Project Manager

Job Description

Role & responsibilities Objectives of this role We are looking for an experienced Project Manager with 10-15 years of experience, including strong client handling expertise. The ideal candidate will be responsible for managing end-to-end project execution, ensuring quality, cost-effectiveness, and on-time delivery. This role demands excellent leadership, stakeholder management, and communication skills to engage with clients, internal teams, and vendors. Responsibilities • Lead end-to-end project lifecycle from initiation to closure. • Serve as the primary point of contact for clients, understanding their requirements and expectations. • Infrastructure (Storage, Network & Compute) Domain knowledge is Preferred • Develop and maintain project plans, timelines, budgets, and resource allocation. • Track project performance, ensuring milestones and KPIs are met. • Manage risks, dependencies, and issue resolutions to minimize project disruptions. • Implement best practices, Agile, Waterfall, or Hybrid methodologies. • Conduct regular client meetings, progress reviews, and presentations. • Manage client escalations and ensure resolution with a customer-centric approach. • Build and maintain long-term client relationships to ensure business growth. • Gather client feedback for continuous process improvement and service enhancement. • Lead and mentor cross-functional teams to achieve project goals. • Allocate and optimize resources efficiently based on project needs. • Foster a collaborative and high-performance work environment. • Work closely with stakeholders to prioritize feature development, balancing technical feasibility with market demand and strategic goals. Preferred Skill Set • Primary Skills Project Management Methodologies Agile, Scrum, Waterfall, Hybrid Domain – Infrastructure (Storage, Network & Compute) Domain knowledge Preferred Client Management & Communication – Strong interpersonal, negotiation, and presentation skills Risk Management & Problem-Solving – Proactive approach to identifying and mitigating risks Budget & Resource Optimization – Managing project costs, scope, and schedules effectively Stakeholder Engagement – Building relationships with clients, vendors, and internal teams Project Tracking Tools – Proficiency in Jira, MS Project, Trello, Asana, or similar Team Leadership & Decision Making – Ability to guide and motivate diverse teams • Secondary Skills Experience with Cloud Platforms (AWS, Azure, Google Cloud) Understanding of DevOps & CI/CD Pipelines Knowledge of ITIL framework and Service Management Familiarity with Business Analysis & Process Improvement Expertise in Vendor & Contract Management PMP, PRINCE2, CSM, or ITIL Certification