5 years

39 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Work Experience : 5+ Years

Work Timings : General Shift

Location: Currently remote but will transition to onsite in Bangalore starting April or before April 2026

Responsibilities:

Primary KPI - Program Management for CloudLabs engineering

Secondary KPI- Product Management / Roadmap owner

Accountabilities: Program Management

  • Be the face of CloudLabs Engineering for customers and maintain exceptional customer experience/satisfaction in terms of program and product management.
  • Accurately translate customer/leadership requirements (Prepare Functional Requirements) into technical requirements for the engineering team and set customer/leadership expectations in terms of scope/timelines/updates.
  • Prioritize and own projects delivery, ensuring on time and within scope.
  • Identify and Highlight risks well in time to manage customers /leadership/internal team’s expectations.
  • Facilitate cross-functional collaboration to improve communication and alignment between engineering, services, support, and sales teams.
  • Demonstrate pattern of support team understanding product more, resulting in reduced basic requests from support/services to intern.

Accountabilities: Product

  • Enable Product Manger to be successful in their role.
  • Define Product Roadmap, in sync with customer / leadership/internal requirements.
  • Maintain Product release notes (internal and customer facing)
  • Conduct customer interviews / product research and come up with product strategy.
  • Identify how customers / users are using the product and identify data driven insights.
  • Release planning, coordination, documentation, and internal teams training

Job Types: Full-time, Permanent

Pay: Up to ₹3,900,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Provident Fund

Application Question(s):

  • How many years of experience do you have working as a Product Lead or in a similar role?*
  • How many years of experience do you have in Program Management?*
  • How many years of experience do you have in Product Management?*
  • What is your current CTC (In LPA)?*
  • What is your expected CTC (In LPA)?*
  • How soon can you join?*
  • If you are currently serving or have served your notice period, please mention your last working day (DD/MM/YYYY).*

Work Location: In person

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