Job duties and responsibilities Patient Care & Nursing Support Provide comprehensive nursing care to home-care patients. Monitor patient health, vital signs, and medical conditions, and report observations to healthcare professionals. Assist in medical procedures, wound dressing, and hygiene maintenance. Administer prescribed medications and injections under medical supervision. Educate patients and caregivers on disease management, hygiene, and post-care support. Home-Based Care & Elderly Support Deliver personalized nursing care to elderly patients with chronic illnesses. Support patients with mobility, daily activities, and rehabilitation exercises. Ensure hygiene, sanitation, and infection control in home-care settings. Provide palliative and geriatric nursing care as required. Health Promotion & Community Engagement Conduct health awareness sessions on elderly well-being, preventive care, and disease management. Assist in health camps and mobile medical units for vulnerable communities. Collaborate with doctors, physiotherapists, and community health workers to improve patient outcomes. Documentation & Reporting Maintain accurate patient records, nursing reports, and care plans. Ensure proper documentation of medications, treatments, and progress reports. Adhere to medical protocols and organizational guidelines in all healthcare activities. Required qualifications, experience and skills Diploma or Degree in Nursing (ANM/GNM/BSc Nursing) from a recognized institution. Valid registration with the Nursing Council of India or respective state authority. Minimum 2 years of experience in nursing care, preferably in home healthcare, elderly care, or community health settings. Strong knowledge of nursing procedures, patient care, and emergency response. Excellent communication and interpersonal skills to interact with patients, families, and healthcare teams. Ability to work independently and in a team-oriented healthcare environment. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Morning shift Weekend availability Location: Varanasi, Uttar Pradesh (Required) Work Location: In person
Job duties and responsibilities Patient Care & Nursing Support Provide comprehensive nursing care to home-care patients. Monitor patient health, vital signs, and medical conditions, and report observations to healthcare professionals. Assist in medical procedures, wound dressing, and hygiene maintenance. Administer prescribed medications and injections under medical supervision. Educate patients and caregivers on disease management, hygiene, and post-care support. Home-Based Care & Elderly Support Deliver personalized nursing care to elderly patients with chronic illnesses. Support patients with mobility, daily activities, and rehabilitation exercises. Ensure hygiene, sanitation, and infection control in home-care settings. Provide palliative and geriatric nursing care as required. Health Promotion & Community Engagement Conduct health awareness sessions on elderly well-being, preventive care, and disease management. Assist in health camps and mobile medical units for vulnerable communities. Collaborate with doctors, physiotherapists, and community health workers to improve patient outcomes. Documentation & Reporting Maintain accurate patient records, nursing reports, and care plans. Ensure proper documentation of medications, treatments, and progress reports. Adhere to medical protocols and organizational guidelines in all healthcare activities. Required qualifications, experience and skills Diploma or Degree in Nursing (ANM/GNM/BSc Nursing) from a recognized institution. Valid registration with the Nursing Council of India or respective state authority. Minimum 2 years of experience in nursing care, preferably in home healthcare, elderly care, or community health settings. Strong knowledge of nursing procedures, patient care, and emergency response. Excellent communication and interpersonal skills to interact with patients, families, and healthcare teams. Ability to work independently and in a team-oriented healthcare environment. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Morning shift Weekend availability Location: Varanasi, Uttar Pradesh (Required) Work Location: In person
Specific roles and responsibilities Community Engagement: Build and maintain strong relationships with community leaders, members, and local authorities. Facilitate community meetings, focus group discussions, and outreach events. Mobilize community members for participation in project activities. Program Implementation: · Support the implementation of program activities at the community level in line with project goals. · Monitor progress and collect data to track community participation and impact. · Identify community needs and report findings to the program team. