Process Trainer//International Voice Process// Banking Process

MNC in Gurugram Hiring For Process Trainer International Voice Process BANKING EXPERIENCE IS MANDATORY Require Excellent communication skills. CTC UPTO 10LPA Based on Experience and Last CTC *******Only Immediate joiners are required****** Process Trainer Eligibility : Must have 1+ experience as an Process Trainer in International BPO in Banking Process Experience in giving Training to New Hire Design training curriculum using inputs from Operations &Quality Knowledge management for the process Maintain MIS related to all training batches Keep up to date with the product / process knowledge Accountability for 0 – 30 days batch performance Attend TTT conducted by clients Conduct PKT and process refreshers on the floor Design & Develop training content Create monthly Training Need Analysis to identify areas of knowledge gap and follow it up with appropriate refresher plans for the required population Participate in calibration of Trainers, QAs and Voice Coaches within the team Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Show more Show less