Product Portfolio Operations Associate

If you enjoy coordinating product initiatives and gathering strategic inputs, this opportunity is for you. Utilize your experience and analytic prowess to calculate key metrics and facilitate change in a collaborative, dynamic environment. The Product Portfolio Operations Associate will be essential in enhancing the efficiency and effectiveness of Chase Travel Product teams. This role involves supporting tools, developing processes, and assisting with planning, executing, and analyzing product operations projects. The ideal candidate should have strong expertise in Jira, Confluence, and process implementation. Job responsibilities include providing support and administration for Jira and Confluence to enhance team collaboration and project tracking. Ensure tools are configured optimally to meet the needs of the product teams, including tracking vendor enhancements that impact ways of working. Support other PPO reporting tools as implemented. Develop and implement processes that improve the efficiency and effectiveness of product operations. Identify opportunities for process and tool improvements and promote continuous innovation. Support the integration of multiple acquired entities into Chase CCB processes, standards, and controls. Manage integration and enhancement projects or workstreams to work towards CCB alignment and Integration. Collaborate with cross-functional teams to ensure seamless execution of projects. Assist in planning, executing, and analyzing product operations related projects. Create and maintain reports and dashboards to track project progress and performance. Analyze data to provide insights and support decision-making within product operations. Required qualifications, capabilities, and skills include proficiency in Jira and Confluence site and user administration and configuration. Experience with process implementation and improvement methodologies. Strong project management skills to coordinate and execute projects effectively. Ability to manage multiple initiatives and prioritize tasks. Strong analytical skills to interpret data and provide actionable insights. Proficiency in data analysis tools and techniques. Excellent communication skills to work effectively with cross-functional teams and stakeholders. Ability to facilitate collaboration and knowledge sharing across the organization. Ability to troubleshoot technical issues and implement effective solutions. Creative problem-solving skills to address challenges and drive improvements. Preferred qualifications, capabilities, and skills include proficiency with Jira, Confluence, Python, APIs, GitHub, and Excel.,