make out-bound calls to connect with JCI customers Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices Analyze aging debt reports and initiate calls to, as well as receieve calls from customers Support the business by understanding customer disputes, assist with the research of cases to resolve invoicing and commercial customer service issues on accounts and support actions to prevent delinquent payment Review, manage and conduct reviews of outstanding accounts receivable (Internal AR meetings) Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Off's Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables To ensure compliance to applicable policies, guidelines, and regulations How will you do it? Calling customers asking reason of payment delay and requesting them to pay Keeping clear log of customers’ feedback when interacting with them in the used Collection Tool Ensure performance measures are met or exceeded Ensure the agreed procedures are kept up to date, documented and adhered to within the team Reconciling the relevant accounts to maintain overall health of the accounts Coordinate with the Sales and other stakeholders to obtain necessary information for the past dues Review aged Past Dues / Unapplied Receipts and propose write off / write back (as per approvals) Follow up with Logistic team for dispatch status and cheque on collection status Fortnightly discussion on Internal AR Meeting Coordinate month end closing process within given timelines Achieve Cash Collections and Past Due Target on a monthly basis What we look for? Graduate / Postgraduate / Master’s Degree in any stream Proficient in both verbal and written business communications 1 to 4 Years of experience required in North America Collections process Experience in North American process transition would be preferred Excellent English level with clear American pronunciation. Systems knowledge in ERPs (Baan, Qolsys, Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid, Contact Tool, High Radius will be preferred Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines Ability to perform moderately complex account reconciliation preferred Experience pulling and analyzing data from ERP and other systems Demonstrated knowledge and experience in reconciling accounts along with demonstrated capability of presenting outcomes to customers Intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, including Ability to utilize basic formulas Utilize Pivot Tables and V-Lookups Degree in business administration or professional experience focusing on Finance/Accounting. Working experience within a shared services environment is mandatory Show more Show less
Posted 5 days ago
1.0 - 4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking ‘what’s next?’ So, what’s next in your future? Create your next opportunity and join us as a Collection Analyst to our Order to Cash department, Gurgaon, India. By joining Johnson Controls, you’ll be part of a team that plays an essential role in helping to create a safe, comfortable, and sustainable world. As a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees work to create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to create smart cities and communities. We are committed to helping our customers win and creating greater value for all our stakeholders in everything that we do. What will you do? Collections & Closed Loop team works to maximize the timely payment collection from customers. They make it through an effective management of emailed & telephonic queries. This team works to keep our Past dues to a minimum through rigorous follow up Responsible to recieve in-bound and make out-bound calls to connect with JCI customers Responsible for activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Co-ordination with cusotmers and cash application team for remittance advise Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices Analyze aging debt reports and initiate calls to, as well as receieve calls from customers Support the business by understanding customer disputes, assist with the research of cases to resolve invoicing and commercial customer service issues on accounts and support actions to prevent delinquent payment Review, manage and conduct reviews of outstanding accounts receivable (Internal AR meetings) Account reconciliation - follow up with sales team and review open points and request customer master team to update system Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Off's Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables To ensure compliance to applicable policies, guidelines, and regulations How will you do it? Calling customers asking reason of payment delay and requesting them to pay Keeping clear log of customers’ feedback when interacting with them in the used Collection Tool Ensure performance measures are met or exceeded Ensure the agreed procedures are kept up to date, documented and adhered to within the team Reconciling the relevant accounts to maintain overall health of the accounts Coordinate with the Sales and other stakeholders to obtain necessary information for the past dues Review aged Past Dues / Unapplied Receipts and propose write off / write back (as per approvals) Follow up with Logistic team for dispatch status and cheque on collection status Fortnightly discussion on Internal AR Meeting Coordinate month end closing process within given timelines Achieve Cash Collections and Past Due Target on a monthly basis What we look for? Graduate / Postgraduate / Master’s Degree in any stream Proficient in both verbal and written business communications 1 to 4 Years of experience required in North America Collections process Experience in North American process transition would be preferred Excellent English level with clear American pronunciation. Systems knowledge in ERPs (Baan, Qolsys, Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid, Contact Tool, High Radius will be preferred Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines Ability to perform moderately complex account reconciliation preferred Experience pulling and analyzing data from ERP and other systems Demonstrated knowledge and experience in reconciling accounts along with demonstrated capability of presenting outcomes to customers Intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, including Ability to utilize basic formulas Utilize Pivot Tables and V-Lookups Degree in business administration or professional experience focusing on Finance/Accounting. Working experience within a shared services environment is mandatory Show more Show less
Posted 5 days ago
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