Product Steward

The Product Steward in the mother plant collaborates closely with the global Product Steward team. They are the link between Print Application Service, Product Development and the local mother plant. They accompany the existing portfolio in the respective mother plant throughout the product lifecycle from handover from development to phase out control. In doing so, they support the Print Application Service in processing complaints and modifying the portfolio and track the portfolio's performance in production.

The Product Steward mother plant is supported in their work by the global Technology Management Offset teams.

The Product Steward mother plant reports disciplinarily into the respective function (either Head of Technology Management Offset or Head of Production). Technically reporting is managed in the matrix function towards the respective Technology Management Offsets section leader.

In detail:

• Taking over responsibility for product series from development starting from serial production status onwards
• Deputy for technology management for running scale up process in the mother plant
• Monitor process stability of portfolio products through monitoring process and decide on modifications where necessary in alignment with the development team and the Product Stewards team
• Contact person for QA in case of deviations from specification, decision on corrections, recipe/specification changes, rework
• Contact person for production team for any production related issues or improvements
• Responsible for steering root cause analysis for claims related to respective production site
• Control phase out, rework of remaining quantities, sell off remaining stocks
• Processing of returned products and dead/slow moving stocks
• Support for Print Application Service regarding problem solving related to production site
• Product modifications within the scope of the modular system in alignment with product development team and Product Steward team

Requirements

• Successfully completed training as a chemical laboratory technician or comparable training
• At least 3 years of professional experience in the development of ink systems for offset printing
• At least 3 years of professional experience in the field of application technology in the printing industry
• Very good user skills with the SAP modules QP, PP, MM, especially for the creation of finished inks and the tracking of performance KPIs
• Good user skills with MS Office applications
• Very good knowledge of English, both written and spoken
• Personal working style: logical, structured approach, high degree of independence, ability to work under pressure, flexibility and diligence