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Reporting and Documentation: Maintain accurate records of community engagement activities. Prepare regular reports and updates for supervisors. Document best practices and lessons learned from the field. Qualifications and Experience: · Bachelor’s degree in Social Work, Community Development, or a related field (or equivalent experience). · At least 1–3 years of experience in community mobilization or development work. · Experience working with NGOs or community-based organizations preferred. Skills and Competencies: · Excellent communication and interpersonal skills. · Ability to work with diverse communities and respect cultural sensitivities. · Strong organizational and time management skills. · Problem-solving and conflict resolution abilities. · Willingness to travel to field locations as needed Desirable: · Knowledge of local language(s). · Understanding of participatory approaches and community-driven development. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Weekend availability Education: Bachelor's (Required) Experience: total: 3 years (Required) Willingness to travel: 100% (Required) Work Location: In person Expected Start Date: 21/07/2025
Specific roles and responsibilities Program Implementation: · Coordinate the implementation of NGO programs and activities within the assigned cluster in alignment with organizational goals. · Monitor progress against project deliverables and timelines. · Ensure adherence to program strategies, work plans, and budgets. Supervision & Staff Management: · Provide leadership and guidance to field-level staff such as Community Mobilizers, Volunteers, and Field Officers. · Conduct regular team meetings and field visits for mentoring and performance monitoring. · Facilitate capacity-building and training sessions for field staff. Community Engagement: · Build relationships with community leaders, local authorities, and other stakeholders to facilitate smooth program delivery. · Oversee community mobilization efforts to enhance participation in project activities. Monitoring & Reporting: · Collect, verify, and compile field-level data and reports. · Submit timely and accurate narrative and data reports to the project head office. · Identify and escalate field challenges or risks promptly. Qualifications and Experience: · Bachelor’s degree in Social Work, Rural Development, Public Health, Education, or a related field (Master’s preferred). · 3–5 years of relevant experience in field coordination or team management within an NGO or development program. · Strong interpersonal, organizational, and leadership skills. · Familiarity with local language(s) and socio-cultural contexts. · Proficiency in MS Office and mobile data collection tools. · Willingness to travel extensively within the assigned cluster. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹180,000.00 - ₹216,000.00 per year Schedule: Day shift Morning shift Weekend availability Ability to commute/relocate: Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: total: 3 years (Required) Location: Lucknow, Uttar Pradesh (Required) Willingness to travel: 100% (Required) Work Location: In person
Specific roles and responsibilities Program Implementation: · Coordinate the implementation of NGO programs and activities within the assigned cluster in alignment with organizational goals. · Monitor progress against project deliverables and timelines. · Ensure adherence to program strategies, work plans, and budgets. Supervision & Staff Management: · Provide leadership and guidance to field-level staff such as Community Mobilizers, Volunteers, and Field Officers. · Conduct regular team meetings and field visits for mentoring and performance monitoring. · Facilitate capacity-building and training sessions for field staff. Community Engagement: · Build relationships with community leaders, local authorities, and other stakeholders to facilitate smooth program delivery. · Oversee community mobilization efforts to enhance participation in project activities. Monitoring & Reporting: · Collect, verify, and compile field-level data and reports. · Submit timely and accurate narrative and data reports to the project head office. · Identify and escalate field challenges or risks promptly. Qualifications and Experience: · Bachelor’s degree in Social Work, Rural Development, Public Health, Education, or a related field (Master’s preferred). · 3–5 years of relevant experience in field coordination or team management within an NGO or development program. · Strong interpersonal, organizational, and leadership skills. · Familiarity with local language(s) and socio-cultural contexts. · Proficiency in MS Office and mobile data collection tools. · Willingness to travel extensively within the assigned cluster. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹180,000.00 - ₹216,000.00 per year Schedule: Day shift Morning shift Weekend availability Ability to commute/relocate: Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: total: 3 years (Required) Location: Lucknow, Uttar Pradesh (Required) Willingness to travel: 100% (Required) Work Location: In person
