Syncron accelerates leading manufacturers and distributors to capitalize on the world’s new service economy. We enable the optimization of service quality and delivery, yielding increased customer loyalty while helping our customers transition successfully to future service-driven business models. With more than $3 billion in annual value creation across OEMs and distributors in automotive, construction, mining, agriculture and industrial equipment, medical device, consumer durables, high tech, aerospace and other industries, Syncron connects and synchronizes every aspect of aftermarket service. With our industry-leading investments in AI and ML, Syncron offers the first innovative, customer-endorsed, and complete end-to-end intelligent Service Lifecycle Management (SLM) solution portfolio. Syncron’s offer encompasses leadership solutions including: service parts planning, parts and contract price optimization, warranty and supplier recovery management, field/depot service management and service technician enablement. Delivered on the Syncron Service Lifecycle Management (SLM) platform, our solutions offer our customers competitive differentiation through exceptional aftermarket service experiences, while simultaneously driving significant revenue and profit improvements into a manufacturer or distributor’s business. The world’s top brands trust Syncron, making it the largest privately-owned global leader in intelligent SLM SaaS solutions.
Bengaluru
INR 20.0 - 23.0 Lacs P.A.
Work from Office
Full Time
You are an awesome colleague, always seeing the possibilities and accept challenges to grow your horizon. You Have completed university with a qualified degree, preferably in Industrial Management or Economics Have 4+ year s work experience as a consultant from leading consulting and/or software organization. Are interested in leveraging Information Technology to achieve business objectives. Take accountability for your customer s needs and aim to deliver best results for your clients. Can understand and document customer requirements. Explain complex processes easily. Enjoy presenting to a group and lead through a workshop to achieve set objectives. Have a structured work approach and stick to your goals. Fluently communicate in business English in person or writing Are happy to travel the world to occasionally spend time directly with your clients. Who you are? / What we expect: You are in the first line to ensure Syncron customers realize the most value from our solutions, by Implementing and documenting end-to-end business processes based on Syncron s best practices and standard software solutions Gathering, analyzing and documenting customer requirements and bringing them in line with the contracted project scope Setting up Syncron s solutions to enable customer value Defining the integration of the Syncron solution within the customer s IT landscape (definition of relevant data flows and data mappings, specifically with regards to the customer s ERPs in close collaboration with the Technical Architect from Syncron s project team Managing the project scope in close collaboration with Syncron s and the customer s project manager Develop and maintain relationships with customers, stakeholders, and other team members to ensure effective communication and collaboration Identifying needs and additional services to optimize customer value Collaborating with Syncron Customer Success Managers to drive customer satisfaction Collaborating with Product Management department to improve Syncron solutions The icing on the cake: You can bring your application to the top of our list, by having Experience building business solutions based on standard software. Experience in implementing SaaS solutions Strong experience in the after-sales domain
Bengaluru
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
This website uses cookies to ensure you get the best experience. Syncron and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link Manage Cookies , that is always available at the bottom of the site. These cookies are necessary to make the site work properly, and are always set when you visit the site. These cookies collect information to help us understand how the site is being used. These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Decline all non-necessary cookies Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management). With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. What would you do? You will engage in conversations with different stakeholders to elicit requirements, discuss technical approaches for the solution. You will design, develop and deploy solutions, microservices with focus on high availability, low latency and scalability. You will be developing solutions across the full stack of Web technologies Persistence, Services, Platform, Performances, and with a focus on great experiences. You will have to write and maintain deployment scripts and process for the services owned by you and your time You will be exposed to cloud technologies on the AWS public cloud. Your solutions will have to take advantage of some of the cloud service capabilities and be cost optimal. You will participate in periodic and on-demand postproduction care activities for services. You will participate in technical discussions and contribute with ideas to define architecture & design conforming to identified functional and non-functional requirements. You will produce high quality artifacts including and not limited to requirement analysis, design, deployment and documentation for services you own, manage. 