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Production Support Professional

Production Support Professional

Virtusa

6 - 11 years

2 - 5 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

production support appdynamics python apis software design pytorch splunk aem analytics aws site reliability engineering log analysis datadog

Work Mode

Work from Office

Job Type

Full Time

Job Description

p1,C3,STS

Experience 3 to 5 Years of experience in -Design, develop, and deploy GenAI/Agentic AI applications leveraging frameworks such as LangChain, ChromaDB, OpenAI, PyTorch, Streamlit, and other emerging agentic frameworks.

Implement multi-agent systems, orchestration flows, and autonomous task execution using MCP and A2A frameworks.

Perform gap analysis, optimization, and troubleshooting of AI-driven workflows and pipelines.

Build modular, reusable, and scalable AI components integrated into enterprise ecosystems.

Collaborate with product, data, and engineering teams to deliver end-to-end GenAI solutions.

Technical Skills

Secondary Focus: Site Reliability Engineering (SRE)

Provide L2 Support with exposure to Splunk, DataDog, AEM Analytics, AppDynamics, and conduct error/alert log analysis.

Support UI/Infrastructure reliability, monitoring, and incident resolution.

Ensure reliability and performance of AI-powered applications on AWS cloud platforms.

Required Skills & Experience

Proven experience in GenAI/Agentic AI development with a strong grasp of autonomous agents, orchestration, and reasoning frameworks.

Awareness and hands-on exposure to MCP (Model Context Protocol) and A2A (Agent-to-Agent) frameworks.

Strong Python proficiency and expertise with AI/ML frameworks (PyTorch, LangChain, OpenAI APIs, etc.).

Hands-on experience with AWS, especially AWS OpenAI and Cognitive Services.

Familiarity with CI/CD pipelines, modular software design, and testing best practices.

SRE experience in error log analysis, monitoring, and cloud reliability practices.

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Production Support Professional