You will be responsible for providing administrative support to management and staff. This includes tasks such as scheduling meetings, booking travel arrangements, including hotel bookings for staff and management, and preparing reports. Additionally, you will assist in organizing company events, meetings, and conferences. Your role will also involve handling documentation and other office-related tasks. You will be required to maintain filing systems and ensure that all company documents are up-to-date and easily accessible. Furthermore, you will coordinate with various departments to facilitate seamless communication and workflow within the organization. Please note that this position is open only to female candidates. The job types available for this role include full-time, permanent, and contractual/temporary opportunities. The work schedule for this position is during the day shift and morning shift. Ideally, candidates for this role should have a Master's degree. Prior work experience of at least 2 years is preferred. The work location for this position is in Gwalior, Madhya Pradesh, and it requires in-person presence. If you are detail-oriented, organized, and possess excellent communication skills, this role could be a great fit for you.,
Specific roles and responsibilities Community Engagement: Build and maintain strong relationships with community leaders, members, and local authorities. Facilitate community meetings, focus group discussions, and outreach events. Mobilize community members for participation in project activities. Program Implementation: · Support the implementation of program activities at the community level in line with project goals. · Monitor progress and collect data to track community participation and impact. · Identify community needs and report findings to the program team. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Reporting and Documentation: Maintain accurate records of community engagement activities. Prepare regular reports and updates for supervisors. Document best practices and lessons learned from the field. Qualifications and Experience: · Bachelor’s degree in Social Work, Community Development, or a related field (or equivalent experience). · At least 1–3 years of experience in community mobilization or development work. · Experience working with NGOs or community-based organizations preferred. Skills and Competencies: · Excellent communication and interpersonal skills. · Ability to work with diverse communities and respect cultural sensitivities. · Strong organizational and time management skills. · Problem-solving and conflict resolution abilities. · Willingness to travel to field locations as needed Desirable: · Knowledge of local language(s). · Understanding of participatory approaches and community-driven development. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Experience: total: 3 years (Required) Location: Gwalior, Madhya Pradesh (Required) Willingness to travel: 100% (Required) Work Location: In person
Overview Society of Community Health Oriented Operational Links, popularly known as SCHOOL is a not-for-profit organization founded in the year 2007. With a strong focus on empowerment, equality and participation, SCHOOL works towards achievement of ‘SDG-3 – Good Health and Wellbeing’ as the last mile, and reaches out to the most vulnerable populations across India. SCHOOL through its flagship initiative ‘Vriddha Mitra’ works with vulnerable older people in India. At VM Plus, we are committed to enriching the lives of senior citizens (60+) by offering personalized care and services that prioritize their physical and emotional well-being. From companionship, medical support, mobility assistance, and medication management to nutrition and physical activities—all delivered in the comfort of their homes—we ensure they enjoy a fulfilling and comfortable second innings. As trusted partners to families, we create an environment of dignity, care, and comfort, empowering elderly individuals to embrace their golden years with ease, happiness, and peace. What we are looking for! We are looking for a Telecaller to lead and coordinate health-related interventions under the Vriddha Mitra Plus program. They manage inbound/outbound calls for elderly clients, ensuring timely service booking, structured feedback, and app support in line with VM+ standards. Job duties and responsibilities Client Handling: - Greet and assist callers using approved scripts. - Confirm service needs, book appointments, and provide app guidance. - Collect structured feedback post-service. Call Management: - Target: 30–40 calls/day. - Maintain call logs with complete details. - Submit daily report by 6:30 PM. App & Service Support: - Help clients with app installation and usage. - Raise IT tickets for unresolved app issues. Conduct & Confidentiality: - Follow elderly-friendly communication. - Sign and adhere to confidentiality agreements. - Maintain a respectful and professional tone. Weekly quality checks and feedback sessions. - Step 1: Supervisor - Step 2: Field/App Team - Step 3: Service Manager (within 4 hrs for critical cases) Required qualifications, experience and skills . Excellent verbal and written communication skills in English, Marathi and Hindi. Ability to work collaboratively with multi-disciplinary teams and community health workers. Strong organizational skills and proficiency in MS Office management tools. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Marathi (Preferred) Location: Bhopal, Madhya Pradesh (Required) Willingness to travel: 75% (Required) Work Location: In person