6-8 years of development experience, 4+ years of Java and web technology experience. Solid experience building service-oriented systems with Java, Spring Boot, Hibernate/JPA, Kafka, DBMS (SQL, NoSQL) Very Strong emphasis in object-oriented design and analysis, design patterns and best practices Deep understanding with hands on experience of Web technologies, Microservices and databases. Experience with tools such as Maven/Gradle, Git, Jenkins, Github Experience with RESTful web-services, event-driven architectures and GraphQL services Experience in building, enhancing & maintaining low-latency, highly available multi-tenant systems, techniques and approaches Strong communication skills and ability to articulate ideas and ability to effectively communicate product architectures, design proposals Ability to write automated unit, integration or functional tests that verify system expectations. Self-driven, able to work independently to complete assigned tasks Structured about work, understands how tasks can be broken down, estimated. Understanding of Scrum process and tools like Jira, Confluence Comfortable working with Linux/Unix development environment and tools. Ability to guide junior team members. Exposed to design and development in a secure Distributed Microservices oriented architecture which utilizes the auto-scaling, robustness and resiliency of IaaS platforms such as AWS Experience with Continuous Integration and Continuous Deployment tools and techniques. The icing on the cake: Experience with Go, Node.js (JavaScript/Typescript), Python and related tooling Experience with frontend web technologies & frameworks like Angular, PWA, Micro-frontends Experience with NoSQL data stores such as Redis, DynamoDB/Cassandra, Elasticsearch Experience with instrumenting applications & services for observability using tools like Prometheus, OpenTelemetry Familiarity with agile software development with experience driving product backlogs. Optimize JVM based services for optimal performance & operation with focus on observability, performance and cost consumption. Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success! At Syncron, we re not just shaping the future of service lifecycle management - we re also cultivating a dynamic and innovative community of thinkers, doers and visionaries passionate about making a difference. The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger. al: to make the complex simple. Already working at Syncron? Let s recruit together and find your next colleague.
Bengaluru
INR 19.0 - 25.0 Lacs P.A.
Work from Office
Full Time
You will engage in conversations with different stakeholders to elicit requirements, discuss technical approaches for the solution. You will design, develop and deploy solutions, microservices with focus on high availability, low latency and scalability. You will be developing solutions across the full stack of Web technologies Persistence, Services, Platform, Performances, and with a focus on great experiences. You will have to write and maintain deployment scripts and process for the services owned by you and your time You will be exposed to cloud technologies on the AWS public cloud. Your solutions will have to take advantage of some of the cloud service capabilities and be cost optimal. You will participate in periodic and on-demand postproduction care activities for services. You will participate in technical discussions and contribute with ideas to define architecture & design conforming to identified functional and non-functional requirements. You will produce high quality artifacts including and not limited to requirement analysis, design, deployment and documentation for services you own, manage. 6-8 years of development experience, 4+ years of Java and web technology experience. Solid experience building service-oriented systems with Java, Spring Boot, Hibernate/JPA, Kafka, DBMS (SQL, NoSQL) Very Strong emphasis in object-oriented design and analysis, design patterns and best practices Deep understanding with hands on experience of Web technologies, Microservices and databases. Experience with tools such as Maven/Gradle, Git, Jenkins, Github Experience with RESTful web-services, event-driven architectures and GraphQL services Experience in building, enhancing & maintaining low-latency, highly available multi-tenant systems, techniques and approaches Strong communication skills and ability to articulate ideas and ability to effectively communicate product architectures, design proposals Ability to write automated unit, integration or functional tests that verify system expectations. Self-driven, able to work independently to complete assigned tasks Structured about work, understands how tasks can be broken down, estimated. Understanding of Scrum process and tools like Jira, Confluence Comfortable working with Linux/Unix development environment and tools. Ability to guide junior team members. Exposed to design and development in a secure Distributed Microservices oriented architecture which utilizes the auto-scaling, robustness and resiliency of IaaS platforms such as AWS Experience with Continuous Integration and Continuous Deployment tools and techniques. The icing on the cake: Experience with Go, Node.js (JavaScript/Typescript), Python and related tooling Experience with frontend web technologies & frameworks like Angular, PWA, Micro-frontends Experience with NoSQL data stores such as Redis, DynamoDB/Cassandra, Elasticsearch Experience with instrumenting applications & services for observability using tools like Prometheus, OpenTelemetry Familiarity with agile software development with experience driving product backlogs. Optimize JVM based services for optimal performance & operation with focus on observability, performance and cost consumption
Bengaluru
INR 4.48872 - 9.0 Lacs P.A.
