Production Specialist

As a Production Specialist in the Chief Security Office at Deutsche Bank, your role involves being end-to-end responsible for designing and driving controls in line with control objectives. You will be ensuring the supply of IT services to the bank, resolving events and complex issues, identifying areas for IT design improvement, and providing technical delivery governance on all related IT platforms. Your key responsibilities include: - Resolving events and complex issues with an awareness of overlapping and different technology areas - Identifying opportunities to strengthen IT designs and provide value to the bank - Partnering with product development to incorporate business needs into product design and branding approaches - Providing technical delivery governance on IT platforms and delivering technical expertise for support during outages - Embracing a Continuous Service Improvement approach to drive efficiencies and streamline support activities To qualify for this role, you should have: - Bachelor's degree in Computer Science, Information Security, or related field - Related industry certifications in cyber security would be advantageous - Proven hands-on experience (5+ years) in a production support role following ITIL service management practices, preferably in the Banking industry - Excellent stakeholder management skills, strong problem-solving abilities, and the capability to work under pressure during critical incidents - Hands-on experience with secrets management platforms, cloud platforms, ServiceNow, and familiarity with DevOps toolchain for effective issue troubleshooting and support provision At Deutsche Bank, you can benefit from a range of perks under our flexible scheme, such as best in class leave policy, gender-neutral parental leaves, sponsorship for industry certifications, and comprehensive insurance coverage for you and your dependents. The company culture is focused on empowerment, responsibility, commercial thinking, initiative, and collaboration, with a commitment to a positive, fair, and inclusive work environment. For further information about Deutsche Bank and our teams, please visit our company website: [Deutsche Bank](https://www.db.com/company/company.htm),