Specific roles and responsibilities Community Engagement: Build and maintain strong relationships with community leaders, members, and local authorities. Facilitate community meetings, focus group discussions, and outreach events. Mobilize community members for participation in project activities. Program Implementation: · Support the implementation of program activities at the community level in line with project goals. · Monitor progress and collect data to track community participation and impact. · Identify community needs and report findings to the program team. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Reporting and Documentation: Maintain accurate records of community engagement activities. Prepare regular reports and updates for supervisors. Document best practices and lessons learned from the field. Qualifications and Experience: · Bachelor’s degree in Social Work, Community Development, or a related field (or equivalent experience). · At least 1–3 years of experience in community mobilization or development work. · Experience working with NGOs or community-based organizations preferred. Skills and Competencies: · Excellent communication and interpersonal skills. · Ability to work with diverse communities and respect cultural sensitivities. · Strong organizational and time management skills. · Problem-solving and conflict resolution abilities. · Willingness to travel to field locations as needed Desirable: · Knowledge of local language(s). · Understanding of participatory approaches and community-driven development. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Experience: total: 3 years (Required) Location: Gwalior, Madhya Pradesh (Required) Willingness to travel: 100% (Required) Work Location: In person
Overview Society of Community Health Oriented Operational Links, popularly known as SCHOOL is a not-for-profit organization founded in the year 2007. With a strong focus on empowerment, equality and participation, SCHOOL works towards achievement of ‘SDG-3 – Good Health and Wellbeing’ as the last mile, and reaches out to the most vulnerable populations across India. SCHOOL through its flagship initiative ‘Vriddha Mitra’ works with vulnerable older people in India. At VM Plus, we are committed to enriching the lives of senior citizens (60+) by offering personalized care and services that prioritize their physical and emotional well-being. From companionship, medical support, mobility assistance, and medication management to nutrition and physical activities—all delivered in the comfort of their homes—we ensure they enjoy a fulfilling and comfortable second innings. As trusted partners to families, we create an environment of dignity, care, and comfort, empowering elderly individuals to embrace their golden years with ease, happiness, and peace. What we are looking for! We are looking for a Telecaller to lead and coordinate health-related interventions under the Vriddha Mitra Plus program. They manage inbound/outbound calls for elderly clients, ensuring timely service booking, structured feedback, and app support in line with VM+ standards. Job duties and responsibilities Client Handling: - Greet and assist callers using approved scripts. - Confirm service needs, book appointments, and provide app guidance. - Collect structured feedback post-service. Call Management: - Target: 30–40 calls/day. - Maintain call logs with complete details. - Submit daily report by 6:30 PM. App & Service Support: - Help clients with app installation and usage. - Raise IT tickets for unresolved app issues. Conduct & Confidentiality: - Follow elderly-friendly communication. - Sign and adhere to confidentiality agreements. - Maintain a respectful and professional tone. Weekly quality checks and feedback sessions. - Step 1: Supervisor - Step 2: Field/App Team - Step 3: Service Manager (within 4 hrs for critical cases) Required qualifications, experience and skills . Excellent verbal and written communication skills in English, Marathi and Hindi. Ability to work collaboratively with multi-disciplinary teams and community health workers. Strong organizational skills and proficiency in MS Office management tools. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Marathi (Preferred) Location: Bhopal, Madhya Pradesh (Required) Willingness to travel: 75% (Required) Work Location: In person
