Program Manager - Retail (XStore/POS System)

The Technical Program Manager (TPM) for Xstore will oversee the implementation, integration, and enhancement of the Xstore point-of-sale system within our retail environment. This role requires strong project management skills, technical expertise, and the ability to coordinate across multiple teams and stakeholders.

Responsibilities

• Project Planning and Execution - Define project scope, objectives, and deliverables. Develop comprehensive project plans including timelines, milestones, and resource allocation. Manage project execution, ensuring deliverables are on track and within scope.
• Resource Management - Coordinate cross-functional teams including developers, testers, architects and product team. Allocate resources efficiently to meet project timelines.
• Process Improvement - Promote and implement best practices for software development and project management. Regularly review and refine processes to improve efficiency.
• Documentation and Reporting - Maintain comprehensive documentation for all project phases. Generate and distribute regular status reports to stakeholders and senior management.

Qualifications:

• 10+years in IT; preferred 2+ years of program management experience.
• 5+ years of project management and/or related experience.
• 5+ years of engineering experience
• Education and/or strong work experience in Information Technology or a related field (preferred).
• Hands on experience managing agile project
• Demonstrated experience translating business strategy into roadmaps.
• Proven experience making trade-offs between business needs and technology constraints.

Must haves:

• Project experience in Xstore or Point of sale systems of Retail domain projects.

• Good understanding of Java, Oracle DB, Webservices. Should have worked in projects that had these tech stack for better understanding.

• Good communication with a lot of cross functional and different time zone teams.
• Good understanding of design and product concepts.

• Certified ScrumMaster (CSM) certification.

• Experience with JIRA tool.
• Experience collaborating with North American counterparts.
• Demonstrated expertise in process gap analysis and implementing best practices.