Project Manager

Join Our Team as a Project Manager Lead CRM Projects and Drive Client Success at CEDCOSS:

Project Manager

hybrid role

Role Overview:

Project Manager

Key Responsibilities:

Project Leadership & Delivery

• Define project scope, objectives, and deliverables in collaboration with stakeholders.
  
• Develop and manage detailed project plans including timelines, resource allocation, and risk mitigation.
  
• Monitor progress and ensure successful on-time, in-budget delivery.
  

CRM Implementation & Optimization

• Lead the implementation and customization of CRM platforms (e.g.,

  HubSpot, Salesforce

  ).
• Coordinate with technical teams to ensure seamless integration and functionality.
  
• Address functional and technical issues during project lifecycle.
  

Client Management & Communication

• Act as the primary point of contact for clients.
  
• Conduct needs assessments and ensure alignment between client expectations and project execution.
  
• Manage communications, resolve concerns, and conduct post-project reviews.
  

Reporting & Documentation

• Maintain all project documentation including SoWs, BRDs, and status reports.
  
• Track KPIs, financial metrics, and deliver insights through regular reports.
  

Quality & Continuous Improvement

• Ensure deliverables meet quality standards through proper QA processes.
  
• Collaborate with support teams for post-implementation maintenance.
  
• Identify and implement best practices to improve efficiency.
  

Core Competencies:

• Strong command of

  project management methodologies

  (Agile/Scrum, Waterfall).
• In-depth knowledge of

  CRM tools

  like HubSpot and Salesforce.
• Excellent

  verbal and written communication

  skills with strong client-handling experience.
• Proficient in tools like

  PowerPoint, Excel, and Power BI

  for reporting and data analysis.
• Strong

  problem-solving and time management

  capabilities.

Qualifications:

• Bachelor’s/Master’s degree in Business Administration, IT, or a related field.
  
• 3–5 years of experience in project management, preferably in

  CRM-based projects

  .
• Certifications like

  PMP, PRINCE2, or Agile

  (preferred).
• Experience with

  HubSpot CRM

  is a plus.

Why Join CEDCOSS?

CEDCOSS

Perks of Working with Us:

• Flexible work model

  supporting work-life balance

• 5-day workweek

• Global exposure

  and

  career growth opportunities

• Work on cutting-edge projects with cross-functional teams