Product Data Analyst

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for supply chain optimization, pricing strategy, service fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in the US, UK, Germany, France, Italy, Japan, Poland, India, and group headquarters in Sweden. We believe that our greatest strength lies in our People. Our unique company culture has been appreciated by our Employees, and we are winning the hearts and minds of world-leading organizations such as JCB, Kubota, Electrolux, Toyota, Renault, and Hitachi. The Product Data Analyst role is pivotal in shaping the future of data-informed decision-making within the Product organization. Reporting to the Principal Product Analyst, this position will be part of a growing Product Analytics team focused on embedding data deeply into the product development lifecycle from discovery to delivery. As a trusted analytical partner to Product Managers, Designers, and Engineering Leads, you will help uncover user behaviors, evaluate feature effectiveness, and measure product performance with rigor and clarity. As a Product Data Analyst, you will partner with Product, Design, Engineering, and Program teams to define, measure, and evaluate product success metrics. You will translate business questions into well-defined data problems and analytical approaches, design and implement dashboards and reports, conduct in-depth analyses, identify actionable insights, and develop scalable frameworks, models, and processes to streamline recurring analyses across the product portfolio. Additionally, you will contribute to the data literacy of the wider product organization by guiding best practices in instrumentation, event tracking, and KPI definition. The ideal candidate for this role should have 5+ years of experience in product analytics, growth analytics, or similar data roles, preferably in a tech or digital product environment. Strong command of SQL and experience with large datasets, proficiency in data visualization tools, solid understanding of A/B testing, experimentation frameworks, statistical analysis techniques, and experience working closely with product development teams in agile environments are required. A Bachelors or Masters degree in a quantitative field and experience with Python or R for data analysis are preferred. Familiarity with digital product instrumentation and a passion for continuous learning are also valued. Join us at Syncron to be at the forefront of transforming how decisions are made with data across our product portfolio. Work in a collaborative, high-impact environment where your insights directly shape the user experience and product success, and help define and build the product analytics culture and systems from the ground up. If you are unsure if you meet all the job requirements but passionate about the role, we encourage you to apply. Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds, believing in transferable skills and a shared passion for success.,