Specific roles and responsibilities Community Engagement: Build and maintain strong relationships with community leaders, members, and local authorities. Facilitate community meetings, focus group discussions, and outreach events. Mobilize community members for participation in project activities. Program Implementation: · Support the implementation of program activities at the community level in line with project goals. · Monitor progress and collect data to track community participation and impact. · Identify community needs and report findings to the program team. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Reporting and Documentation: Maintain accurate records of community engagement activities. Prepare regular reports and updates for supervisors. Document best practices and lessons learned from the field. Qualifications and Experience: · Bachelor’s degree in Social Work, Community Development, or a related field (or equivalent experience). · At least 1–3 years of experience in community mobilization or development work. · Experience working with NGOs or community-based organizations preferred. Skills and Competencies: · Excellent communication and interpersonal skills. · Ability to work with diverse communities and respect cultural sensitivities. · Strong organizational and time management skills. · Problem-solving and conflict resolution abilities. · Willingness to travel to field locations as needed Desirable: · Knowledge of local language(s). · Understanding of participatory approaches and community-driven development. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Experience: total: 3 years (Required) Location: Gwalior, Madhya Pradesh (Required) Willingness to travel: 100% (Required) Work Location: In person
Overview Society of Community Health Oriented Operational Links, popularly known as SCHOOL is a not-for-profit organization founded in the year 2007. With a strong focus on empowerment, equality and participation, SCHOOL works towards achievement of ‘SDG-3 – Good Health and Wellbeing’ as the last mile, and reaches out to the most vulnerable populations across India. SCHOOL through its flagship initiative ‘Vriddha Mitra’ works with vulnerable older people in India. At VM Plus, we are committed to enriching the lives of senior citizens (60+) by offering personalized care and services that prioritize their physical and emotional well-being. From companionship, medical support, mobility assistance, and medication management to nutrition and physical activities—all delivered in the comfort of their homes—we ensure they enjoy a fulfilling and comfortable second innings. As trusted partners to families, we create an environment of dignity, care, and comfort, empowering elderly individuals to embrace their golden years with ease, happiness, and peace. What we are looking for! We are looking for a Telecaller to lead and coordinate health-related interventions under the Vriddha Mitra Plus program. They manage inbound/outbound calls for elderly clients, ensuring timely service booking, structured feedback, and app support in line with VM+ standards. Job duties and responsibilities Client Handling: - Greet and assist callers using approved scripts. - Confirm service needs, book appointments, and provide app guidance. - Collect structured feedback post-service. Call Management: - Target: 30–40 calls/day. - Maintain call logs with complete details. - Submit daily report by 6:30 PM. App & Service Support: - Help clients with app installation and usage. - Raise IT tickets for unresolved app issues. Conduct & Confidentiality: - Follow elderly-friendly communication. - Sign and adhere to confidentiality agreements. - Maintain a respectful and professional tone. Weekly quality checks and feedback sessions. - Step 1: Supervisor - Step 2: Field/App Team - Step 3: Service Manager (within 4 hrs for critical cases) Required qualifications, experience and skills . Excellent verbal and written communication skills in English, Marathi and Hindi. Ability to work collaboratively with multi-disciplinary teams and community health workers. Strong organizational skills and proficiency in MS Office management tools. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Marathi (Preferred) Location: Bhopal, Madhya Pradesh (Required) Willingness to travel: 75% (Required) Work Location: In person
As a Clinical Coach (Quality Improvement), you will be responsible for supporting the district quality team and the project team in enhancing the clinical competencies and skills of facility clinical and managerial staff. Your role will involve coaching and mentoring healthcare professionals in applying quality improvement methodologies to improve clinical processes and patient outcomes. Moreover, you will be instrumental in devising clinical protocols, procedures, standards, and specifications to work towards achieving National Quality Assurance Certification for health facilities. Your key duties and responsibilities will include collaborating with clinical staff to assess current practices, identifying areas for improvement, and developing action plans. You will provide hands-on coaching to healthcare teams in implementing quality improvement initiatives, including data collection, analysis, and process optimization. Additionally, you will offer guidance on the use of quality improvement tools and methodologies, fostering a culture of open communication and learning among healthcare professionals. Furthermore, you will conduct regular performance reviews with mentees and the quality improvement team, providing constructive feedback and guidance for growth. Your role will