Remote
Part Time
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the role The Product Data Analyst will play a pivotal role in shaping the future of data-informed decision-making within the Product organization. Reporting to the Principal Product Analyst, this role will be part of a growing Product Analytics team focused on embedding data deeply into the product development lifecycle — from discovery to delivery. You’ll be a trusted analytical partner to Product Managers, Designers, and Engineering Leads, helping uncover user behaviours, evaluate feature effectiveness, and measure product performance with rigor and clarity. The right candidate brings a mix of curiosity, technical skill, business acumen, and the ability to influence with data. As we scale our analytics maturity, this is a rare opportunity to help lay the groundwork for scalable data practices and frameworks What would you do? Partner with Product, Design, Engineering, and Program teams to define, measure, and evaluate product success metrics. Translate business questions into well-defined data problems and analytical approaches. Design and implement dashboards and reports that provide ongoing visibility into key performance indicators, product usage patterns, and customer engagement. Conduct in-depth analyses to evaluate product launches, experiments (A/B tests), funnel conversion, retention, and behavioural segmentation. Identify and communicate actionable insights that shape product strategy, roadmap prioritization, and customer experience enhancements. Proactively monitor data to identify anomalies, risks, and opportunities, and work with stakeholders to address them. Help develop scalable frameworks, models, and processes to streamline recurring analyses across the product portfolio. Contribute to the data literacy of the wider product organization by guiding best practices in instrumentation, event tracking, and KPI definition Who you are? / What we expect: 5+ years of experience in product analytics, growth analytics, or similar data roles, preferably in a tech or digital product environment. Strong command of SQL and experience with large datasets; proficiency in data visualization tools like Power BI , Tableau , Sisense , or equivalent. Solid understanding of A/B testing , experimentation frameworks, and statistical analysis techniques. Comfortable navigating ambiguity and identifying high-leverage analytical opportunities independently. Strong interpersonal and communication skills — capable of translating complex data findings into clear narratives for both technical and non-technical audiences. Proven ability to influence stakeholders and drive decisions through data storytelling and insight. Experience in working closely with product development teams in agile environments. Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, or related discipline. Experience with Python or R for data analysis is a plus. Familiarity with digital product instrumentation (e.g., Mixpanel, Amplitude, or custom event tracking) is a plus. Passion for continuous learning and driving a culture of data-driven decision-making. Why join us? Be at the forefront of transforming how decisions are made with data across our product portfolio. Work in a collaborative, high-impact environment where your insights directly shape the user experience and product success. Help define and build the product analytics culture and systems from the ground up. Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success! #LI-SYNCRON #LI-Remote #LI-Hybrid
Bengaluru
INR 5.0 - 7.0 Lacs P.A.
Remote
Part Time
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the role Troubleshoot application deployments, recreate customer issues, build proof of concept applications. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs Build and maintain the backbone of the Syncron infrastructure in AWS cloud Build and maintain Terraform deployments, Jenkins pipelines and shell and Python scripts to automate and deploy AWS Collaborate and help build utilities and tools for internal use that enable you and your fellow Syncron Engineers to operate safely at high speed and wide scale Leverage your day-to-day experiences to provide feedback on customer experience to internal Syncron teams Drive communication during critical events Write tutorials, how-to, and other technical articles Work on critical, complex problems that will span multiple AWS services and Syncron products Learn and use groundbreaking technologies What would you do? Systems administration (Linux based Operation System) 2+ years of experience in a DevOps role, or experience setting up, maintaining and coordinating the automated patch and configuration management of production servers Experience with Infrastructure as a Code tools, preferably Terraform Experience with CI/CD tools, preferably Jenkins, particularly pipelines to automate deployment and maintenance of Linux application servers. Programming/scripting with Python and/or Bash. Other languages a bonus Experience managing full 3 tier application stacks from the OS up through custom applications Excellent written and oral communication skills Experience with AWS, GCP or Azure. AWS Certificates would be a plus Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success! #LI-SYNCRON #LI-Remote #LI-Hybrid
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
This website uses cookies to ensure you get the best experience. Syncron and our selected partners use cookies and similar technologies (together cookies ) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. You can withdraw and manage your consent at any time, by clicking Manage cookies at the bottom of each website page. Decline all non-necessary cookies Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link Manage Cookies , that is always available at the bottom of the site. These cookies are necessary to make the site work properly, and are always set when you visit the site. These cookies collect information to help us understand how the site is being used. These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Decline all non-necessary cookies Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the role Troubleshoot application deployments, recreate customer issues, build proof of concept applications. Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs Build and maintain the backbone of the Syncron infrastructure in AWS cloud Build and maintain Terraform deployments, Jenkins pipelines and shell and Python scripts to automate and deploy AWS Collaborate and help build utilities and tools for internal use that enable you and your fellow Syncron Engineers to operate safely at high speed and wide scale Leverage your day-to-day experiences to provide feedback on customer experience to internal Syncron teams Drive communication during critical events Write tutorials, how-to, and other technical articles Work on critical, complex problems that will span multiple AWS services and Syncron products Learn and use groundbreaking technologies What would you do? Systems administration (Linux based Operation System) 2+ years of experience in a DevOps role, or experience setting up, maintaining and coordinating the automated patch and configuration management of production servers Experience with Infrastructure as a Code tools, preferably Terraform Experience with CI/CD tools, preferably Jenkins, particularly pipelines to automate deployment and maintenance of Linux application servers. Programming/scripting with Python and/or Bash. Other languages a bonus Experience managing full 3 tier application stacks from the OS up through custom applications Excellent written and oral communication skills Experience with AWS, GCP or Azure. AWS Certificates would be a plus Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success! At Syncron, we re not just shaping the future of service lifecycle management - we re also cultivating a dynamic and innovative community of thinkers, doers and visionaries passionate about making a difference. The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger. al: to make the complex simple. Already working at Syncron? Let s recruit together and find your next colleague.
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Product Data Analyst is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique has been With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the role The Product Data Analyst will play a pivotal role in shaping the future of data-informed decision-making within the Product organization. Reporting to the Principal Product Analyst, this role will be part of a growing Product Analytics team focused on embedding data deeply into the product development lifecycle from discovery to delivery. You ll be a trusted analytical partner to Product Managers, Designers, and Engineering Leads, helping uncover user behaviours, evaluate feature effectiveness, and measure product performance with rigor and clarity. The right candidate brings a mix of curiosity, technical skill, business acumen, and the ability to influence with data. As we scale our analytics maturity, this is a rare opportunity to help lay the groundwork for scalable data practices and frameworks What would you do? Partner with Product, Design, Engineering, and Program teams to define, measure, and evaluate product success metrics. Partner with Product, Design, Engineering, and Program teams to define, measure, and evaluate product success metrics. Translate business questions into well-defined data problems and analytical approaches. Design and implement dashboards and reports that provide ongoing visibility into key performance indicators, product usage patterns, and customer engagement. Conduct in-depth analyses to evaluate product launches, experiments (A/B tests), funnel conversion, retention, and behavioural segmentation. Identify and communicate actionable insights that shape product strategy, roadmap prioritization, and customer experience enhancements. Proactively monitor data to identify anomalies, risks, and opportunities, and work with stakeholders to address them. Help develop scalable frameworks, models, and processes to streamline recurring analyses across the product portfolio. Contribute to the data literacy of the wider product organization by guiding best practices in instrumentation, event tracking, and KPI definition Who you are? / What we expect: 5+ years of experience in product analytics, growth analytics, or similar data roles, preferably in a tech or digital product environment. Strong command of SQL and experience with large datasets; proficiency in data visualization tools like Power BI , Tableau , Sisense , or equivalent. Solid understanding of A/B testing , experimentation frameworks, and statistical analysis techniques. Comfortable navigating ambiguity and identifying high-leverage analytical opportunities independently. Strong interpersonal and communication skills capable of translating complex data findings into clear narratives for both technical and non-technical audiences. Proven ability to influence stakeholders and drive decisions through data storytelling and insight. Experience in working closely with product development teams in agile environments. Bachelor s or Master s degree in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, or related discipline. Experience with Python or R for data analysis is a plus. Familiarity with digital product instrumentation (e.g., Mixpanel, Amplitude, or custom event tracking) is a plus. Passion for continuous learning and driving a culture of data-driven decision-making. Why join us? Be at the forefront of transforming how decisions are made with data across our product portfolio. Be at the forefront of transforming how decisions are made with data across our product portfolio. Work in a collaborative, high-impact environment where your insights directly shape the user experience and product success. Help define and build the product analytics culture and systems from the ground up. Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success! #LI-SYNCRON #LI-Remote #LI-Hybrid Department Products Bengaluru Contact Manager Talent Acquistion Employee Excellence Respect. Flexibility. Growth. At Syncron, we re not just shaping the future of service lifecycle management - we re also cultivating a dynamic and innovative community of thinkers, doers and visionaries passionate about making a difference. The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger. Our go al: to make the complex simple. Visit to get to know us better! Whistleblowing at Syncron If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform . You may request Syncron Whistleblowing Procedure via the ask a question tab available . Products Bengaluru Product Data Analyst Loading application form Already working at Syncron? Let s recruit together and find your next colleague.
