Procure to Pay Operations Assoc Manager

Skill required:

Designation:

Qualifications:

Years of Experience:

About Accenture

What would you do?

What are we looking for?

• CPA an advantage but not required; preferred are graduates of accounting, business or its branches.
• Must have 7-8 years work experience in Accounts Payable within a BPO or Shared Services industry
• Minimum experience – 5 years’ Supervisor experience related to Accounts Payable or equivalent fields. Working Conditions
• Moderate to no travel depending on project involvement
• Cyclical work shift including work hours at night
• Overtime and On-Call may be required
• Client holidays are observed instead of Philippine or local holidays
• Fluent oral and written English
• SSC or BPO experience an advantage but not required
• Proficient in MS Office, SAP, or any accounting-related ERPs
• Strong verbal and oral communication & client-facing skills
• Minimum 3–5-year experience in the finance and accounting field; with experience in Procure to Pay processes;
• Positive approach in supporting customer & company needs
• With managerial or supervisory experience; must be able to lead a team of supervisors/team leads
• Goal-oriented individual with strong time and task management.
• Organized and methodical person with logical approach in addressing issues and strong analytical skills
• Ability to solve urgent matters and work under pressure
• Ability to impose a proactive spirit in the team
• Flexibility, especially in the period of month/quarter/year-end closing Roles and Responsibilities:
• Manage a team of Team leads in the Procure to Pay tower of the deal
• Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality)
• Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.;
• Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again
• Communication with the client to ensure that the proper department complies with the latest changes in the procedures
• Lead client meetings to discuss debtor performance and address issues as required
• Actively seeks opportunities for continuous improvement initiatives to improve AP processes, services and deliverables to the client
• Prepares forecasts / budget for the team and conduct manual invoicing
• Identify PTP accounts-related requests and process if approved
• Collect and gather data for AP Reports
• Prepare regular / daily reports
• Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to
• Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period
• Facilitate the operational Change Request (CR) process