Product Manager II

The Role

As a Product Manager II on the Chegg Skills team, you will help build best-in-class skills products, courses, and features that empower learners worldwide to acquire job-ready skills, advance their careers, and achieve their professional goals. You will collaborate cross-functionally with other Product Managers, UX and Instructional Designers, Engineers, Product Marketers, Data Scientists, Career Success teams, Content Creators, and Data Analysts to deliver impactful, outcome-focused, and delightfully engaging end-to-end experiences across Chegg Skills web, mobile, and learning platforms.

The ideal candidate is a proven customer- and data-obsessed Product Manager with experience taking skills-based or education-to-employment products/features from zero to launch, oroptimizing existing learning and career pathways for growth and retention.

You should be a curious seeker of insights, have deep empathy for adult learners and job-seekers, possess a strong passion for the product management craft, thrive in a growth-oriented environment, and be excited to work with fast-paced, mission-driven teams focused on transforming lives through skills education.

Role & Responsibilities

• Collaborate with cross-functional members of the Product Team to define, scope,

deliver, launch, optimize, and report on key features and functionality needed to meet long-term Product Vision, near-term Product Strategy, Annual Programs, and OKRs.

• Flexible in daily working hours to provide overlap with working hours of US-based teams.

• Define detailed use cases, product requirements, user flows, and technical

specifications needed to support Chegg's quality standards for product development.

• Deliver and report on the performance of product experiences launched, developing

hypotheses and recommendations on next steps.

• Take a data-driven approach to making decisions and gaining user insight, leveraging rigorous A/B testing, qualitative/ quantitative research, customer feedback, data analysis tools, and your heuristics through the product.

• Deliver committed roadmap initiatives in-scope, on time, and with great quality, helping Product Teams to rationalize trade-offs and priorities.

• Keep a pulse and awareness around industry trends, business and financial performance/levers, and market competitors.

• Communicate status, outcomes, and ideas with members of the Product & Project Teams, and stakeholders proactively and frequently, using a variety of methods and styles.

• Report on common sources of technical issues or questions and make recommendations to the product dev team

Required Qualification & Skills

• Bachelor's degree plus 5 years of related product management experience

• Self-motivated and willing to learn and develop skills/knowledge

• Independent, organized& proactive.

• Highly responsive, flexible, and adapts well to change.

• Able to proactively communicate ideas effectively within a professional environment with team members, stakeholders, and leaders.

• Proficient at principles and best practices of user-led design thinking and agile product development. Has extensive experience applying the majority of these principles in end-to-end or stages of the product development lifecycle for either a consumer-facing web or native application.

• Experience in developing product strategies with Product Leaders guidance, transforming a strategy into a prioritized roadmap and feature backlog, and working directly with one or several engineering squads.

• Proficient in a variety of product analyses, inclusive of A/B testing, quant/qual research, customer interviews/feedback, and use of data analysis tools (e.g. Amplitude, Content Square).

• Demonstrated on-time and in-scope delivery of large or complex product features/functionality or strategic programs, generating value to the end-user and business.