Product Owner - Platform Rollout & Customer Experience

The Product Owner Platform Rollout & Customer Experience position at iVoyant requires a minimum of 5 years of experience in Product Ownership or Product Management within SaaS, low-code, or cloud-native platforms. iVoyant, a company dedicated to simplifying enterprise integration through its low-code, cloud-native platform, is expanding its suite of SaaS products and is seeking a Product Owner who excels at combining product vision, engineering execution, and customer engagement. In this role, you will be responsible for overseeing multiple product lines from pre-launch coordination to customer adoption at scale. Your duties will include defining and maintaining product roadmaps aligned with business objectives and customer requirements, collaborating with engineering teams to prioritize features, and engaging with both internal and customer leadership to ensure successful product delivery and adoption. You will also play a key role in conducting discovery sessions, user workshops, and demos with enterprise customers, gathering feedback to enhance customer success and retention. Additionally, you will lead the development of product documentation, provide training and support to internal teams and customers, and collaborate with cross-functional teams to deliver customer-friendly solutions. The ideal candidate for this position will have at least 5 years of experience as a Product Owner or Product Manager in SaaS or cloud environments, a track record of leading roadmap discussions and customer-facing presentations, strong communication skills for technical and executive audiences, and proficiency in Agile tools such as Azure DevOps, Jira, or Aha! Experience with low-code integration platforms, cloud infrastructure concepts, and Agile certifications would be considered advantageous. If you are a proactive and strategic thinker with a passion for driving product success through customer engagement and collaboration across teams, this role at iVoyant may be the perfect fit for you.,