Posted:20 hours ago|
Platform:
Work from Office
Full Time
Incident Management, Client Support, Service Level Agreements (SLAs), Documentation and Reporting, Collaboration
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (especially PowerPoint).
• Familiarity with incident management tools and methodologies.
• Ability to build strong relationships with clients and team members.
• Previous experience in production support, incident management, and corporate travel services
is preferred but not mandatory.
• Strong understanding of API functionality and hotel booking systems is a plus.
• Excellent communication skills, both verbal and written, with the ability to explain technical
concepts to non-technical audiences.
• Proven ability to manage multiple tasks, prioritize effectively, and work under pressure.
• Travel industry experience is highly desirable.
• Flexibility to work weekends and provide on-call support is required.
• Our team operates 24/7, so hours may vary to meet our SLAs.
HotelHub Technology Pvt Ltd.
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