Productivity Technical Specialist-Atlassian

3 - 7 years

9 - 13 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Productivity Technical Specialist to join our team. The ideal candidate will have a strong background in Atlassian development and administration, with hands-on experience configuring, maintaining, and customizing Jira, Confluence, and other Atlassian tools.
Roles and Responsibility
  • Develop and maintain Jira solutions, ensuring they are built based on requirements and agreed standards.
  • Provide expert guidance on Jira and Confluence best practices, including site architecture, content management, and user permissions.
  • Collaborate with stakeholders to support productivity through ad hoc solution development, direct engagement, and partnerships.
  • Technically direct the governance, architecture, and standard best practice use of Atlassian toolsets.
  • Build relationships with key members of other core business functions and Technology teams to influence the correct use of Atlassian.
  • Drive alignment and standardization with a global first approach.
  • Keep yourself up to date on the latest digital and technology developments, particularly with a focus on Atlassian roadmap and AI.
  • Leverage your technical knowledge to write, produce, and present technical articles, videos, and presentations.
  • Stay updated on technology advances with a focus on Atlassian, sharing your knowledge in the active user community.
  • Troubleshoot and resolve Atlassian-related issues, providing timely and effective support to users.
  • Offer modern and flexible ways of working for colleagues, exploiting data and intelligence to improve stakeholder experience when using Atlassian.
  • Work as part of a self-managed, autonomous team, collaborating to identify and achieve the right solution and approach.
  • Uphold security and privacy standard practices, ensuring security is embedded in each activity.
  • Continually learn and facilitate the democratization of technology.
Job Requirements
  • Proven experience in Atlassian development and administration, with hands-on experience configuring, maintaining, and customizing Jira, Confluence, and other Atlassian tools.
  • Essential blend of technical, interpersonal, and strategic skills, with a solid understanding of workflows, automation, and integration with other business systems.
  • Understanding of multiple technical areas, such as Microsoft 365, Microsoft Power Suite, SaaS productivity products, project and change management, stakeholder engagement, and commitment to upholding security and privacy standards.
  • Relevant qualifications or equivalent, including Atlassian Certified Professional, along with experience with agile methodologies and IT service management frameworks.
  • Ability to be flexible and organized with a product backlog and multiple inflight products and projects.
  • Good communicator and comfortable talking to people, both individually and in front of a group, experienced in providing technical support, training, and guidance to end-users.
  • Able to influence while problem-solving and build customer and partner relationships.
  • Be able to work independently and cross-collaborate, working in a fast-paced environment where technology and customer requirements change regularly.
  • Possess a passion for technology, continuous learning, problem-solving, and critical thinking.
  • Diversity, Equity, and Inclusion: At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong. As a business and an organization with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.. Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge supporting the development of ideas through the research process to scholarship that is certified, taught, and applied.. Learn about Sage | About our companies | Open editor positions. Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.
Additional Info
The company offers a dynamic work environment and opportunities for professional growth and development.

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