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Temenos
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Product Support Professional

Product Support Professional

3 - 8 years

|

35 - 40 Lacs

Posted:5 days ago| Platform:

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Skills Required

change management production support coding analytical javascript customer support html ssis product support sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

You will Implement robust business logic, including data abstraction, dependency injection, and core rule processing.
You will Architect and manage the data access layer utilizing Entity Framework and LINQ.
You will Integrate data from core systems via daily SSIS job executions.
You will Create and maintain Crystal Reports for multi-format output including PDF and Excel.
You will Optimize application performance, scalability, and ensure adherence to coding best practices.
You will Collaborate with cross-functional teams to gather requirements and deliver solutions.
You will Diagnose, troubleshoot, and resolve production issues promptly.
Manage defect lifecycle in JIRA:
- Analyze reported issues and coordinate with customers for clarification. - Apply fixes in .NET code and deploy updated packages to the QA team. - Post QA sign-off, deliver packages for UAT or production deployment.
You will Maintain comprehensive documentation and comply with change management protocols

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