Product Associate - Tokenization

The Payments organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and aim for product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.

As a Product Associate on the Tokenization team, you will have a strong passion to provide superior customer experience and develop solutions that best meet customer needs.

Job responsibilities

• Collaborate with product, analytics, business, and engineering partners to support and develop product and design strategies.
• Create simple, intuitive product experiences for complex data insights and workflows to help customers understand a proposed solution
• Learn & apply Tokenization domain knowledge to the agile development team and facilitating workshops
• Work closely with the analytics team to track and curate actionable reports/metrics
• Work with Product Owners and other stakeholders to convert the business needs, initiatives into user stories and process flows for the development team and other stakeholders
• Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
• Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready

Required qualifications, capabilities and skills

• 2 years of experience in product management, ficial services, or digital.
• Passion for understanding customer needs and ability to build digital products
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
• Success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology, and design
• Understanding of product development using Agile / Scrum
• Bachelors degree or equivalent work experience

Preferred qualifications, capabilities and skills

• Experience in online payments including wallets and digital payment journeys
• Knowledge of Application Programming Interfaces and engineering practices