Product Manager, Commerce Platform

As a seasoned and proven product leader at AppDirect, your role will involve leading the strategic direction and execution of key parts of the AppDirect commerce platform, including checkout, order management, and productivity. By defining and communicating the vision, strategy, and roadmap for key commerce and administrative functions, you will align with business goals and market needs. Your responsibilities will include: - Gathering and analyzing customer feedback, market trends, and competitive data to inform product decisions and prioritize enhancements. - Working closely with Engineering, Design, Marketing, and Operations teams to deliver solutions that meet customer needs and drive business growth. - Overseeing the entire product lifecycle from ideation through launch and iteration, defining and tracking success metrics for continuous improvement and innovation. - Maintaining clear and proactive communication with stakeholders to ensure alignment and transparency throughout the product development process. - Optimizing the purchase and checkout processes for scalability, efficiency, and user satisfaction, leveraging data-driven insights and best practices. Qualifications required for this role include: - 7+ years of experience in product management, with a focus on commerce platforms, order management, shopping cart, checkout, and fulfillment services processes. Experience with eCommerce or subscription billing is a plus. - A track record of building AI-based product recommendations based on customer signals and purchase behavior. - Strong understanding of digital commerce technologies, enterprise search, data visualization, event-driven architecture, and UX design principles. - Proven ability to lead and inspire cross-functional teams towards a common vision. - Proficiency in data analytics tools and metrics-driven decision-making. - Excellent ability to articulate complex ideas to both technical and non-technical audiences. AppDirect fosters a values-driven culture that enables you to Be Seen, Be Yourself, and Do Your Best Work. As a global citizen, you will play a crucial role in enabling the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service, powering millions of subscriptions worldwide for organizations. At AppDirect, privacy is taken very seriously. For more information about the use and handling of personal data from job applicants, please read the Candidate Privacy Policy. For general privacy practices, please refer to the AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice.,