Assists Program Manager with the management of complex projects within a corporate program
What You Will Do:
Tracking progress according to program schedules and goals; developing solutions to program problems
Participating in the preparations of proposals, plans, and program specifications
Developing the project scope documents, project timetables and other documents that would be provided to Project Managers
Monitoring the scheduling, budget, and performance of company programs
Degree Requirement
Degree or equivalent experience desired
What You Have:
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the companys business; ability to apply this knowledge appropriately to diverse situations
Level Working Knowledge:
Comments on the organizations business model and financial goals
Communicates key considerations for business decision making process
Cites examples of types of information needed to make sound business decisions
Participates in business task to get things done in own unit or area
Caters to key stakeholders and their priorities
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan
Level Working Knowledge:
Contributes to short-term operational plans
Anticipates and adapts to plan changes
Monitors progress of work against plan as required to meet objectives
Reports variances and makes agreed-upon corrections
Under guidance, develops tactical plan for own direct responsibility
Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes
Level Working Knowledge:
Employs process flows, cycle time, process time and waste concepts as appropriate
Walks through steps, decisions, measurements, dependencies and hand-offs for a specific process
Creates process flow or work flow diagrams
Documents types of process decisions and potential impact of each decision
Identifies and monitors common process bottlenecks
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner
Level Working Knowledge:
Demonstrates experience participating in productive collaborative processes
Under guidance, initiates collaborative meetings
Assists in communicating shared goals with diverse groups and parties
Helps promote collaboration across generations, functions, regions, and levels
Helps solve business problems and meet business goals through collaborative processes
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Level Working Knowledge:
Delivers helpful feedback that focuses on behaviors without offending the recipient
Listens to feedback without defensiveness and uses it for own communication effectiveness
Makes oral presentations and writes reports needed for own work
Avoids technical jargon when inappropriate
Looks for and considers non-verbal cues from individuals and groups
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations
Level Working Knowledge:
Identifies and documents specific problems and resolution alternatives
Examines a specific problem and understands the perspective of each involved stakeholder
Develops alternative techniques for assessing accuracy and relevance of information
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution
Uses fact-finding techniques and diagnostic tools to identify problems
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives
Level Working Knowledge:
Provides input for Gantt or PERT charts or their equivalent to track project progress and status
Under guidance, plans and estimates simple projects
Assists in detailed project plans including cost, schedule, and resource requirements
Obtains information from stakeholders during the planning stage of a project
Produces standard project status reports
Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company
Level Working Knowledge:
Detects and summarizes patterns in data and findings by producing simple reports
Assesses common problems and obstacles surrounding data-gathering