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About The Team The company’s industry-leading investments in AI and ML underpin Syncron’s cloud native Connected Service Experience (CSX) platform. The platform’s cloud native and service-oriented architecture enables Syncron’s customers to integrate the right solution to fit their needs, whether that is parts planning, price optimization, warranty and supplier recovery management, or field service management. Powerful AI and ML capabilities empower decision makers to drive superior outcomes at every step of the service lifecycle. The world’s top brands trust Syncron, making it the largest privately-owned global leader in intelligent SLM SaaS solutions. Syncron raised a growth investment from Summit Partners in October 2018. In August 2021 they closed their first acquisition with Mize, whose industry-leading services products will augment Syncron’s product portfolio to create the industry's only Connected Service platform focused exclusively on the aftermarket About The Role Syncron is looking for a Product Owner to drive innovation and growth within its Service Management product portfolio. As the company scales to support customers transitioning to equipment-as-a-service business models, this role will play a critical part in shaping the platform’s evolution. Reporting to the Product Manager in the Service Fulfillment area, the Product Owner will collaborate closely with cross-functional teams to deliver impactful solutions that enhance service operations and customer experience. What would you do? 3-4 years of experience as a Product Owner or in a similar role within a B2B SaaS environment. Deep customer empathy with a passion for understanding and solving real-world challenges. Hands-on experience working in Agile development methodologies (Scrum, Kanban). Proficiency in writing clear and concise user stories, acceptance criteria, and product documentation. Excellent communication skills with the ability to influence stakeholders and collaborate cross-functionally. Experience working with JIRA, Confluence, or similar product management tools. Strong analytical mindset and problem-solving skills to drive data-informed decisions. Understanding of API integrations and technical feasibility constraints. Who you are? / What we expect: Customer-Centric Product Development: Be the voice of the customer—deeply understand their challenges, workflows, and goals. Continuously evaluate the product’s impact on end users and drive improvements that make their lives easier. Define success metrics for features and track their real-world impact on customer operations. Product Strategy & Execution: Work closely with the product manager, product stakeholders throughout the organization and beyond. Collaborate with the Product Manager to define the roadmap and priorities for the product. Translate business goals into clear product requirements and user stories. Work closely with engineering, design, and stakeholders to ensure timely delivery of features. Communicate effectively with the development team, providing information about the roadmap, business priorities, and feedback from the stakeholders. Establish and track key performance indicators (KPIs). Backlog Management: Own and maintain the product backlog, ensuring user stories are well-defined and prioritized. Define acceptance criteria and work closely with the development team to ensure high-quality releases. Continuously refine and iterate on backlog items based on feedback and business priorities. Stakeholder & Customer Engagement: Gather and analyze customer feedback, pain points, and market trends to drive product improvements. Partner with sales, customer success, and operations teams to understand business needs and align product development. Act as the voice of the customer, ensuring the product delivers measurable business value. Create and deliver product demos for internal teams and external stakeholders, showcasing the impact of new features. Partner with concerned teams to track feature adoption and continuously improve product performance. Agile & Cross-Functional Collaboration: Facilitate sprint planning, backlog grooming, and review meetings with the development team. Work in an Agile/Scrum environment to deliver incremental value. Support go-to-market teams with feature documentation, training, and customer enablement. Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success! The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger. Our go al: to make the complex simple. Visit syncron.com to get to know us better! If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here. You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here. Show more Show less
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