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Job Description: Senior Manager Dept: Home Services About The Company: NoBroker is Indias FIRST and ONLY PropTech Unicorn with a disruptive tech-based, capital-efficient business model. We use technology in the real-estate space to help customers buy/sell/rent a property seamlessly by eliminating third-party(Brokers) involvement and brokerage. We assist our stakeholders in reducing 90% of transaction cost by connecting property owners and tenants, buyers and sellers directly with the help of AI-driven technology. Our mission is to make real estate transactions streamlined, convenient and brokerage-free for everyone across India. With a cumulative 1.5 crore customers, it has grown 10X in the last two years. With five rounds of funding of $361. It is well funded by key US, Indian, Japanese and Korean investors like Tiger Global, General Atlantic, SAIF Partners, Moore Strategic Ventures; KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 5,000+ people. Job details - As a Senior Manager, you will drive NoBroker's growth by identifying and scaling new categories that enhance customer convenience and partner opportunities. Youll own the full lifecycle of category developmentfrom market research and strategy to execution and scaling. Key Responsibilities- -Research trends, uncover customer needs, and develop strategies for category launches. -Build supply chains, oversee operations, and ensure service quality and expansion. -Work with central and regional teams to align strategies and share best practices. -Stay ahead of trends, introducing practices to position NoBroker as an industry leader. This role empowers you to lead with autonomy, innovate, and create a lasting impact. Owning the overall category strategy in the City/Region including growth (supply/demand), offerings (product/service/pricing) and Quality (NPS/Ratings) Running a well oiled supply addition machinery in the city to constantly add high quality supply to balance out demand in an optimised manner. Create structures to monitor business metrics on daily/weekly/monthly level and ensure a high growth high NPS business in their category-city. Closely working with support functions like marketing, procurement, Customer/Partner Experience teams to ensure the desired growth and smooth conduct of the category. Constantly strive to bring down costs and increase margins by negotiating, vendor sourcing and evolving the category offering with time. Work closely with the trainer and other category associates to help them and empower them to fulfil their roles properly to ensure business success. Be the voice of the customer internally - monitor consumer feedback and consumer insights to drive continuous improvement Collaborate with product development, product/tech and operations to drive cross-functional initiatives. Who are we looking for? Prior Experience of working in startups around home services, consumer-tech or any other hyper-local ecomm marketplace business Someone with 2-3 years of work ex, having managed small teams and worked in categories/businesses in a sizeable geography Should be good with data analysis and visualisation to withdraw insights, present to the management and communicate with the team Should have demonstrated examples of problem solving using structured thinking and first principle approach Having worked in a 0-1 phase OR willingness to do so with a get you hands dirty attitude is a must