also involve coordinating and delivering training sessions, workshops, and presentations on quality improvement concepts and techniques. You will assist in developing performance metrics and indicators to measure the impact of quality improvement efforts, monitor project progress, track key performance indicators, and report outcomes to stakeholders. Collaboration with other Clinical Coach-Mentors and quality improvement teams to share knowledge and experiences will be an essential aspect of your role. You will support and implement the district quality improvement program in collaboration with the district public health system and the technical support unit. Additionally, you will contribute to the development of elder-friendly services within the district in alignment with the organization's flagship initiative. Applicants for this position must possess at least a degree in AYUSH, BHMS, MSc Nursing, or BSc Nursing, along with a minimum of 3 years of experience in clinical coaching and mentoring. Essential qualifications include a minimum of three years of experience in clinical practice or clinical teaching-coaching. Desirable candidates will have experience in Health Care Quality or a formal quality system. Required skills and competencies include a sound understanding of clinical coaching, mentoring, and quality concepts, proficiency in English and Hindi (both written and oral), effective communication skills, and computer proficiency in MS Word, Excel, and PowerPoint. This position is a full-time contractual/temporary role with a contract length of 5 months. The schedule may include day shifts, rotational shifts, and weekend availability. Applicants must be willing to relocate to Hardoi, Uttar Pradesh, with an employer-provided relocation package. The educational requirement is a Bachelor's degree, and candidates should have a minimum of 4 years of experience as a Nurse Mentor and a total work experience of 5 years. A willingness to travel 100% of the time is required for this role, which is in-person at the work location.,
Community Engagement: Build and maintain strong relationships with community leaders, members, and local authorities. Facilitate community meetings, focus group discussions, and outreach events. Mobilize community members for participation in project activities. Program Implementation: Support the implementation of program activities at the community level in line with project goals. Monitor progress and collect data to track community participation and impact. Identify community needs and report findings to the program team. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Reporting and Documentation: Maintain accurate records of community engagement activities. Prepare regular reports and updates for supervisors. Document best practices and lessons learned from the field. Qualifications and Experience: Bachelor’s degree in Social Work, Community Development, or a related field (or equivalent experience). At least 1–3 years of experience in community mobilization or development work. Experience working with NGOs or community-based organizations preferred. Skills and Competencies: Excellent communication and interpersonal skills. Ability to work with diverse communities and respect cultural sensitivities. Strong organizational and time management skills. Problem-solving and conflict resolution abilities. Willingness to travel to field locations as needed Desirable: Knowledge of local language(s). Understanding of participatory approaches and community-driven development. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹12,000.00 - ₹13,000.00 per month Education: Bachelor's (Required) Experience: total: 1 year (Required) Location: Lucknow, Uttar Pradesh (Required) Willingness to travel: 100% (Required) Work Location: In person
Community Engagement: Build and maintain strong relationships with community leaders, members, and local authorities. Facilitate community meetings, focus group discussions, and outreach events. Mobilize community members for participation in project activities. Program Implementation: Support the implementation of program activities at the community level in line with project goals. Monitor progress and collect data to track community participation and impact. Identify community needs and report findings to the program team. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Reporting and Documentation: Maintain accurate records of community engagement activities. Prepare regular reports and updates for supervisors. Document best practices and lessons learned from the field. Qualifications and Experience: Bachelor’s degree in Social Work, Community Development, or a related field (or equivalent experience). At least 1–3 years of experience in community mobilization or development work. Experience working with NGOs or community-based organizations preferred. Skills and Competencies: Excellent communication and interpersonal skills. Ability to work with diverse communities and respect cultural sensitivities. Strong organizational and time management skills. Problem-solving and conflict resolution abilities. Willingness to travel to field locations as needed Desirable: Knowledge of local language(s). Understanding of participatory approaches and community-driven development. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹12,000.00 - ₹13,000.00 per month Education: Bachelor's (Required) Experience: total: 1 year (Required) Location: Lucknow, Uttar Pradesh (Required) Willingness to travel: 100% (Required) Work Location: In person
