Work from Office
Full Time
• The opportunity: Customer Service Support Advisor • Location: Client office - Gurgaon (Cybercity) • Employment type FTE, 12-month contract • Shifts: EMEA/UK shift timings, 5 days working, rotational week offs Your key responsibilities • Voice Role: Primarily focused on handling international customer inquiries and issues through voice calls. • Online Front-Ending • Upselling: Requires the ability to identify upselling opportunities and integrate them into customer interactions. • Sales Pitch Flexibility: Should be adaptable and flexible in adjusting sales pitches based on customer responses and needs. • Inbound Operations: Deals with incoming customer calls and inquiries. • Customer-Focused: Prioritizes customer satisfaction and resolving issues promptly
EY
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