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TekWissen
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Program Manager I

Program Manager I

TekWissen

3 - 5 years

1 Lacs

Hyderabad

Posted:2 months ago| Platform:

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Skills Required

Operations Procurement Accounts Payable P2P

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview : TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers. Job Title: Program Manager I Location: Hyderabad Duration: 8 Months Job Type: Contract Work Type: Onsite Job Description : The top 3 responsibilities: Use data analyses to develop solutions to improve customer experience and to guide business decision making Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Work with business and tech teams to meet business requirements Build and manage key stakeholder relationships and adapt existing data and digital solutions/technologies e.g. RCA/ RPA Methodology development. Follow established methods on projects & drive operational controls for all projects and teams Ensure critical metrics for the Experience Excellence Services are met. Handle the collection of customer feedback and identify optimization areas. Identify and handle risks in relation to Business Services underpinning business processes Lead initiatives to find opportunities, gather high level requirements, perform high level system impact analysis, and work directly with customer teams to identify and develop business cases, and acquire sponsorship. Ensure insights from Experience Analytics is provided to relevant partner Responsible for the end-to-end process related to PR creation, Approval and PO Amendments. Primary responsibilities include managing relationships with different stakeholders such as Corp AP, Accounting, Payroll, Vendor Management and global client employees. Performs analysis on weekly and monthly basis on spend data, process inflow, invoice related queries for process improvement areas. Prepare process metric by studying data and provide deep dive analysis on major contributors Drive effective teamwork, communication, collaboration and commitment across both Global and India teams Leadership Principles: Learn and Be Curious, Ownership, Insist on the Highest, Deep Dive Mandatory Requirements: Bachelors/Masters (MBA) with 3-5 years of experience in Procurement Operations and/or Accounts Payable Experience in P2P in large multi-national organizations is a must Strong Stakeholder Relationship Management focus (both Internal / External). Strong interpersonal skills including written and oral communication skills Excellent Microsoft Office skills, including a strong working knowledge of Excel Problem solving ability and passion for big data Excellent communication and data presentation skills Education or Certification: Bachelors/Masters (MBA) TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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Program Manager I