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4 - 9 years

4 - 9 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Join Our Team as a Project Manager Lead CRM Projects and Drive Client Success at CEDCOSS:

Project Manager

hybrid role

Role Overview:

Project Manager

Key Responsibilities:

Project Leadership & Delivery

  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Develop and manage detailed project plans including timelines, resource allocation, and risk mitigation.
  • Monitor progress and ensure successful on-time, in-budget delivery.

CRM Implementation & Optimization

  • Lead the implementation and customization of CRM platforms (e.g.,

    HubSpot, Salesforce

    ).
  • Coordinate with technical teams to ensure seamless integration and functionality.
  • Address functional and technical issues during project lifecycle.

Client Management & Communication

  • Act as the primary point of contact for clients.
  • Conduct needs assessments and ensure alignment between client expectations and project execution.
  • Manage communications, resolve concerns, and conduct post-project reviews.

Reporting & Documentation

  • Maintain all project documentation including SoWs, BRDs, and status reports.
  • Track KPIs, financial metrics, and deliver insights through regular reports.

Quality & Continuous Improvement

  • Ensure deliverables meet quality standards through proper QA processes.
  • Collaborate with support teams for post-implementation maintenance.
  • Identify and implement best practices to improve efficiency.

Core Competencies:

  • Strong command of

    project management methodologies

    (Agile/Scrum, Waterfall).
  • In-depth knowledge of

    CRM tools

    like HubSpot and Salesforce.
  • Excellent

    verbal and written communication

    skills with strong client-handling experience.
  • Proficient in tools like

    PowerPoint, Excel, and Power BI

    for reporting and data analysis.
  • Strong

    problem-solving and time management

    capabilities.

Qualifications:

  • Bachelor’s/Master’s degree in Business Administration, IT, or a related field.
  • 3–5 years of experience in project management, preferably in

    CRM-based projects

    .
  • Certifications like

    PMP, PRINCE2, or Agile

    (preferred).
  • Experience with

    HubSpot CRM

    is a plus.

Why Join CEDCOSS?

CEDCOSS

Perks of Working with Us:

  • Flexible work model

    supporting work-life balance
  • 5-day workweek

  • Global exposure

    and

    career growth opportunities

  • Work on cutting-edge projects with cross-functional teams

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Cedcoss Technologies
Cedcoss Technologies

Information Technology

Noida

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