Product Designer

About the Role

Product Designer

Key Responsibilities

1. User Experience & Interface Design

Own the shopping and post-shopping funnel:

• Cart & Checkout

• Coupons & Offers

• Delivery & Address Management

• Payments

• Order Confirmation

• Order Tracking

• Cancellations, Returns & Refunds

• Loyalty, Memberships, Notification Centre & Overall Loyalty Experience

2. Research & Insights

• Conduct user research, usability testing, and competitive benchmarking for e-commerce experiences.
• Translate customer pain points and business insights into product improvements.

3. Design Systems & Prototyping

• Create wireframes, UI designs, prototypes, and interaction flows in Figma.
• Contribute to the design system ensuring consistency across web and app.

4. Collaboration & Cross-Functional Alignment

• Partner with Product, Engineering, Growth, Marketing, and Business teams to define requirements and deliver high-quality experiences.
• Ensure accurate design implementation and continuous iteration post-release.

5. Data-Driven Design

• Use analytics, experimentation, heatmaps, funnel data, and A/B testing to refine the shopping and checkout experience.
• Iterate rapidly based on performance insights and user feedback.

Requirements

• Minimum 2 years of hands-on experience designing e-commerce experiences

  (web/app).

• Proven experience designing checkout and post-order journeys

  (MUST HAVE).
• Total

  24 years

  of experience in Product Design, UX/UI, or Interaction Design.
• Strong portfolio showcasing end-to-end design work for consumer-facing digital products.
• Proficiency in

  Figma

  and modern prototyping tools.
• Deep understanding of UX principles, user-centered design, and conversion-driven design patterns.
• Ability to simplify complex journeys into intuitive experiences.
• Strong collaboration and communication skills.

Nice to Have

• Experience with personalization, recommendations, loyalty programs, or subscription models.
• Background in high-growth D2C or marketplace businesses.