Process Specialist (Telecom Expense Management)- Bangalore

Job Description

Job Details: Designation: Process Specialist Job Level: JL 3A Work location: Bangalore (Work from Office) Experience: 2-4 years Notice Period: Immediate to 15 Days Shifts: Rotational Shifts Note: Candidate should have experience with Order fulfilment under Telecom Umbrella , preferred tool Service Now . Also Inventory management exposure Responsibilities: i. Collect data and perform analysis of telecom billing, inventory and contractual information. ii. Analyze telecommunications information including invoices, contracts, usage reports, inventory data and CSRs to determine expenses and savings that may achieved. iii. Determine baseline cost factors. iv. Determine compliance with existing services contracts. v. Conduct analysis to identify items for cost savings. vi. Support the engineering, documentation and implementation of identified cost savings opportunities. Compile Client Telecom Inventory, contract pricing, and invoice pricing. Required Qualification: i. Minimum of Bachelor's Degree. ii. Minimum 2-4 years experience in one of the following areas related to Telecom Expense Management (TEM): Telecom Auditing; Telecom architecture; Carrier services; Carrier billing solutions ; TEM solutions; and/or Telecom accounts payables. iii. Possess strong data gathering and management skills. iv. Experience in carrier services, carrier billing solutions and TEM solutions. v. Experience in telecom auditing for carrier and enterprise services. vi. Possess basic knowledge of telecom architecture, TEM process re-engineering activities and/or telecom accounts payables activities. vii. Basic knowledge of various telecommunication products and services. viii. Basic understanding of telecom technology and/or billing systems; prefer previous experience with telecom contracts. Possess strong written and verbal communication skills. They should be comfortable in presenting ideas, articulating complex concepts clearly and effectively, and engaging in active discussions with team members and clients.