Community Engagement: Build and maintain strong relationships with community leaders, members, and local authorities. Facilitate community meetings, focus group discussions, and outreach events. Mobilize community members for participation in project activities. Program Implementation: Support the implementation of program activities at the community level in line with project goals. Monitor progress and collect data to track community participation and impact. Identify community needs and report findings to the program team. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Communication and Advocacy: Disseminate information about the NGO’s services and projects to the community. Serve as a point of contact for community feedback and concerns. Advocate for community needs within the organization. Reporting and Documentation: Maintain accurate records of community engagement activities. Prepare regular reports and updates for supervisors. Document best practices and lessons learned from the field. Qualifications and Experience: Bachelor’s degree in Social Work, Community Development, or a related field (or equivalent experience). At least 1–3 years of experience in community mobilization or development work. Experience working with NGOs or community-based organizations preferred. Skills and Competencies: Excellent communication and interpersonal skills. Ability to work with diverse communities and respect cultural sensitivities. Strong organizational and time management skills. Problem-solving and conflict resolution abilities. Willingness to travel to field locations as needed Desirable: Knowledge of local language(s). Understanding of participatory approaches and community-driven development. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹12,000.00 - ₹13,000.00 per month Education: Bachelor's (Required) Experience: total: 1 year (Required) Location: Lucknow, Uttar Pradesh (Required) Willingness to travel: 100% (Required) Work Location: In person
Program Implementation: Coordinate the implementation of NGO programs and activities within the assigned cluster in alignment with organizational goals. Monitor progress against project deliverables and timelines. Ensure adherence to program strategies, work plans, and budgets. Supervision & Staff Management: Provide leadership and guidance to field-level staff such as Community Mobilizers, Volunteers, and Field Officers. Conduct regular team meetings and field visits for mentoring and performance monitoring. Facilitate capacity-building and training sessions for field staff. Community Engagement: Build relationships with community leaders, local authorities, and other stakeholders to facilitate smooth program delivery. Oversee community mobilization efforts to enhance participation in project activities. Monitoring & Reporting: Collect, verify, and compile field-level data and reports. Submit timely and accurate narrative and data reports to the project head office. Identify and escalate field challenges or risks promptly. Qualifications and Experience: Bachelor’s degree in Social Work, Rural Development, Public Health, Education, or a related field (Master’s preferred). 3–5 years of relevant experience in field coordination or team management within an NGO or development program. Strong interpersonal, organizational, and leadership skills. Familiarity with local language(s) and socio-cultural contexts. Proficiency in MS Office and mobile data collection tools. Willingness to travel extensively within the assigned cluster Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹180,000.00 - ₹216,000.00 per year Education: Master's (Preferred) Location: Varanasi, Uttar Pradesh (Required) Work Location: In person
Program Implementation: Coordinate the implementation of NGO programs and activities within the assigned cluster in alignment with organizational goals. Monitor progress against project deliverables and timelines. Ensure adherence to program strategies, work plans, and budgets. Supervision & Staff Management: Provide leadership and guidance to field-level staff such as Community Mobilizers, Volunteers, and Field Officers. Conduct regular team meetings and field visits for mentoring and performance monitoring. Facilitate capacity-building and training sessions for field staff. Community Engagement: Build relationships with community leaders, local authorities, and other stakeholders to facilitate smooth program delivery. Oversee community mobilization efforts to enhance participation in project activities. Monitoring & Reporting: Collect, verify, and compile field-level data and reports. Submit timely and accurate narrative and data reports to the project head office. Identify and escalate field challenges or risks promptly. Qualifications and Experience: Bachelor’s degree in Social Work, Rural Development, Public Health, Education, or a related field (Master’s preferred). 