Profile Details: Work Timings: Rotational Shift Experience: 1 to 5 years We are seeking a dedicated and customer focused L1 Support specialist to join our support team. The ideal candidate will be the first point of contact for users experiencing any L1 issues. You will be responsible for diagnosing and resolving basic problems, providing timely and effective support, and escalating more complex issues to higher-level support as necessary. Key Responsibilities: SLA Management: Respond to incoming support requests via email, or ticketing system, ensuring all incidents are logged and tracked appropriately. Follow the SLA Process and Diagnose and resolve basic issues, providing step-by-step assistance to users. Escalate unresolved issues to L2/L3 support teams with detailed documentation and troubleshooting steps already taken. Customer Service: Maintain a high level of customer satisfaction by providing clear communication, regular updates, and timely resolutions. Assist in the setup, configuration, and deployment of hardware and software for new and existing employees. Regularly monitor system performance and alerts and take preventive measures to avoid potential issues. Ensure compliance with company policies, procedures, and security protocols at all times. Requirements Previous experience in a customer service or technical support role is highly desirable. Basic understanding of computer hardware, software, Familiarity with common operating systems (Windows, Mac OS, Linux). Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Strong analytical and problem-solving skills with a keen attention to detail. A strong commitment to providing exceptional customer service and a positive user experience. Ability to work effectively both independently and as part of a team. Willingness to work in shifts, including nights, weekends, and holidays, as required. Cloud knowledge is MUST - Any fundamental certification in any cloud (Azure/ AWS) Job Types: Full-time, Permanent Pay: Up to ₹550,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Shift allowance Application Question(s): How many years of prior experience into customer service or customer support role? Are you comfortable working in Rotational shift? What is your current CTC (in LPA)? What is your expected CTC (in LPA)? How Soon can you join? Do you have prior experience of azure /cloud technology? MUST What is your Understanding on Cloud Technology? Location: Bengaluru, Karnataka (Required) Work Location: In person

Work Experience : 3+ Years Work Timings : General Shift Location: Currently remote; will be onsite in Bangalore from December 2025 Design Amazing user experiences for various Spektra products, Impacts experience for 20K+ users every month. Spektra Systems is seeking an experienced UI/UX designer to design products impacting 20K + users every month. If you are someone who thrive for impactful experiences and follows philosophy – “Design is never done” this may be a fit for you. You would be master of UI/UX designing tools (Adobe or anything else of your preference). You are creative and understands building SaaS application experiences in a B2B and B2C segment. Responsibilities Work with Product leadership to propose and build products and features that meet customer needs and are aligned with business strategy. Work on products to implement and improve usability and behavior design efforts. Lead efforts to create a consistent user and brand experience at every touchpoint of the product, mapping user flows, design screens, and oversee building process across responsive web product. Take high-level product ideas from conception to mock-ups, wireframes, and finished renderings, working with the engineering team and product owners. Implement user flows, interactions, and experiences that are simple, intuitive, and consistent across web browsers. Partner with product and engineers to oversee the user experience of new features and products from conception through launch. Requirements 3+ years of web browser product design experience. Proven track record of designing beautiful and usable interfaces. Fluent in design and prototyping techniques, principles, and tools like Sketch, Figma and Adobe Suite. Ability to solve problems creatively and effectively. Embrace an interactive design process and is receptive to feedback. Excellent communication skills with the ability to articulate design decisions clearly. Good knowledge of Human Interface Guidelines and Material Design Guidelines. Up-to-date with the latest UI trends, techniques, interaction design trends, usability principles, and platform guidelines. Experience in a startup or other fast-paced environment is a plus. Job Types: Full-time, Permanent Pay: Up to ₹1,030,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Performance bonus Application Question(s): Howmnay years of total experience experience into UI/UX Designing? How many years of prior experience designing B2B and B2C, SaaS applications? Please share your portfolio which contains your work and Designs * Mandat What is your Current CTC ( In LPA)? What is your expected CTC ( In LPA)? How soon can you join? If you are currently serving/served your notice period, mention your last working day Location: Currently remote; will be onsite in Bangalore from December 2025, Are you OK? Work Location: In person

Work Experience : 0 to 2 years Work Timings : US Shift City : Bengaluru Spektra Systems is looking for high-performing Account Executives to own the complete sales cycle for our suite of products. In this role you will drive strategic conversations, manage deal cycles from discovery to close, and serve as a trusted advisor to prospects. You’ll be assigned to one of our product lines and empowered to work directly with inbound leads and marketing-qualified accounts. You’ll collaborate cross-functionally with Product, Pre-Sales, and Customer Success teams to close high-impact deals and contribute to our growth story. Key Responsibilities: Own the entire sales cycle: discovery, qualification, solution mapping, proposal, negotiation, and closure. Understand each product offering in-depth to effectively pitch and tailor conversations based on prospect needs and market context. Drive value-based, consultative selling conversations that address business pain points and ROI. Work with inbound leads, marketing-generated interest, and existing pipeline to build and convert opportunities. Collaborate with Product and Pre-Sales teams to deliver effective product demos, proposals, and customized solutions. Accurately maintain deal stages, notes, and forecasting data in Salesforce CRM/HubSpot. Manage multiple concurrent opportunities while consistently hitting or exceeding assigned quotas. Build long-term relationships with clients to support upsell and cross-sell opportunities post-sale. Ideal Candidate Profile: 0-2 years of B2B full-cycle sales experience, preferably in SaaS, Cloud, or Tech services. Proven track record of consistently hitting or exceeding sales targets. Strong solution selling skills, with the ability to understand technical products and explain value in business terms. Excellent verbal and written communication skills, with confidence engaging mid to senior-level decision-makers. Self-starter, goal-oriented, and comfortable working remotely in a fast-paced environment. Preferred Qualifications: Experience in selling cloud technologies (Azure, AWS, GCP), SaaS platforms, or developer/IT productivity tools. Familiarity with Salesforce/HubSpot or similar CRM tools for pipeline and activity management. Bachelor’s degree in Business, Marketing, Technology, or related field. What We Offer: Opportunity to sell across innovative, fast-growing product lines. Highly collaborative and performance-driven team culture. Competitive compensation with performance-based incentives. Ready to own the sales journey and grow with a product-first tech company? Apply now to join our growing Sales Team at Spektra Systems. Job Type: Full-time Pay: Up to ₹700,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Schedule: Fixed shift Monday to Friday US shift Supplemental Pay: Performance bonus Shift allowance Application Question(s): How many years of prior experience in B2B full-cycle sales -preferably in SaaS, Cloud, or Tech services Years of prior work experience / familiarity with the US/North America market? How many years of prior experience in selling cloud-based SaaS products? .Are you comfortable working in US working hours (6 PM – 3 AM IST) Your LinkedIn profile link here What is your current CTC (In LPA) What is your expected CTC (In LPA) How soon can you join? If you are currently serving or have served your notice period, please mention your last working day (DD/MM/YYYY)