Production Support / Application Support mphasis

Cloudxtreme

3 - 7 years

4 - 9 Lacs

pune

Posted:1 week ago| Platform:

Apply

Skills Required

linux splunk production support batch monitoring incident management release & deployment

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & Responsibilities

Provide
L2 Production / Application Support
for business-critical applications.
Monitor applications using
Splunk and batch monitoring tools
to ensure system availability.
Perform
incident management
, troubleshooting, and root cause analysis within SLA.
Handle
Linux server operations
, including log analysis and basic admin activities.
Support
release, deployment, and post-deployment validation
activities.
Coordinate with development, QA, and infrastructure teams for issue resolution.
Perform proactive monitoring and preventive maintenance to avoid production issues.
Prepare incident reports, RCA documents, and support documentation.
Work in
shift-based / production support environment
as required.

Preferred Candidate Profile

3 5 years
of hands-on experience in
Production / Application Support (L2)
.
Strong working knowledge of
Linux
(commands, logs, process monitoring).
Hands-on experience with
Splunk
for monitoring, alerting, and log analysis.
Experience in
batch job monitoring
and resolving batch failures.
Exposure to
release and deployment support
activities.
Experience working in
247 or shift-based production environments
.
Good understanding of
ITIL processes
(Incident, Problem, Change Management).
Strong analytical, troubleshooting, and communication skills.
Ability to join
immediately
and attend
F2F drive
.

More Jobs at Cloudxtreme

Sap Crm Technical Consultant

Hyderabad, Pune, Bengaluru

6.0 - 11.0 yrs

INR 11 - 20 Lacs

.NET Application Developer

Chennai, Bengaluru, Delhi / NCR

6.0 - 11.0 yrs

INR 13 - 15 Lacs

Java Developer

Hyderabad, Chennai, Bengaluru

7.0 - 12.0 yrs

INR 22 - 25 Lacs

Angular Developer

Hyderabad, Chennai, Bengaluru

8.0 - 13.0 yrs

INR 15 - 30 Lacs

Independence ops Sr. Analyst

Hyderabad

4.0 - 6.0 yrs

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.