Product Trainer

As a Product Expert at Capillary University, your role involves managing the Training Academy end-to-end. This includes building and overseeing training programs to ensure high engagement and participation among Capillary employees, associates, partners, and customers. You will be an integral part of the Product Team, collaborating directly with Department Heads from various functions such as Customer Success, Implementation, and Pre-Sales Teams that utilize Capillary products. Your key responsibilities include: - Collaborating with Product leaders to curate training content and quizzes focusing on specific Product features. - Developing questionnaires and categorizing them based on difficulty levels to align with different Product certification courses like Baseline, Practitioner, and Advanced. - Conducting live training sessions with Product/Functional experts to enhance your understanding of the product features. - Managing the Training platform by ensuring it is regularly updated with relevant courses, on-demand webinars, and quizzes. - Implementing innovative engagement strategies, such as gamification, to drive high participation rates among the audience. - Maintaining a high aspirational value for the Training academy and fostering a strong learning culture within Capillary. No additional details about the company were provided in the job description.,