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Program Manager, Amazon pay

3 - 8 years

20 - 25 Lacs

Bengaluru

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Project management Process improvement Reconciliation Routing Saving Management Stakeholder management Product strategy SQL Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

We re looking for an experienced professional who wants to help drive the future of digital payments. Amazon Pay enables millions of Amazon customers to shop easily and securely at participating merchants across India. We are looking for a candidate who has experience listening to customers, developing scalable programs for online customer-facing experiences that customers love, and working with technical teams to get things done in a fast paced environment. Work with various external partners as well to achieve business objectives.They will play a large role in the product strategy, vision, and roadmaps to execute various payments acceptance products and features. Key job responsibilities Responsibilities: a. Set up processes and implement changes as per processing/acquiring agreements and amendments across merchant acceptance b. Define and manage processing rails- routing logic and MID configuration across Marketplace, LPA, Boson and HFC. c. Manage implementation of initiatives with banks/processors d. Adoption GTM: Work with banks, processors to drive adoption of specific payment experiences e. Liaison with External Stakeholders: Work with Networks, Banks, Processors & Technical Service Providers to set up business rates/deals f. Controllership-Manage reconciliation, invoicing, partner payouts and receivables g. Optimize traffic distribution across processors to optimize for PSR & COP (peace time and ART) About the team Core Payments team takes care of acceptance of all digital payment options on APay including driving Cost saving initiatives,managing processors, banks & TSPs,driving PSR and Payment Experience . - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelors degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules

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