Program Manager-Supply Chain

As a Senior Manager Supply Chain Program Management at Fairdeal.Market, you will be responsible for leading high-impact operations programs and driving execution excellence across the quick commerce supply chain network. Your role will involve hands-on leadership in quick commerce or e-commerce environments, managing cross-functional programs, implementing process improvements, and developing scalable execution models. You will also be tasked with delivering measurable efficiency, cost, and service level improvements. **Key Responsibilities:** - Drive strategic supply chain and operations programs from conception to delivery, ensuring timely and high-quality execution. - Translate business goals into structured project plans with clear deliverables, milestones, and ownership. - Lead cross-functional collaboration across procurement, warehousing, last-mile, planning, tech, and finance teams. - Build scalable processes and playbooks for new initiatives and network expansions. - Identify and execute improvement opportunities in warehousing, fulfillment, and last-mile operations. - Standardize and automate workflows to enhance operational throughput and accuracy. - Define and track program KPIs such as cost per order, OTIF, fill rates, inventory accuracy, and productivity metrics. - Implement SOPs and governance mechanisms to ensure process adherence across cities. - Directly manage a team of program and operations managers responsible for on-ground execution and process adherence. - Partner with central and city operations teams to ensure flawless implementation of new programs. - Drive a high-performance culture built on ownership, accountability, and continuous learning. - Leverage data analytics to diagnose bottlenecks, optimize cost structures, and enhance customer experience. - Collaborate with product and tech teams to build tools and dashboards for operational visibility and control. - Develop and track business cases for new initiatives, validating ROI and long-term impact. - Support rapid rollout of new supply chain models, warehouses, or city launches. - Establish best practices for vendor onboarding, inventory flow, and delivery reliability at scale. **Qualifications & Experience:** - Bachelor's degree in Engineering, Operations, or Supply Chain (MBA preferred). - 6-10 years of experience in supply chain operations or program management, with at least 3+ years leading ops teams. - Prior experience in Quick Commerce, E-commerce, 3PL, or Logistics startups is mandatory. - Strong understanding of warehousing, last-mile delivery, inventory management, and supply planning. - Proven ability to manage large-scale, cross-functional projects and deliver measurable outcomes. **Skills & Competencies:** - Excellent program management and execution skills. - Strong operations acumen and comfort with ambiguity. - Analytical and data-driven approach to problem-solving. - Strong stakeholder and team management skills. - High ownership, bias for action, and ability to thrive in a fast-paced environment. By joining Fairdeal.Market, you will have the opportunity to be at the forefront of building a next-generation supply chain for one of India's most exciting quick commerce companies. This role will allow you to shape strategic operations initiatives, lead teams, and drive transformation at scale.,