3–5 years of relevant experience in field coordination or team management within an NGO or development program. Strong interpersonal, organizational, and leadership skills. Familiarity with local language(s) and socio-cultural contexts. Proficiency in MS Office and mobile data collection tools. Willingness to travel extensively within the assigned cluster Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹180,000.00 - ₹216,000.00 per year Education: Master's (Preferred) Location: Varanasi, Uttar Pradesh (Required) Work Location: In person
Program Implementation: Coordinate the implementation of NGO programs and activities within the assigned cluster in alignment with organizational goals. Monitor progress against project deliverables and timelines. Ensure adherence to program strategies, work plans, and budgets. Supervision & Staff Management: Provide leadership and guidance to field-level staff such as Community Mobilizers, Volunteers, and Field Officers. Conduct regular team meetings and field visits for mentoring and performance monitoring. Facilitate capacity-building and training sessions for field staff. Community Engagement: Build relationships with community leaders, local authorities, and other stakeholders to facilitate smooth program delivery. Oversee community mobilization efforts to enhance participation in project activities. Monitoring & Reporting: Collect, verify, and compile field-level data and reports. Submit timely and accurate narrative and data reports to the project head office. Identify and escalate field challenges or risks promptly. Qualifications and Experience: Bachelor’s degree in Social Work, Rural Development, Public Health, Education, or a related field (Master’s preferred). 3–5 years of relevant experience in field coordination or team management within an NGO or development program. Strong interpersonal, organizational, and leadership skills. Familiarity with local language(s) and socio-cultural contexts. Proficiency in MS Office and mobile data collection tools. Willingness to travel extensively within the assigned cluster Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹180,000.00 - ₹216,000.00 per year Education: Master's (Preferred) Location: Varanasi, Uttar Pradesh (Required) Work Location: In person
Overview Society of Community Health Oriented Operational Links, popularly known as SCHOOL is a not-for-profit organization founded in the year 2007. With a strong focus on empowerment, equality and participation, SCHOOL works towards achievement of ‘SDG-3 – Good Health and Wellbeing’ as the last mile, and reaches out to the most vulnerable populations across India. SCHOOL through its flagship initiative ‘Vriddha Mitra’ works with vulnerable older people in India. At VM Plus, we are committed to enriching the lives of senior citizens (60+) by offering personalized care and services that prioritize their physical and emotional well-being. From companionship, medical support, mobility assistance, and medication management to nutrition and physical activities—all delivered in the comfort of their homes—we ensure they enjoy a fulfilling and comfortable second innings. As trusted partners to families, we create an environment of dignity, care, and comfort, empowering elderly individuals to embrace their golden years with ease, happiness, and peace. What we are looking for! We are looking for a Telecaller to lead and coordinate health-related interventions under the Vriddha Mitra Plus program. They manage inbound/outbound calls for elderly clients, ensuring timely service booking, structured feedback, and app support in line with VM+ standards. Job duties and responsibilities Client Handling: - Greet and assist callers using approved scripts. - Confirm service needs, book appointments, and provide app guidance. - Collect structured feedback post-service. Call Management: - Target: 30–40 calls/day. - Maintain call logs with complete details. - Submit daily report by 6:30 PM. App & Service Support: - Help clients with app installation and usage. - Raise IT tickets for unresolved app issues. Conduct & Confidentiality: - Follow elderly-friendly communication. - Sign and adhere to confidentiality agreements. - Maintain a respectful and professional tone. Weekly quality checks and feedback sessions. - Step 1: Supervisor - Step 2: Field/App Team - Step 3: Service Manager (within 4 hrs for critical cases) Required qualifications, experience and skills . Excellent verbal and written communication skills in English, Marathi and Hindi. Ability to work collaboratively with multi-disciplinary teams and community health workers. Strong organizational skills and proficiency in MS Office management tools. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Marathi (Preferred) Location: Gwalior, Madhya Pradesh (Required) Willingness to travel: 75% (Required) Work Location: In person