You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Customer Acquisition Experiences (CAE) , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost, feature and functionality, risk posture, and reliability
- Manages key relationships Work with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs and drive results.
- Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences by communicating often and effectively.
- Define the problem and ask questions and and where our platform sits in the Chase ecosystem by being a technical & customer problem solver. Understand the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products.
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Deep understanding of the needs of retail branches, branch associates, and their leadership as key end users and stakeholders and experience rolling out mission-critical software to the field
- Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
- Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills
- Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery
- Experience working in financial services, acquisition, digital products, online and mobile platforms, etc.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Customer Acquisition Experiences (CAE) , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost, feature and functionality, risk posture, and reliability
- Manages key relationships Work with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs and drive results.
- Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences by communicating often and effectively.
- Define the problem and ask questions and and where our platform sits in the Chase ecosystem by being a technical & customer problem solver. Understand the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products.
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Deep understanding of the needs of retail branches, branch associates, and their leadership as key end users and stakeholders and experience rolling out mission-critical software to the field
- Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
- Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills
- Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery
- Experience working in financial services, acquisition, digital products, online and mobile platforms, etc.
