Project Manager Panel Operations (CAPI)

As a Project Manager - Panel Operations at 1Lattice, you will be responsible for overseeing the end-to-end management of research and operational projects. Your role will involve ensuring excellence in project execution, client servicing, and fostering cross-functional collaboration. Strategic insight, hands-on execution, and relationship building with internal teams, external vendors, and clients will be key to your success in this role. You will be managing a variety of research projects including full-service, ad-hoc, sample-only, and tracking research projects. It will be your responsibility to set up, coordinate, and oversee new and ongoing projects from initiation to delivery. You will define project scope, set client expectations, and ensure clear communication of timelines and deliverables across teams. Additionally, you will coordinate with internal departments and external vendors/publishers for project execution, ensuring on-time, on-budget delivery while maintaining high-quality standards. Monitoring project risks and developing mitigation strategies will also be a part of your responsibilities. Collaboration with internal stakeholders such as account managers and operations teams will be crucial in this role. You will also be expected to mentor junior team members, support training initiatives, and contribute to improving operational workflows to increase productivity. To be successful in this role, you should have a graduate or postgraduate degree with 3-4 years of experience in research operations, project management, or panel operations. A strong understanding of market research and project lifecycles is essential. You should be detail-oriented with excellent organizational and communication skills. Proficiency in Microsoft Office and CRM platforms, as well as strong analytical, troubleshooting, and negotiation skills, will be advantageous. Additionally, the ability to handle multiple priorities in a high-paced environment and willingness to work in a 24x7 setup if required by project needs are important qualities for this role.,